I was looking for a hot tub to be installed before Christmas. I'm a disabled veteran and suffer…read morethrough pretty severe pain 24/7, so I was specifically looking for a hot tub to help with my pain. I considered going to a few shops in town but stopped in here and met Jimmy, their salesperson, who was extremely knowledgeable and helpful, and I knew immediately I didn't need to go anywhere else. Jimmy wasn't concerned with selling me the most expensive model; he wanted me to find the model that was right for my needs. Jimmy even came out to my house on his day off and helped me figure out where to put the tub, so I could get the electrical work done to have the tub installed by Christmas, which I am extremely grateful for. If you're looking for a hot tub, which is a pretty big investment for most of us, and you want some peace of mind to go along with your purchase, go see Jimmy at Sweetwater. I can't recommend Sweetwater and Jimmy enough.

Fantastic service at Sweetwater. I had already been to several dealers, and was a bit…read moredisenfranchised. Felt like the sale was more important than my needs. Not so at Sweetwater. My sales guy knew his business. I felt like he was working for me, and trying to recommend the best tub based on my needs. He did not push the top of the line, but showed me three models that fit every detail I asked for. I'm in my tub all the time as I work out a lot, and it is a huge help. I recommend Sweetwater to anyone who needs a quality product and wants a no hassle, enjoyable experience.

I've now used their service twice. Highly recommend them. They're honest and have fair pricing. I…read morerecommended them to a friend and they felt the same.

There is not enough stars to rate how great this business is. The best in service and sales.read more

Pinche Pinch a Penny! This place is pretty practical!…read more I was impressed with the merchandise that they have here. If you need to see all the different kinds of pumps, filters, lines, tools, they've got them all. The selection is wonderful! The clerks are happy to help. If you have a jar of your pool water, they're happy to test it for you and tell you what you're lacking, and sell you the chemicals that'll get you to pristine pool water in no time. When it comes to chlorine, they've got the freshest around. Chlorine goes bad after a bit, and their stuff will shock your pool into submission in no time. Bling! They have all kinds of fun pool toys that I drool over, but don't worry- they're all waterproof. The store is facing away from I-10. I didn't know they were here until they sent a bunch of coupons in the mail. I usually only shop here when they send a powerful pinch a penny coupon in the mail.

NEVER BUY ANYTHING FROM Sweetwater Spas & Hot Tubs!!!…read more For the initial set up, parts were broken and missing. I still cannot get them to come out without trying to charge me for a service call when ALL THE PROBLEMS were identified during the initial instillation. UPDATE: I ordered it over a year ago and they STILL HAVE NOT DELIVERED EVERYTHING OWE US and are non responsive. The mother owns it and hides behind the kids working there in sales and in Service.

They put in a non-compatible controller for my hot tub. Then when it quit working a month later,…read morethey charge me $378 to go out and tell me they put in the wrong controller. I still don't have this issue resolved! luck getting someone to call you back. I've called them probably 20 times and only spoken to a person three times. When you call their number it always goes to voicemail. It's an insane way to run a business.

I HOPE FOUND MY DREAM HOT TUB!!!! I had a PHENOMENAL experience with Michael at Sweetwater on 1604!…read moreFrom the moment I walked in, he took the time to educate me on some of the hot tubs in the store and answered every single question. One of my favorite parts of the experience was being able to actually sit in the hot tubs, bring my family with me, and really take our time deciding what would work best for us. I've been shopping around for months comparing hot tubs on Amazon and visiting other hot tub stores around San Antonio and nothing compared to the prices and financing options at this location. Michael helped us find one of the best hot tubs for my budget, timeline, and medical needs. Michael had an amazing price for Memorial Day weekend, so I truly feel blessed to have found Sweetwater. If you're looking for a hot tub and want someone who is patient, knowledgeable, and genuinely cares about helping you find the right fit, ask for Michael!

Cameron and his dad Paul are incredible! If you need repair or troubleshooting or a new hot tub…read morereplacement, this is the spot! My brother bought a hot tub from them and my dad got Paul to repair his..highly recommend.

