Update 4/16/2026: A&C responded to my complaint immediately. Within hours, they listened to the recorded phone call and spoke with the employee. They went above and beyond by sending a supervisor to our home the next morning to help us with our issue and they apologized as well. The resolve is more important than the conflict. We will be continuing with this company because they have excellent customer service. They're a family business and show through action that they truly care. I would recommend this company. Hi. I am a customer of yours in Lynbrook. I hope you record your phone calls and urge you to listen to a call placed today 4/15/2026 at 2:13 with your scheduler, if you do. I called to schedule a visit for ongoing ant problems I've had since I started with your company. I did not expect to be condescended (I mistakenly used the word poison and was told I'm not even using the 'correct terminology' so I don't know what I'm talking about), and accused of lying (after mentioning what we were told by employees about our ant situation possibly being in the wall, he said just because I say something doesn't make it true). I had mentioned to the representative I was upset and the way he was talking to me was an awful way to speak someone. This is not an acceptable way to treat a customer, let alone another human being. read more

I called them based on the very fine reviews I read. The reviews were correct, Adam explained exactly what options i have in removing my bee problem, the prices were competitive and at no time did Adam try to pressure me for the sale. Adam was very friendly and informative...... When the technician arrived he also was very friendly and knowledgeable, explained what he was going to do to eliminate the bees and then did it. Good visit read more

I have been super happy with A&C pest management. Jesus is the best technition to work with. He is very professional. Wish all the othercompanies I deal with had employees like Jesus. read more

The nicest, most professional pest control company. From office staff to receptionists to technicians, these people understand how unsettling pests can be and are compassionate and effective. Highly recommend. read more

I noticed a hive hanging in my yard from a branch of a neighbor's tree that extended over the fence. It was a swarm of who knows what. It was after hours, so I texted. To my surprise, someone was answering my texts. I explained the situation, they asked me a few questions, and told me they would come the next day between one and three. They were right on time, very professional, and took care of the hornets nest. I would recommend this business to anyone. Thank you Skinner family. read more

These guys are amazing, every year we had those ugly spider crickets coming out of nowhere! We signed up for a package and haven't seen 1 since!!!! I would recommend them to everyone read more

Just had my yearly insect spray internally and external for my home. Jim and his team are the absolute best! They always treat customers like family. Would HIGHLY recommend them for any type of pest management service! read more

The staff at A & C are both professional & courteous! The gave us prompt service & showed up on time! Excellent company!

Highly recommend this company. Reliable and through. I have the peace of mind package and worth every cent!!

The inspector told me that I have termites. Three other companies stated that I don't have termites. I would not trust this company. I was told I would receive a free estimate. That estimate was never sent/ read more

I recently spoke with Collin at A&C Pest regarding an inspection for heat treatment for bed bugs for one of my clients in Manhattan. Collin was extremely professional and arranged for someone to immediately inspect the apartment for heat treatment to determine if the apartment could be treated with a heat treatment rather than a chemical treatment. While my client was unable to proceed with the heat treatment service, the advice that we received from A&C Pest Management was extremely helpful. I definitely recommend A&C Pest Management. Additionally, Collin was a pleasure to work with. read more

Highly recommend A&C Pest Management. Known the owners for many years. They are an East Meadow family that always gives back to the community. Active with Scouting and numerous Community organizations we can always count on the Skinner family. We have used them numerous times for pest control and couldn't be happier. read more

They are the best at what they do. They don't sell. They service and are concerned about your issues. They come right away. Hector, Jim and all the techs are great. read more

As a homeowner for 20+ years in a home built prior to 1950's, we have never had an issue but had another pest control company who kept changing our scheduled appointment showing up without notice or never appearing all. I want to compliment Jim and his team at "A&C Pest Managmentl", in East Meadow, NY for the prompt professional actions. Their ability to immediately schedule an appointment, arrive on time as scheduled, in a clean well marked vehicle with experienced, well spoken staff who were in clean uniform who knew their job. The assigned Tech performed the needed service and was able to answer all my questions, leaving me feel assured the problem was solved. I was told I could have results in 7-10 days. To my surprise the treatment had results in about 4 days. I can only say if you are in need of an honest reliable pest management service DO GIVE A&C Pest Management in East Meadow, NY a call read more

