My wife and I booked our stay due to the cottages' proximity to the fabulous beach, and the sand…read moreand water were gorgeous. Unfortunately, the conditions of the cottages weren't accurately depicted in the website photos. Neglected upkeep, noticeably inadequate cleaning, insects crawling on the floors, and unprofessional interactions with the management team. There aren't many options on this side of Oahu, but I don't recommend staying here. We were expecting rustic, but this property fell short on the following for us. 1. Grungy bathroom with only a retrofit micro shower. 2. Smoke detector missing from one of the bedroom ceilings. 3. Greasy substance on kitchen counter and cabinet doors. 4. Debris on top of the backrest of the well-worn couch. 5. Dirty windows and worn out screens. 6. Gross trash on the sidewalk at the stairs up to cottage 11. 7. Lots of rust and dry rot that require exterior repairs. 8. Flock of about 150 pigeons roosting and defecating on the roofs and power lines at the property entrance and parking area. 9. Worn out bedding blanket. 10. Window blinds in disrepair. We tolerated all of this without complaint. However, we did ask the person at the onsite office, Jennifer, to ask the guests staying in the unit above ours to please respect the stated quiet hours, especially when their young children would wake up and loudly begin their day before 6:00 AM. She said she'd have Tommy address this with them that afternoon. No change that night, and we checked the onsite office multiple times the next day but it was always locked. After another two nights of disrupted sleep for all four of us without follow up from management, we decided to cut our losses and leave a day early. Since the office was still unstaffed, we called the offsite management office. At that point, things went from bad to worse when they were extremely rude to us. They kept saying that we did not give them an opportunity to address the issues when we had done exactly that in person a few days before. But in their minds, since we had not called the emergency phone number, our other efforts did not count. Carolyn Rose's apology to us consisted of, "I'm sorry you were confused about how to contact us about the situation."

EXCELLENT! We rented "the big house" at Waimanalo with our…read moreextended family. We combined several 4 of the units (9-10-11-12) to take over the entire central house. Plenty of space to spread out for the 12 of us, while the upstairs, front unit (11?) was big enough for us all to eat and hangout together. The "courtyard" also worked well for gatherings and Carolyn pulled out some folding tables for us. Each unit has kitchen and living areas for privacy, but we felt all together in a mansion. The area and shops etc was fine, we felt like locals. The beach is incredible, and the walk down in literally 2 min. You take your coffee cup down there, and there might have been 2 people and 6 miles of beach. Water safe and warm and clean and amazing. Local park right next to us was pleasant and not a disturbance. We where there new years on 2024, and had the time of our lives

Open Palms was truly a dream. If you're looking for a beautiful, intimate, and relaxing venue, this…read moreis it. We held our ceremony here in November, and it was everything we hoped for and more. Leandra was incredibly welcoming and so accommodating with all of our questions and little changes along the way. The venue itself is stunning--perfectly maintained with the most breathtaking view of the Koʻolau mountains. As soon as we saw photos of past weddings, we knew this was where we wanted to spend our special day. We also felt so lucky that the rain held off, making everything even more perfect. Our day was beautiful, meaningful, and everything we could have imagined. Open Palms is truly a gem and a core memory we will always cherish.

Open Palms was the perfect place for our intimate wedding. All of the guests raved about how…read morebeautiful the property was and Leandra was so accommodating. She completely eased all my worries and took very good care of us when we were there. We're so happy that we were able to have our special day at Open Palms and would recommend it to anyone!

Bellows is such a jewel. I hadn't been there in a long time, so I decided to swing by. The…read morecampgrounds, the beaches, and the cabins looked very nice. However, I just decided to see what they had for lunch. There's a bar and a meal place in the back of turtle Cove. Turtle Cove is where you check in for the lodging, and then they also have shops and that type of thing. I wanted to see if the bar could make me a virgin Mai Tai, but they didn't open for another two hours. She said that they open at 3 PM. I'm not sure if that's every day of the week.... So instead, I went over to the snack bar, and I ordered a spam musubi, and an açai bowl. What a combination, eh? The spam musubi was very large, and it was delicious! The rice was tender, and the SPAM was done just right. It took a little bit longer to get my açai bowl, as they are made to order! When I did, I took it out back so I could eat overlooking the ocean. What a beautiful view, just so absolutely peaceful. This is just such an amazing place. The açai bowl was amazing. They were very generous with the toppings, the granola underneath the fruit was very good, and the açai itself was very slightly frozen, it melted perfectly as I went through the meal. Just a total home run. Bellows is a wonderful place for military recreation, let's hope it stays that way. Thank you for being there.

Love Bellows! A great service to the American military with a stunning beach…read more Tons of activities ranging from arcade-like games to a 9-hole disc golf course, mini-golf, paintball, basketball, beach volleyball, etc. Equipment rentals are cheap and the gift shop is actually pretty nice.

