Bodywork was below par. You can see from the picture that alignment is way off. They said they warrantee their work and they won't stand behind their warranty. I would never recommend going there they're liars go to any other body shop. The manager Taylor has terrible customer service and is lazy. read more

My husbands truck needed bodywork and repair. We took it to ABRA and they said they would call when all parts had arrived, and the repair should take less than a month. His truck was in their shop for 7 MONTHS. Not only that.. part of the reason it took so long is because they parted out his truck for their other repairs. We then waited longer to receive the parts they had given away. After all that they didn't even align the tires and at only 4k miles, my husband now needs new tires. Again. DO NOT. I repeat- DO NOT GO TO ABRA OR ANDERSON FORD SERVICE. No discounts were given and customer service was HORRIBLE. read more

I was extremely satisfied with the work as well as working with James, customer service manager, as well as Miss Lee at the front desk. Both provided professional service that exceeded my expectations. Though I hope I never need their services again, but if I do it's good to know that I'll be in good hands. read more

This was my husband and I first experience with A bra Body and Glass Auto Shop at the Anderson, SC location off of Clemson Boulevard. We were referred to them by our insurance company who claimed that all work would be guaranteed and even previous reviews posted on Goggle highly recommended their business. Moreover, our experience with customer service was unprofessional, inconsistent, and rude. When we first arrived to get an estimate of the damages, it took a little time for Stephen to walk out to the car and write up the report. We waited about three weeks before an appointment was set for us to come in. We were told by Miss Lee to bring our vehicle in on Tuesday, December 15, 2020 and that it would take about 7 days to complete. In the meantime, we had arranged for a rental for 8 days and dropped off our SUV a day before on Monday, December 14, 2020. We had parked it inside the fenced area and took photos of our SUV. About 2 days later, I called to inquire about our vehicle, I was told that the parts were ordered and that they were still waiting on the parts to come in. What we didn't understand is when an estimate is done and an appointment is set up ( A bra customer service knew that we had collision coverage because our $500 deductible was already applied in the estimate, they knew beforehand that our insurance company were going to pay them for their services. This wasn't an out-of-the-pocket expense) all the parts should have been ordered and delivered there when we dropped our vehicle off!!! Two days have been wasted, 5 days left to go to finish our repairs. I drove by the next day, our vehicle was still in the same spot, untouched and one of the rear tires was going flat ( took more photos). On the 4th day, I spoke with Miss Lee who told me that the parts were still not there and at that point, I was completely upset and reminded her that she told me that the vehicle would be ready within 7 days. Her and I both knew that it was impossible if the parts were not there! We spent over $400.00 renting a car for 8 days that looked like we would have to rent again for additional week. I was told later that the SUV was pulled in the garage and the doors were removed. This was not true because I rode by there after work and our SUV was still parked in the same spot. It wasn't until Monday, December 21, 2020 that I called and talked to Stephen who told me that the parts did come in and that they didn't work, and to purchase brand new doors would bring the damages above 75% of what the insurance company would pay. He continued to inform me that he would send the paperwork over to my insurance company to total it out. Why was this the first time that I heard this and why wasn't I contacted as soon as the parts came in?!!! When I went down to clean all of our things out of the car on Tuesday, December 22, 2020, the battery (which was just purchased months ago) was dead and both rear tires were flat. I was asked to sign a release form to have our vehicle picked up by our insurance company. I later came back in to ask that our vehicle stay put until we finished negotiating with the insurance company. We eventually decided to keep our vehicle because of our recent investments made for repairs. When I approached Stephen to ask if I could see the doors that he had ordered, he replied, " I sent them back." I then asked to see the invoice, proof that they were ordered but he claimed that he shredded it?!! I told him that my car wasn't touched and how it sat there for days even when I was told that it had been brought in the garage and that the doors were removed. He said, " I don't know who told you that, I didn't touch your car, I just opened up the doors and knew that they would work." I then asked him, " you didn't send a copy over to Nationwide either?" He responded arrogantly, " I don't have to give an account to anyone." (This is where you are wrong Stephen, you may think that you didn't have to give an account for giving me the run-around or to my insurance company for your laziness and inability to do the work required, but you WILL have to give an account unto God Almighty, Yashua for the wicked deeds done in your lifetime). With no record or invoice of the doors being delivered there and I never seen the doors; and he claims that all he had to do was take a look to know that the doors would not work, you can't believe anything that this guy Stephen is saying. My car is NOT a total loss the service that was rendered unto us was a complete loss and waste of our time. I wouldn't recommend this company to anyone. Others may claim that their experience were great but they appeared unto us as untrustworthy and unpredictable. Please don't settle for less and anything someone throws at you, always ask questions, and double-check their credibility. It looks like a scam that have been ran several times before where a car is brought in for repairs that can be restored is totalled out and resold. read more