I had to sit on my thoughts from my inspection yesterday before writing this because I wanted take as much emotion out of this as possible. We live by the Fullerton water stations and they sit right behind our home. Any every time they work in the that field the rodents run, this last start of construction lasted a few weeks. So we now have rodents in our home- We have been in this home for over 25 years and only 3 times had an issue with rodents, years apart mind you. This is the first in just over 10 years we have had an issue. I had tried on my own to catch them but finally gave up and called for help. I have NEVER ever been told to cut all the trees down and have nothing near the home at a minimum distance of 16 feet. I have NEVER been told to get rid of all our animals. I have NEVER been told to get rid of our cars- classic cars by the way that are probably worth more than this guy makes in a year. I have NEVER EVER been called Hoarder or even remotely compared to one. Seeing that he upset me, he was quoted to saying, "I don't mean to upset you but I want to be honest and anyone who tells you they can help will just be taking your money." As he proceeded to walk through the house, I explained that the only proof of activity was in our bedroom, the closet and mostly likely the attic. He looked around the house, literally huffing looking at the walls- he pulled the attic ladder down said ya, I see rat poop, I'm not even going to go up there- closed it checked some stuff in the kitchen and bathroom. Then again made a point to say, Ya i can't even get to the walls to see if they have come through the drywall there is so much stuff. I replied telling him that I had already moved everything along the main walls of the room and there was no holes in the wall or the floor. He went outside, looked around said he wasn't going under the house because a brach of a bogadega plant was by the entry and "it would tear him up." I was more than willing to cut the branch but saw no reason to do so when he said he wasn't going under. During the time he was at my home, it was clear to me that he didn't want to be there, nor had any intention of helping or offering a solution other than saying, "well we might be able to do some traps but it's probably going to cost you a $1,000 dollars and around $375 a month for us to keep coming out to remove them and that could be a lot for you. AND we won't warranty it because of all your stuff. The final straw was him telling me, "you're gonna have to live with them. He has no knowledge of our financial situation and what we can and can't afford it wasn't his place to assume. If you need support with rodents, call a place that specializes in them- it would have just been better had he come by and kept driving. As one final side note- he was more than 30 minutes early for the appointment and failed to call me, so when he arrived I had to cut a work meeting. I will be posting this review everywhere I can because your treatment of me was beyond degrading. read more

Southwood Pest Control - The picture of our living room as a sample of what he compared our home to a hoarder. - Pest Control Near Me - Anaheim, California

I chose Southwood Pest Control to fumigate my mom's house for termites as well as repair fascia above the garage that had termite damage. Dirk Reynolds was the inspector and project manager. He was very knowledgable and the inspection report was very detailed. He was able to resolve 2 issues that came up very quickly. He made sure everything was completed in a timely manner at a reasonable cost. I would highly recommend asking for Dirk if you need an inspection, repair and or fumigation. read more

Absolutely pleased by their work and service, especially with their dedication towards appropriations in time and quality. Thanks for removing them pesty pests! A great value too! read more

I am very happy to leave a shining review here. Jasmine in the termite department is amazing to work with. She helped us get fit in as quickly as possible for our localized termite issue that had just popped up. From beginning to end our experience was seamless and handled with care and professionalism from both Jasmine and our wonderful tech. I have the added benefit of working with Southwood regularly as a property manager, our company having them as our pest control for many years now. We know we can count on their consistent, professional service for every call they make for us and for the monthly treatments. I'd like to give a shout out to Gavin, Yasmin, Heidi and everyone else there. You are all wonderful and professionals at what you do. Thank you Much! Deb read more

Excellent company! Responsive, great customer service, and a family run business. We have used them for years.

Had termite work done on my house by this company. Amazing stuff from start to finish, great customer service they walked me through everything and got everything done in timely / professional manner, thank you guys again. read more

Had quality work done for pests at my house. Very good at communicating and on time. Very good value and makes me feel confident. Went over every concern I had with no problems thank you southwood read more

Excellent service with amazing results. completely satisfied with the quality and value of services provide. Tech was very friendly and on time read more

Chad performed the inspection. He was prompt, very thorough, knowledgable, respectful and personable. I was concerned about having to have the house tented as I have 3 kids, 2 dogs and 2 cats and tenting means I would have had to find a way to have all of us out for several days. He worked around this for me! His office prepared and emailed an estimate with photos quickly. I scheduled the work (soonest available was 2 weeks out), signed the contract via docusign and put a 50% deposit down. A couple of days later I received a call that they had a cancelation and could handle me a week earlier! There was a lot of wood repairs that needed to be done in addition to the termite treatment. A crew of 4 very nice and respectful workers handled the wood repairs, door replacements and painting. They even sealed the back porch awning! Then came the actual treatment. I always get nervous if work has to be done without me here, but it went swimmingly. There was some confusion between the office and the gentleman doing the treatment about whether he had to get into the attic, but it was quickly remedied and completely not worth deducting a star for. Chad, Jasmine, the wood crew and the treatment guy (I don't remember his name sadly) did a stellar job! Chad even gave me referrals for other work I want/ need done. All in all, I highly recommend!! read more