Janice's rental is absolutely wonderful so well stocked above and beyond what normal B&B's give…read more She has so much detailed Attention to everything. It is very comfortable clean Hawaiiana Style ( IYKYK) (for that reviewer that said dirty-smelled obviously doesn't stay in Hawaii or has never stayed on the islands very often) , anyways-its perfect for two or three people. A big bed with a pull out couch. She stocks everything for the stay from TP to drinks to goodies, breads, sweets,fruit , left in the microwave, on dishes, including anything and everything you would need to have a wonderful stay. No not 5 course meals!! But your in a suite hello?? thank you Janice for a beautiful place to stay, your generous hospitality, and your such a sweet soul . We definitely coming back as we come. every couple years our Ohana is here. My husband is very particular and he liked it so thank you again, You will not be disappointed . fyi... it is up about 10-13 ( not sure) stairs , Property is a Garden Oasis. Mahalo and Aloha Andy& Michelle S.

We went there in the summer. There was not much of options where we wanted to stay near Lanikai…read moreBeach so that was the only open space to book and the photo shows a really cozy and nice decorative room. but I think it is outdated and needs a little bit of remodeling and deep cleaning. ( it smelled old) I love the beach so much it was only 10 minutes walk. and there is a breakfast that is enugh for two . Fruit basket.. We did not get to talk, or communicate with the hostess at all. which is not a bad or a good thing. five star for location one star for the condition of the room. There was towels, enough napkins no waters or filter and the kitchen tool was so outdated like 50 years old, also carpets, beds etc. I honestly did not want to leave a review on yelp.cuz i did on Airbnb, but Yelp keep bringing up this place to review, and I did not appreciate the response on rbnb . I am not shaming the hostess, because she took care of every detail, except of the cleaning which is very important to me

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

Wish I had read these reviews before booking. Due to Covid & now Hawaii shut down there is no…read moreresponse from Mike in regards to our options to either cancel or change our dates. Very unprofessional to ignore us now that full amount is paid.

All these rentals can be viewed from www.petritzrealty.com. Only one of the vacation rental…read moreproperties can be reviewed as we have not seen or stayed at any of the others. This one in particular is on 41-038 Ehukai Street, Waimanalo. The pictures provided on the website did not match even remotely with the room that we booked. We must say that the floors in the rental were clean but the beds looked very tired and old, and above all very dirty. The beds were so old that they were concave in the middle and the comforters were old and very dirty. We could see the dirt and grimy sweat spots on the comforters, which was disconcerting enough to prevent us from further inspecting the beds for bed bugs. We cannot confirm yes or no if the beds do have bed bugs but based on the filthy state they are in, chances are likely they do. Let's move to the bathroom. There were two hand towels provided. One looked like it had been recently used to clean up a greasy mess. The other was a very old towel that would look dirty no matter how many times it was washed. We found three hairs inside of the very old hand towel (eeeww). Let's move on to the kitchen. The kitchen is not in the rental unit but is shared with all other guests in the house (5 rooms to the best of our knowlege). The kitchen looked clean enough but did not look anything like what is portrayed in the picture on the website. Renters beware before renting any rooms here without asking for recent photos of the beds, comforters, bathrooms, towels,and the kitchen. Maybe even go the extra mile and have them confirm that there are no bed bugs or at least get treated and provide documentation. Call us picky but who wants to spend a percentage of their time planning a Hawaii vacation trying to get confirmation from the property manager that there are no bed bugs?

Customer service is very poor on behalf of Hawaii Beach Homes. They are defensive and unreasonable…read morewith their solutions to assist their customers. Our group of 8 people rented a beach front house $450/ night for a friend's wedding through vrbo which is managed by hawaiibeachhomes company. When I called to file a complaint their excuses were 1. The cleaners must have been rushing because we had guests prior to your stay. 2. If you're unhappy you can leave and we'll refund you your money 100%. 3. We never had any complaints but your party. 4. You have one of the cheaper stay so the filth is excepted. 5. Inaccurate listing of the beach front home. One of the bedroom is supposed to have beach front view with double doors. Heck the bushes has overgrown and the view was obstructed. Their response was do you want me to tell the owner to cut the bushes down? My reply Either cut it back or update your listing! At this point I was very upset and unhappy with this company. Cheaper stay or not we deserve a clean house! The house was filthy! List of filthiness 1. Dust under beds, inside closets, back and side of night stands. 2. White walls are brown and black marks 3. Stain beddings. 4. Mildew and large yellow stains on mattress that was covered up by bed protectors. 5. Mildew shower liners and curtains. 6. Broken glass bottles on patio. 7. Greasy kitchen cabinets. This was my experience with this company at the beach house. The house was beautiful but the upkeep and maintenance was very poor! They did refund us $300 for cleaning fee.

Vacation home was immaculate, view was amazing with the best sunrises ever. Great rental experience…read morefrom start to finish. We will use beach homes again for our next visit. Thank you https://youtu.be/UtgcZNHrdyU

Excellent location!! Perfect communications and easy transactions. Tons of deck space outside and…read moreparking. Close to Buzz's Steakhouse. We loved it!

we had a great time at our rental! great location and house was clean with everything we needed…read more Owners were very easy to work with and made our stay that much more enjoyable. we will definitely be using this company again.