Homeowners, be aware before choosing this pool company. Our…read morepool took nearly a year to complete, and unfortunately, our experience has been disappointing from the beginning. Despite advertising a lifetime warranty, the company has not stood behind its work or honored its commitments. Since day one, we've experienced numerous issues, including: Ongoing equipment problems. Travertine decking that was never properly sealed. Missing rebar in portions of the decking, which has now resulted in cracking. An outdoor kitchen that was left unfinished, forcing us to hire and pay outside contractors to complete the work. A spa that is currently leaking. Spa jets that have never functioned properly and cause water to overflow instead of operating as designed. When we requested documentation for our records, such as the materials, colors, and products that were installed, the company never responded. Our pool was a significant investment, yet we repeatedly had to push back when lower-quality materials were being proposed. After researching the products ourselves, we insisted on higher-quality options instead of the cheaper slide, flooring, and other materials they initially wanted to install. There are many more issues than I can list in one review. My advice to anyone considering this company is to do your research, get every promise in writing, keep detailed records, and don't rely solely on verbal assurances. A pool is a major investment, and you deserve quality workmanship and a company that stands behind its product long after the final payment is made. For this and other reasons we were not asked to complete a review. So I took it upon myself to post this information.

Worst experience of service after the pool was completed. Warranty, yeah right, it doesn't exist…read morewith this pool company. Carl will kiss yer butt up until the day he gets your final check. He'll be yer best buddy, than laugh and talk about you after the fact. Run away and work with a reputable company. There's a reason why he's not doing pool installs in Arizona any more...

Response time is horrible, years in fact. Sheila is a talker, and never returns calls. $ in…read moreadvance, no action.

These folks came over, evaluated my problem told me they would contact me back.. 2 weeks later I…read morecalled multiple times to follow up. but received the run around. We'll get back to you , gaslighting...etc...I won't call back.. recommend you not waste your time.

I stopped by 365 Pool & Spa LLC for the first time, even though it's not close to home, and it was…read more100% worth it. They were the only place that had the parts I needed for my Dolphin Nautilus CC Supreme vacuum. The staff was super helpful, friendly, and took the time to talk shop with me, offering great advice. I really appreciated the personal touch and the fact that they're an authorized Maytronics warranty center. I'll absolutely be back -- it's rare to find service like this!

John was a wealth of information when we had our first pool. His prices are good and he does water…read moretesting too!

Family owned business. I've been loyal to Pinch A Penny since living in Florida. Phil and his wife…read moreare nice to talk to. Very knowledgeable on equipment. Moose Out

Pool Service is suspect at best, the franchise we had service our pool initially provided…read moresatisfactory service, however when the work required was more than a 5 minute job the service was very unsatisfactory. The franchise owner did not what to accept responsibility for their horrible service. The service personnel in collaboration with the franchise owner lack integrety and neither is customer service driven, skimping on chemicals and providing many excuses for their lack of service. Very disappointed customer, so much so we fired this company and went with what is currently a service provider that cleaned up the mess left by Pinch A Penny and now has our pool sparking clean! We DO NOT recommend Pinch A Penny pool service, buyer beware.

After too many disappointing projects done on my new home, Reyes Landscaping was a refreshing…read moreexperience. As I am a certified Project Manager in healthcare, communication and documentation is key to a successful project. Unlike others, Daniel did not budge from the request to communicate via email only so there are no misunderstandings on both sides. Now Daniel informed me he is the owner, looks 15 (that's a compliment, BTW) but very calm, well spoken, communicates clearly and willing to go the extra mile. Very much appreciated his professionalism. Now the work. I had gravel and pavers installed on both sides of my home. The price was fair, the crew were on time, Daniel was present the entire time overseeing to completion. A job that I thought would take an entire day was done to perfection within hours. He recommended the product and I cannot say how pleased I am. Before going elsewhere, try Reyes out for an estimate and I am certain you will be satisfied with the results.

Thank you, Daniel, and the entire Reyes Landscaping crew, for a job well done! I would definitely…read morerecommend them to anyone looking for great landscaping work.