Southwood Pest Control has been doing my mom thing pest control services for years and I've been nothing but satisfied! Great work & amazing staff read more

If you decide to use them, make sure you confirm they actually provide the service. We have 24 units in our complex and nobody has seen them in a year. They don't call before they come and just send a bill. They say they've been coming every month but there is no evidence of it. Rodents are eating through the walls and the bugs and spiders are taking over. I called them out to look at the rodent damage and all he did was move the black box a little closer to the hole in the wall. I was supposed to get an estimate for the repairs and never heard back. read more

Been working with them for half a year. Very reliable and friendly service. Very knowledgeable and a good price

My experience with Southwood Pest Control has not been very good. I had an issue with some work they were to perform for me and was not happy as it appeared to me the work was not satisfactorily completed. I asked their office to have a manager contact me in an effort to resolve the issue. Over two weeks have gone by and have not heard back from their office. Unfortunate that customer service is not a priority in this particular company. read more

I called Southwood to help me with rodents digging under my house. They charged me $1200 to fill a small hole (less than 6 inches) with concrete and cover two other small areas (less than 12 in) with wire mesh. Not only was the price EXORBITANT for the amount of work they did, they did not even do a good job. The wire mesh is supposed to go down at least 12 inches but it was literally just a couple of inches below the soil. Not surprisingly, the mesh lasted only a couple of months before rodents were able to open it up again. When I called to ask Southwood to come out and fix it, they said that they would have to charge me again because the warranty wouldn't cover it. I refused to pay. I will never use nor recommend Southwood Pest Control to anyone. They overcharge for shoddy work, and do not warranty their work. read more

Southwood Pest Control was by far one of the best pest control companies I have used to date. The work was incredible and done in a timely manner. The staff was very professional and super friendly, making communication very easy. I will definitely be recommending to family and friends. read more

Thank you southwood for the great service. This company took care of our problem with the first attempt. Very professional team and did a great job. Everything was explained well and made easy for us. read more

Great company. Great customer service and took care of everything in a timely manner. Highly recommend this pest company. Very friendly and helpful during a stressful situation. read more

No call, no show. Had a random occurrence of ants in our house which we had never experienced before. Called Southwest and scheduled for 7:00 AM this morning. Heidi sent me the agreement, I signed, all was fine. Their price was higher than others but I decided to go with them because they had a 7 AM opening. I cleared literally everything out of our pantry (photos attached of my pointless efforts), moved things away from corners and walls, and woke up early just for them to not show and not even call. Highly inconsiderate and unprofessional. I sent an email, left a voicemail, no response. In this case, you don't get what you pay for with the higher price. Choose a different company to avoid wasting your time. read more

Southwood Pest Control - Pest Control Near Me - Anaheim, California

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I got in touch with Southwood Pest Control via my building, after seeing one of my not-so-favorite bugs in my kitchen, and Gavin was SO helpful! My schedule is a nightmare and he was able to help coordinate around everything I needed to get someone out to spray. He was so helpful and explained everything so well and answered all my questions. I'm really grateful for the positive experience. Thank you! read more

Southwood Pest Control did an amazing job. The staff was incredibly helpful & kind. I would definitely do business with them again. I had a wonderful experience and I would highly recommend this business to others. read more

My husband hired a well know company to do a pest spray on our house, and it came with a free termite inspection. Guess what? We had termites! They quoted us the price of half a car to tent the house. I decided to get other quotes. I had a couple places come out. They all said we NEEDED to tent, and that we needed to replace wood on our patio cover. Quotes were very high, especially for wood replacement, and I was really not looking forward to tenting. That meant leaving for numerous days, dealing with pets, bagging up food and other items. Hassle. I found out a friend of ours had used Southwood and gone the Orange Oil route. We called them, they came out and recommended we do foaming. What they do is drill holes into the exterior of the house in all the joists, and pump termite killing foam into the house. They close up the holes, repair the stucco and paint over it. You don't have to leave and it can even be done when you aren't home. Sold. They took care of the foaming and replaced all the damaged wood for THOUSANDS less than we were quoted by other companies. Finding out you have termites sucks, and the tenting process is not only a hassle, but very expensive. Glad we found Southwood and used foaming. Cheaper, easier, and more efficient! read more

I always swear by this pest control company, ever since i began the monthly maintenance program all my problems have been solved. My pest technician Josh is the absolute best and the company in total has always been so helpful and flexible towards me and my families needs. I cannot express it enough of how amazing the service is by this company! read more

I never really leave reviews for companies, but Southwood Pest Control is outstanding. They know what they're doing!! Will be using them again for future issues. read more

Don't hesitate to use them it's the best place to go! Everyone is so friendly and professional definelty recommend!

