Have gone for over 5 years Service is great from hair,…read moremanicure and pedicure. Threading and massages staff is great

Wow! All I can say is Pooja did not disappoint with the eyebrow threading. After having 2 different…read moreplaces fail me I found Rita's. Service was great, quick, fairly painless for threading and she fixed my shape !!! I will definitely back and will tell my friends.

I had such a great experience. She is so sweet and knowledgeable!! I recommend this place she made…read moreme feel so welcome and comfortable!!

I moved back to the area about a year ago and I've been coming here to get my brows done since. She…read morealways does a phenomenal job and I recommend her to all of my friends! Can't say enough good things about this place

Very friendly customer service with accessible parking in the plaza…read more Abier was very professional and as a male with thick brows, I thought she did a great job making it as painless and easy. A recommended location if you're in the area and in need of brow services.

Mary-Ann was amazing! I wish I took before and after shots to show you the magic she worked. The…read moreplace was cute they were very hospitable and gave me water when I arrived. I'm pregnant and they also helped me out of my chair and were just really sweet. I will for sure be booking her again!!!

I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!

I've been to this location twice now and both times, they were very clean and professional. The…read moretechnician asks me both times what I wanted my brows to look like and respected my wishes when shaping and tinting them. The staff seem knowledgeable and Thierry is very friendly and positive both times I've come in. Prices are a bit higher than a regular salon for basic waxing but I suppose that's because they are dedicating to only waxing here. I've never felt pressured to buy products and they make it easy to reschedule appointments. I highly recommend.

I have been here multiple times to get a Brazilian wax and each time is just as good as the other…read more Everyone is friendly and there is usually no wait if you schedule an appointment and its very clean. I went recently and had another great experience. I usually schedule with Caroline, who is amazing, but she wasn't available so they put me with someone who was and she was also amazing! Angelique was very friendly, really fast, and efficient too. I haven't had a bad experience with EWC yet and I don't think I will anytime soon!

Ann absolutely does amazing work. You can tell she loves what she does. It shows in here results…read more Go see her. Worth every penny!! Thank you, Ann! I love my eyebrows.

I am so glad I found Ann as I had used less qualified people in the past. Ann has lots of…read moreexperience with permanent cosmetics as well as scar camouflage. She is not only a consummate professional, but a pleasure to work with. Her microblading looks just like eyebrow hair. It even fooled my hairdresser! So nice not to have to pencil in my eyebrows twice/day. She is not only a consummate professional, but a pleasure to work with. Her knowledge of color and how the permanent makeup pigments fade is amazing. I had a small hypo-pigmented scar and she matched my skin tone perfectly, knowing exactly how to handle the delicate scar tissue and how it would react to certain pigment. If you have an area where there is a loss of pigment due to scarring, hair loss, chemical or surgical, you should definitely get a consultation with Ann. Ann's studio is an historic building in Glenwillow & she rents out the bottom to a hair salon and her studio is above. Her studio is extremely clean and organized. Ann's pricing is also quite reasonable. I plan on using her again in the future and recommend anyone needing scar camouflage or permanent cosmetics to talk with Ann .

Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.

LOVE DANA! She's so professional and knowledgable. Painless process and she makes my brows look…read moreamazing every time!

If your a newly license stylist looking to build a clientele DONT APPLY HERE!!!! Worst place on the…read moreplanet the store manager Jen Ford is so dumb and so unprofessional Im embarrassed for her. When she's training you she ask you question on what she should do because she doesn't know and gets super confused. She's a compulsive liar micro manager and she will stab you in the back for not being her friend... Now the salon manager that can't do hair ANGELIC CARTER will mess your hair and then try to convince you it just your type and it's not gonna work on you! She threatened by stylist that have talent and clients because she has none but she's the manger one of her clients asked for ash blonde hair but instead she walked out with ashy green hair and she didn't even try to correct it. If your talented she will bad mouth you and try to steal your clients she's unprofessional lazy and just down right awful stay clear of this place especially if you want your hair to look good this is not it!!! The company treats all of its employees like common criminals you have to carry a clear bag and each day at the end of your shift they search you bag and pay you down its an awful place to work most of the staff hate working their and they hate the managers because anyone that's willing to be treated like trash and work for minimum wage will be hired or if your best friends with the district manager that never comes in and is never available for anything!! STAY AWAY FROM THIS PLACE ITS HELL ON EARTH!!!!

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

I have been with Laila for almost 10 years. She is absolutely amazing at what she does and is…read morealways very accommodating. I will not let another person touch my brows.