Waking up to find ants crawling all over the cat food bowl was pretty scary. I had heard of A&C from their sponsorship of local baseball teams, so I called them first. I probably sounded like a loon on the phone, but the person I spoke to was friendly and reassuring, and had someone to my house by the end of the day. Since I have 2 small children, I was worried about the treatments they would apply. The technician had so much knowledge about the ants and the safety of the chemicals and they put me completely at ease. I am now signed up on a regular service contract with them, and every member of the staff has always been friendly and helpful. read more

Contacted A & C after having a bat in my home. Yes, a bat and a terrifying experience. I asked for a home assessment fearing there were more in the attic. Professional, courteous and respectful of my concerns. Thoroughly checked my home, thankfully finding no issues. Gave me a great sense of relief. Very grateful for their service. read more

After making numerous inquiries to different companies, I chose A and C as they were extremely helpful and informative over the phone and made me quite comfortable. I confirmed my extermination appointment for Saturday between 8-10 am, and received a very nice confirmation call confirming the appointment followed by preparation instructions. At 945 I received a call from a restricted number telling me that the exterminators were "having car trouble" and that they would get back to me asap with an update. After past noon, I had left about 6 messages with their answering service and nobody would call me back. I waited until about 1230 having spent 4.5 hours in my car out in front of my building to ensure the truck had a spot to park, and still nobody showed up nor called me. At this point, i gave up and checked into a hotel. The company did not run my credit card for the 3K they charge for this service, but they did have it on file. Since the incident, nobody has called me to give me an explanation, apology, anything at all. At first I assumed that an incompetent worker just didn't get out of bed and that it wasn't the companies fault, but after bringing this to their attention and never having received any follow up whatsoever, i have to say i am appalled and in disbelief that a company that is supposedly as reputable as this, who charges such prices, could handle their customers this way. While i cannot speak to their effectiveness in terms of the extermination because they never showed up, i will say that anybody reading these reviews knows how stressful this already is and the last thing we need is the supposed "professionals" who are supposed to be helping alleviate our stress to make matters that much worse. Unless you like getting up at extremely early on a Saturday just to way for almost 5 hours and be stood up by a company whom you are supposed to be paying 3K for a service, then i recommend choosing one of the NUMEROUS other companies out there. there are tons of companies who do this heating method so make sure you research! read more

Knowledgeable, friendly, and trustworthy staff. Would highly recommend for any future pest control needs. read more

Extremely happy! Very professional and courteous. Competitively priced and punctual. They took care of my squirrel problem in my attic. Will use again. Highly recommend! read more

I was very impressed with their professionalism and responsiveness. Arrived when scheduled, very knowledgeable and gave me a sense of confidence. I highly recommend their service. read more

While we were unfortunate enough to have need of its services, A&C made the best of a bad situation. Its staff is extremely courteous and professional, taking time to answer all questions in a thorough and clearly knowledgeable manner. A&C's technicians were always prompt and helpful, going well out of their way to do the job right. read more

The entire staff at A&C Pest Management is great. They were patient with all of my questions and listened to all of my concerns. They could also be one of the most honest companies I have ever been in contact with. They identified a bug for me in a timely manner and provided me with good news that it was nothing I needed to worry about, which saved me thousands of dollars since I didn't need treatment. I will definitely seek out their services in the future. read more

Very professional guys! There was termites issue in my house, so I called A&C Pest Management to treat my house. They showed up quickly and treated my house in less than an hour. Staff were really friendly, felt like I was dealing with a friend. No more termites in my house and 100% satisfaction!! Highly recommended to everyone. read more

Literally walked into work this morning to a swarm of (what I thought) house flies. We called them at maybe around noon? They had Patrick Osbern here within a few hours to check the place out and give us a quote! He was great. My job is in a shopping center and unfortunately, we are located not only next to a restaurant but also the dumpsters. :-/ They are the CULPRITS! He gave us his honest opinion and even helped the gnats we have from all of our beautiful plants in the lobby. I would recommend this company to everyone and anyone!!!! read more