Had the best service with Southwood Pest Control. I will use there services only when dealing with pests.

Southwood did not follow through with spraying interior of units. My poor tenants prepared for the service and never got a knock on the door for interior spraying. In the case of Roaches the exterior spray caused roaches to go inside so we went from bad to worse. I found a better company and we've had a serious reduction in roaches. I do not recommend Southwood at all! read more

I just used Southwood Pest Control for my termite inspection and wood repair on my house. I have used a dozen in the past, and I cannot express how impressed I was with their professionalism and work product. They were upfront with their pricing, showed up on time and completed everything as promised and in a timely manner. Their workmanship on finishing wood and extermination was exceptional. A+ company that I would use again and again if I were to remain in Southern California. read more

Just had service by Southwood Pest Control, had companies in the past, but Southwood is the best! I've had bad experiences with other companies, but Southwood came out and took care of my problem first try! Very professional! Thank you to Southwood Pest Control! read more

After calling them several times about the food THAT THEY ruined by opening the freezer and not closing it after, I still HAVE NOT heard back from them. THEY JUST DO NOT CARE! They treated me in an absolutely disgraceful way. Around $50 of my frozen food had to be thrown away (I took photos beforehand). Southwood Pest Control haven't even responded to my many calls. I am a senior, not much money to live on; I try to get frozen dinners when they are discounted. Some people reading this update may think of themselves "well, it was only $50+ that she lost because they left the freezer open" .. well, losing that $50+ of dinners cannot be replaced. I have to wait until I get my $841 social security check; which incidentally, is my TOTAL income every month. ------------------- APRIL 25, 2017. I am still waiting for this absolutely lousy company to contact me. I've sent them photos of the spoiled food that THEY are to blame for. I even sent an email. Result: NOTHING, ZILCH. All this company wants is to make money, money, money, they don't care about the problems they cause. I'm not a youngster who can go out and get a job easily, and at my age I really don't feel up to it. So, IS southwood pest control going to finally contact me? OR send me a check to cover the frozen food that ended up on my kitchen floor because THEY 1) opened the freezer on my fridge, and 2) didn't make sure that they closed it properly. SOUTHWOOD, make the RIGHT decision and send me a check. I did not ruin my food .... YOU DID! read more

Chad was so friendly and helpful. I would highly recommend this company to anyone having any issues with pests. Extremely knowledgeable and very professional. Felt like he really wanted to help and not just trying to make a buck. It's so important to have trustworthy people out there, especially when it comes to your home. Thank you again for such wonderful service. read more

Don't even waste your time!!! I really don't even want to give them a 1 star but it allows me to let you all know how bad of an experience i had. Sucks that i had to switch my day off and rearrange my week to make time for an appointment that i SCHEDULED with the Manager Jose Barragan that he ended being a no show no call. Texted him 90 minuets before my SCHEDULED appt. to confirm (got no answer) called him 30 minuets after my SCHEDULED appt. to see what's going on? (got no answer left a message on his phone). I am now running 3 hours behind everything else i had to do that day. Texted him 2 hours after that "again" to see if we can do it later on that day (got no answer). Decided to call the office the operator said she will call me back in a couple of minuets after she talked to him, well she didn't (what a surprise). After waiting 2 hours for her call i called her back again only to hear he had a "family emergency" I understand there are things that happen and i hope all is well. What i don't understand is why i didn't here from him or his office and it took me a hole day to get that answer that i felt was not genuine, a text or call Max takes 2-3 minuets!!!. The best part is she ask me " Can I reschedule your appointment " once i stopped laughing i said "Yes" you can, only if it's with another company. "CLICK"!!!!!! read more

Used this company for my rental property in Huntington Beach for termite inspection, fumigation and fixing recommended damages in 10/2020. Quote was higher than expected due to the "pandemic premium" as that was the provided reason. Credit card info was required as part of authorizing the work agreement. After my credit card was charged, I found out that work was incomplete!!! I discovered that part of the recommended fix was not done after I did my own walk-through. This was very disappointing to say the least, especially when I paid a higher cost. We had to spend extra time coordinating with them to finish the job. If you decide to use this company, BE SURE TO INSPECT THEIR WORK AS STATED IN THE AGREEMENT! read more

