After seeing evidence of a rat, and meeting the large guy in my basement, I tried to resolve the…read moreissue myself. I found a crack in a roof drain pipe near the main sewer outlet to the street. Sealed the likely entrance, built trap boxes ( YouTube... ) and used various baits. Rats are extremely smart and fast. He'd get the food but not caught. After a a few weeks I gave in and searched for an exterinator. The reviews about Joe prompted me to get in touch. The reviews describe him perfectly ! He came the next day. We spent almost 2 hours going around the house inspecting for evidence of entry points, nests, activity as well as getting to know each other. He is truly a nice guy who knows his craft ! Joe seemed impressed by my approach. Thought, based on what he saw, that there might only be the one and didn't see any obvious additional enrty points. He suggested a few new baits and traps and we decided to stay in touch before moving to poison. He refused payment for his time and advice. He promptly replied to my status texts over the next few days. Nobody caught, no success... until I got him ! Sent Joe pictures. Recieved a congratulations reply ! Now going to keep monitoring for a few weeks, traps set. Maybe my problem is solved. Fingers crossed my visitor didn't have friends and family. I'll keep Joe posted knowing that if nesessary I can confidently reach out for his help. Thank you so much Joseph ! PS - Don't know why Yelp thinks I'm in San Francisco. I'm in Brooklyn !

Great service. Fully recommend. Breath of fresh air compared to other companies. Thank youread more

We had such a bad ant problem and Exterminex Pest Control came out today to help us tackle it. They…read morewere a great value, communicated extremely well, and even sent a text beforehand letting us know exactly what time they would arrive, which I really appreciated. They were very informative during the whole process and explained what was going on around the property, including how many ant colonies we were dealing with. It was clear they really knew what they were talking about and took the time to answer all of our questions. The price was great and as long as we are ant free it will be very worth it ! Professional, knowledgeable, and easy to work with -- highly recommend if you're dealing with ants or any pest issues!

called them came right away. They come back every two weeks and check on my progress. Very reliable…read morecompany. Great service.

I cannot speak to this company's general pest control services, but my experience with their…read morewildlife removal was extremely disappointing. They explicitly promised to install a one-way exclusion door at a roof entry point to prevent raccoons from re-entering my attic. That work was never completed. Instead, they placed two traps on the roof, caught one raccoon, returned once to collect the second trap, and then stopped altogether. As a result, there are still at least two raccoons living in my ceiling, and the underlying issue remains unresolved. I was originally quoted over $2,000 due to the supposed complexity of installing the exclusion door, all of which had to paid in advance of any work being done. I was later given a "discount" of $962.96 but only after complaining about the job not getting done, bringing the total to $1,062.92. For that price, only one raccoon was removed, and the agreed-upon exclusion work was never performed. This does not reflect the service that was promised or paid for. I would strongly recommend getting clear, written confirmation of all work to be completed before hiring this company.

I called this company early in the morning to eliminate the wasp nest in my shed. I spoke with…read moreLakia, who provided excellent customer service. She was informative and very helpful and caring. Kornil arrived 4 hours later. He found the problem and sprayed and sprayed. He searched for more nests in the area but didn't find any. He stayed about 10 minutes making sure he got them all including the larvae. I definitely recommend this company.

This is our second time using PhaseOne Pest Management, and once again they exceeded our…read moreexpectations! We have children, and some are absolutely terrified of bees. When I noticed bees flying in and out from underneath our porch deck, I knew it was more than just a few stray bees. I contacted PhaseOne, and they responded within minutes. Sean came out the very next day, thoroughly treated the area, and quickly resolved the problem. The bees are gone, and we have peace of mind again. If you're looking for a company that is responsive, professional, affordable, and reliable, I highly recommend PhaseOne. Thank you for another great experience!

Sean was very helpful and on time. Getting a paid receipt…read moreafter the job was the next day but okay.

Recently contacted Vinny for an ant issue that I was having at my home. Typically I can handle it…read morewith store bought baits and traps but these any were not leaving, my house is in a sandy area on the water and sometimes gets ants, Vinny came over with his crew did a super thorough job, including the crawl space. Ants gone within 3 days and at an extremely fair price for level of service. Will be using yearly moving forward

Several weeks ago I noticed mouse droppings on my stovetop--of all places!!!!! I have a clean home…read moreand was terrified! I looked up exterminators in the area and luckily found this company. My call was answered right away and the owner and one of his workers came as scheduled on our appointment date. They assessed the outside of my home, basement, and pulled out the stove to find a hole in the wall, left open after a stove installation the year before. They set traps and were knowledgeable about safeguards for my dog (if they set out bait stations, while my dog couldn't access the poison, if she came across a dead mouse and picked it up, she could get secondary poisoning!). For a VERY reasonable price, they returned three times, cleaned out the traps, set new ones, and then closed up areas outside my house that were allowing mice access. Vinny and Joshua were respectful men, experts in their field. While I don't wish to have a rodent problem again, I know that they will be the first people I call to come to home and help out.

Excellent service and pricing!! Jon is the best and he gives you tips and tricks to keep pests away…read morebetween treatments. Not to mention that this is a family owned business and prices are very fair.

Jon was quick to respond to my call for mice. He took care of the problem and the mice were gone…read morewithin 3 days.

This company forces you into expensive extended service contracts but if you call for service, the…read moreappointments are not timely and then they do not show up and claim that you are not on their schedule. Furthermore, when they do show up, the problem is not rectified and you need to have them return.

I was a monthly customer of Arrow for over 30 years. The monthly price went up, and the service…read morewent down especially after family owned company was sold. I called for a problem with bee nest on our second floor. I was told that they don't do second floors. I said that you are my exterminating company for over 30 years, what should I do? Their answer was find another company to do the job. I fired Arrow on the spot, and found another company.

He was on time, he was professional, and very reasonably priced. Went the extra mile. Honest!…read more Kind. Reliable.

JM Pest is wonderful. It was easy to schedule an appointment with John. John was extremely thorough…read moreand knowledgeable. I reached out to John as I thought we had a roach problem but he told us we had a confused flour beetle infestation instead and he adjusted the protocol accordingly. JM also followed up after his service to check on the progress. I strongly recommend JM for any of your pest control needs.