Amazing service and very compassionate people. Going through the lost of our little one they were…read morea helping hand and provided exceptional service.

Very great service! And great costumer service! I will definitely recommend this place to my…read morefriends and family. I was helped by Mario and I think Elizabeth. Very nice people. The turn around time to have my babygirl back home was about 2 weeks in a half.

They were great when we lost our beloved "Hitchie". Very…read morecaring, professional and prompt service as well. I highly recommend them and am thankful for them.

The people who work here show no sympathy, seem very cold, disinterested, and are abrupt and rude…read more They get two stars because they did do the job, so I guess there's that. I wish they would be nicer and show at least a little genuine compassion. I suggest finding another option with people who are kind.

Saying goodbye to a beloved fur baby is one of the hardest things we ever have to do. One thing we…read morelearned is that using a mobile vet pet hospice can truly be the most compassionate way to help them cross the rainbow bridge. Being at home (or wherever you are) keeps them comfortable, calm, and surrounded by the people who love them most. It removes so much of the stress and anxiety that can come with a trip to the vet's office, especially in their final moments. When we were traveling in our RV, we used St. Francis In-Home Pet Hospice (Coachella, CA) , and it was such a peaceful and loving experience. They treated our sweet Harley Girl with so much dignity and compassion, and gave us the time and space to say goodbye the right way. Dr. Gilabert & her assistant allocated 2 hours and they were so amazing. Whenever that difficult time comes again, we will absolutely pray to find another mobile vet to guide us through the same gentle process. If you ever have to face this heartbreaking moment with your pet, we truly recommend looking into a mobile pet hospice. It made all the difference for our family and for our fur baby.

I just put my 13 year old shepherd down. I scheduled a time, but when I needed an immediate time,…read morethey graciously came with 30minutes (way after hours too!) they were very caring and professional. I was an extreme mess, and they were there to lean on. My pup is afraid of so many things, they came in and she wagged her tail. She laid down in her spot not afraid!!! (I'm still astounded at this) and we pet and fed her until she peacefully passed!!!! We were given private time with her. It was worth every cent to have them there for her!! I have 2 more dogs, and pray that they are available for them when their times come. I wouldn't do it any other way! God bless these beautiful souls!!!! Thank you!!!

We recently had to say goodbye to our Labrador, and it's still incredibly hard to put into words…read moreeven weeks later. The pain is very real. The vet who came to our home was compassionate and patient, giving us all the time we needed to say our goodbyes. She walked us through each step with care and understanding, which made an unbearable moment just a little more manageable. Having our other lab there also meant a lot--it truly seemed to help her process the loss too. This was one of the hardest experiences we've ever gone through, but we're thankful for the kindness and support we received during such a difficult time.

This company is a robbing no sympathy having ass company…read more They stole my money Didn't even confirm any details as far as address or if I needed their services and STILL charged us 500 w out doing anything Did NOTHING

Amazing! Couldn't ask for a doctor to take care of our fur babies. Staff is very caring and loves…read morethe animals like their own.

Appointment scheduled at 3pm. Arrived at 2:50pm for checked in. Have seen numerous people come and…read morego since 3pm. Ive seen 2 full waves of cars come and go. 2 hours for an allergy shot...

Last Thursday, Bryn from Paws into Grace assisted my Charlie. I am so thankful that I was able to…read moreprovide this service for him. Miss Bryn was empathetic, patient, kind, and very professional. This was a very difficult decision for me and my family but her guidance and thorough explanations before, during, and after the process was exactly what was needed. Charlie's condition was unexpected and aggressive. I had thought I would have years left to love on him. Unfortunately, that was not the case. I hope no one ever has to be in this position to make this decision but I am glad this company and their representatives are available for families.

This group of people are the most genuine and caring people at the worst time, when you have to say…read moregoodbye to your beloved pet. They helped our princess Lollipop cross in 2024 and needed them again for our boy of Joy Cashew this time. Like with Lolli, the vet that came to the house was incredibly sensitive which helped us through this unbearable event to our hearts. When we were able to pick up the ashes and our boy's paw print & vial of hair, the girl was very sweet, kind & understanding which helped us through it. They have so many special ways to honor your pet, even jewelry made with ashes. Bless this group for doing what they do and how sensitive and kind they do it to help others through this.

I've taken all of my pets here when their time to go to heaven arrives, over the years, 10 in…read moretotal. my beloved dogs, cats, reptiles etc. are resting in a high quality beautiful wood boxs with a perfect lil paw or claw print and a lovely poem. The staff has always been very sensitive and helpful. Off all the hard things to deal with in losing my pets, calling gateway is my easiest choice. their prices are very reasonable and they truly do care. I am very grateful for gateway and its staff.