I needed more work done and I called they rushed out took care of everything and did a fantastic job!! I have to say I am very impressed with the customer service!! read more

Everyone was professional and courteous. The work was done quickly and efficiently. The cleanup after the job was immaculate. Honest and reliable company. Do not try to oversell. Great job read more

I live in Yorba Linda close to Valleyview and Yorba Linda Blvd. A couple of years ago when I had just moved in, I saw a Southwood service truck parked across the street. I walked over to grab a business card and ended up signing up through the field serviceman. The reason for giving 2 stars is this: A very nice gal who handles payments, named Heidi. If not for her, you'd see 0 stars. They call the evening before your scheduled service day, as a courtesy. FOR ME, about 75% of the time, they didn't show up. It's not the first thing on my mind so I don't think about it until I get a random knock on the door anywhere from two days to two weeks later and it's one of their technicians who is there to spray. One time I got a knock on the door and it was 3 knocks only. I had just gotten out of the shower so it took me about five minutes at the most to get to the door. By that time, he had left. You would think that he would either call me on my cell phone or call his headquarters to have them call me. Nope. Since I didn't know who had knocked, I waited the rest of the day for the technician, nothing. I did call the next day to check on the situation, I spoke with Heidi and she said that the technician informed her that he knocked and rang the doorbell as well as walked around to the other side of the house to see if I was anywhere around. That was a flat out lie because my doorbell doesn't work for one thing and I walked outside within five minutes to find him gone. But again, no phone call? Then we have the issue of getting billed for services that were never performed. Usually A company that has a technician out to your house will always have you sign the work order so they have a copy of the customers signature as proof. Apparently one of these guys or maybe more than one, was coming by when I was not here and possibly spraying the front of the house but I always have to be here because they need to come in and spray the back yard which they cannot access without someone here. Again by the way, these were technicians who randomly showed up. I had no phone call before to let me know. All that was left, was a copy of the receipt on my front porch and sometimes not even that. Either way, it did not have my signature on it nor could they have access to the back gate area. Then I get a whopping bill in the mail saying that I owe for quite a few months back that I have not paid so, I immediately called and spoke with Heidi who was very nice and I believe that we talked for about an hour regarding this situation. We were able to work through the days that they were actually here and Heidi was very professional & friendly about everything. I requested that going forward, I would like the technician to always get my signature on a work order and if he does not, I don't pay it. I honestly can't tell you why I am still with them but my best guess is because of one good person who took the time to listen and help figure out a solution to the problems. However, a couple of weeks ago they raised my monthly service by $10 per month and told me that it was a companywide thing for all customers. I would not recommend using this company at all based on my experience with them. As a matter fact, I will be looking for a new company soon. Southwood's ownership needs to take care of Heidi because they would be lost without her!! read more

I recently used this company for the termite fumigation at my residence, it was such a pleasure to work with both Chad and his son they made the process very easy and explained everything to my wife and I prior to starting, and we're very thorough and easy to work with. It is such a breath of fresh air to work with people that actually do what they say they're going to do when they say they're going to do it I can't say enough good about this company and their work ethic thank you very much :) read more

I just got my home offer accepted. In this crazy market, with reduced contingency periods I needed to get my future home inspected ASAP. I called 2 other places before finding southwood and they were the ones to get in at the day and time I needed. The appointment is in a few days, but I am writing this review now because I am impressed at their ability to accomodate and put me at ease during these stressful home buying times. I am sure the inspection will not disappoint and Ill get the report in and cleared to finally begin the next chapter! read more

Chad was extremely helpful when we bought our house. He performed termite fumigation and rodent control/insulation repair. He was on time, professional and extremely knowledgable. Would highly recommend this company. read more

I have given this company more than 5 attempts to follow through on pest control appointments. There have been two months where technicians claim they arrived at my property and I was billed. I have video cameras surrounding my property that are linked to my smart phone. Not one of them recorded anyone spraying my home when they claim they arrived. Also, I have been waiting for 4 hours for a technician to arrive. My appointment was at 8am. I've been at home waiting patiently. I just got a call that the technician is finally on his way. This is absolutely no way to conduct business. read more

Horrible experience with Southwood! There is a part of me that wants my hand held a bit when you are having something like your house being tented and all your valuables inside. They don't inform us of when they are comming and they haven't taken the time to even explain the process to us. We are googling everything ourselves, not exactly the type of customer service you want when your dealing with an investment such as your home. read more