I had made arrangements for my cat, Max-Arthur, through my veterinarian but wanted a different urn…read morefor his cremains. It was an easy phone call to make this change. The lady who answered the phone was kind and compassionate. Now "Max-Max's" earthly remains are in their final resting place, a beautiful multicolored teal metallic urn. There is also his paw print keepsake which came with Gateway's cremation package. Making final arrangements for a beloved pet is always difficult but the ease of taking care of a minor but important detail gave me peace.

Though open to anyone, if you are of a witchy persuasion, this is your place, and this is your…read moresign. The beautiful, kind, sophisticated and intellectual folks of Precious Creature will handle your loved ones with the utmost of care, delivering back to you tasteful remains with every safety taken, on top of a hundred considerate, stylish little touches. Worth every penny. Thank you for returning Reapurr's little skull with love. Here he is, after my arrangement!

Lauren was so wonderful and did an absolutely amazing job. She treated my dog with such wonderful…read morecare, and took her hide and preserved her fur so beautifully. She communicated every step of the way and asked a lot of questions about how I wanted everything to look. Lauren is so gentle and made my family and I feel very safe during our grieving process. Thank you Lauren, I can't begin to describe how much your kindness, care, and wonderful work means to me. Anyone who is looking for any type of after care for their passed pet I cannot recommend this business enough.

This is such an incredibly difficult decision for any of us faced with the rapid deterioration of…read moreour lifelong family companion. Our Bella was a 15 year old Aussie when we made the decision to euthanize her at home. Dr Nicole communicated with us throughout the day as to her arrival time. She was so extremely kind and supportive. She explained to us how the process works and gave us as much time as we needed to say our goodbyes. This was the best possible outcome for an incredibly painful experience. It has been a month since Bella's death and I finally can write this without crying. Dr Nicole really helped us feel that we had made the right decision. Godspeed Bella and thank you so much for all your love over the many years.

This was one of the hardest days of my life. Serene Passages made it so much gentler. I reached out…read morethrough Yelp first as I couldn't quite make myself make the call. Don was incredibly kind and empathetic. He was able to give me quotes and all the information I required. I'm thankful for the auto message function as I had difficulty responding. My husband made the actual call weeks later. Don again, was incredibly empathetic and kind as he walked us through the steps. On that day, Dr.Nicole came over and was amazing. I couldn't have imagined a gentler experience for my babies. She was so patient, gentle and kind. I'm so thankful, I don't think I have the words to describe the gratitude I feel. I was so scared about them having scary anxious feelings when it came time for euthanasia. But after a lot of excitement which Dr.Nicole was gracious about, my babies settled down and sat with us. I am grateful for the conversations we had. We were never rushed, or judged. She was so empathetic. It was such a devastatingly sad, surreal experience. Neal had started to deteriorate so rapidly this year. His sister Sara had started to not be able to hide how ill she felt. I don't think I would have ever been ready to let them go. As I look back at my pictures and videos it's easier to see that they were both ill. It was so easy to look past it when they were here. I'd compare them to the pictures and just add accommodations for their comfort. Because their smiles, the love in their eyes...the tail wags were still there, different, but there. It was so hard to admit it was time. All the anxiety that had been eating away at me for months washed away and was replaced with a bottomless sadness and relief that my babies were no longer suffering. They were two amazing small little dogs who left an unfathomable chasm in my heart. The after care was also above and beyond. I can't recommend them enough. If you are reading this and you think it is time, Serene Passages is the correct choice.

Really good service, urn was really well made and so was paw print. All packaged well.read more

The heartbreak in losing my sweet girl was painful and quite unbearable, however her aftercare with…read moreWest Coast was impeccable. Being it was the middle of the night and we were home when she passed away, getting her to the vet and making the sudden decisions I had to make while numb and hysterical were all just a blur, esp when it came to her aftercare. I quickly chose her urn without giving it much thought as it was extremely hard and I was having a difficult time accepting she 2 days before Thanksgiving was gone and trying to process why. The morning after she passed and I was able to think a little more clearly I emailed West Coast to change her urn and add her paw print. They immediately called me and within minutes had made the change and facilitated payment to have her paw print done as well. 2 days later I received another phone call that they had my sweet girl in their care and her after care was complete. Within a couple more days they again called back to confirm shipping details and to explained the process of shipping my baby home. Although it was one of the hardest days of my life, I took great comfort in knowing she was loved and cared for with dignity and compassion.