Our experience with AC Medic was just what you hope for when your AC goes out in Arizona! Our 34-year-old HVAC system finally puffed its last breath. Their office and installation people were delightful, professional and very helpful! We will use them again when our other 34-year-old takes its last breath! Can you believe 34 years for an HVAC system? read more

I had this company come to service my air conditioner. There wasn't a problem just thought it had been a few years since I bought the unit. Everything was fine before the technician showed up. After he left my AC blew warm air. I called office, technician came back, went back on the roof and told me my fan quit working. I said, "it was working before you touched it" He said they periodically go out. Well MY ac was working this morning. He went back up on the roof and miraculously it works. Has been working for three hours now. Fan is still working. So much for a honest company looking out for you. Beware!! read more

My furnace quit and they tired to sell me a new unit vs. fixing mine. I called again and needed one of my mini-splits fixed. They refused because they did not sell it to me! They said it was "Company Policy"! Their reason was something about liability/warranty? They also said no one else service it if they did not sell it? That I found out is totally NOT true. There are many companies willing to do repair work. PLEASE BEWARE of this company read more

The yechnician that did the work was excellent. The system had been put in wrong and he looked up the schematics and fixed it and it's working like a dream. Keep up the great work AC medics, you're the best! read more

These guys were great friendly and through. They even sealed up a couple duct leaks for me. The new system functions and looks as advertised. They really seemed to enjoy their work, giving them a good demeanor. All around 10 out of 10 thanks ac medics! read more

AC Medic Heating & Air - New Coleman evaporator and furnace - Heating & Air Conditioning/HVAC Near Me - Prescott, Arizona

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I had my HVAC installed by AC Medic on 04/07/25. After interviewing several people in the business, I went with them because of the ease that I found they had, in answering all my questions. The installation was super smoother and the technicians (I wish I would've asked for their names), were so attentive and they knew exactly what they were doing. Very pleased with everything. including the financing, which suited me very well. read more

Had new heart pump system installed. Owner was friendly and knowledgeable. Gave me 3 options with pros and cons of each. Install crew was excellent. Professional and courteous. Finished the 1.5 to 2 day job in one long day which I appreciated. Very happy with the new system. read more

Josiah arrived on time and quickly completed our heater maintenance. He pointed out a few items that we should look at in the next few years. Very happy with his visit read more

Replaced our HVAC and installed an ecobee. Very polite, seems trustworthy and professional, expedited our requests due to our little kids safety. They were quick to respond to one issue and corrected it. read more

Very professional and friendly service. Appreciate the suggestions and recommendations they offered.

We had just received wonderful service from this company . The owner Bob has faithfully done everything he has stated to be done during and after the installation of a brand new system. Lindsey is a cheerful voice on the phone and Joshua and his crew seemed to understand we are perfectionist and did an outstanding job . . We would highly recommend AC Medic for friendly professional service . read more

The complaint I have with A/C Medic, they charged me $360, after a 10% discount, for a $170 (Retail) thermostat, that took 15 minutes to install. When I questioned Britney, she said the $360 was for the cost of the stat & installation, no other explanation why the charge was so high. I have been a General Contractor, Custom Homes & Remodeling, for 25 years, so I fully understand the costs of doing business. I told her that I would pay the bill, however, I do not feel the charge is fair, I have had no response to that comment. read more

The fab wasn't working on my recently-purchased house. The AC unit is older, so I had concerns. Bob came up, checked the fan--dirty filter I somehow didn't check, self-face slap, and he looked at my unit, gave me tips, suggested I get someone out before next summer and off he went. Great info, great guy, great company. No upsale and a whole lot of help. read more

Thanks to the office and field staff of AC Medic Heating and Air in Prescott AZ for helping us address our heating challenges. We had a Trane package unit installed by another company three years ago. We discovered that our house's duct work is too restrictive to let the Trane unit's heater work properly. Trane's design includes a very low temperature (125 degrees) high limit switch. Older machines could run much hotter. So our high limit switch routinely shut off the unit. Alex came out and reviewed the entire system. He found that one of our returns was undersized. We had this corrected on 11-20-23, the return side pressure reading is very good now. Next up is to address the pressure side of the duct work to get it to flow better and then we will have proper air flow across the unit, and will have correct operation. Thanks again for all the help. read more

AC MEDIC, is a great great company. Bob the owner made me feel more like a friend than a client. He took the time to explain all my questions to me. I found his crew to be just as exceptional, and always on time. So if you ever need anyone to help you with your heating and cooling, I would recommend calling Bob and let him give you an estimate for whatever your needs are. You won't go wrong. read more

AC Medic Heating & Air - Heating & Air Conditioning/HVAC Near Me - Prescott, Arizona

Great company with helpful owner and technicians - highly recommend. Timely service and went above and beyond.

Dr. Bob and his AC Medic team are top notch and make HVAC troubles disappear. They are extremely honest, efficient and reliable. I use AC Medic for all of my heating and air conditioning service needs. They are all truly the best in the business. read more

Very pleasant to work with on the phone and in person. The technician was right on time and called ahead. He was polite, efficient and answered all my questions. I highly recommend this company. read more

Bob and his team just installed my new HVAC system and did a fantastic job! Very professional and competent. From the initial phone call through the installation and paperwork, AC Medic was very easy to work with. AC Medic will be taking care of all my heating and air needs from now on! read more

A/C making horrible noise. Of course its been hot! Called on Sunday, Rachel answered and said as soon as she gets in the office Monday, they would schedule. She called early Monday, appt scheduled for first thing Tuesday! Bob came out, solved the problem with ease. I must say this business is "honest", courteous and professional. Totally trust what they say! Thank you to all...appreciate your efforts and follow through. read more

I just had a great experience with AC Medic.! We have an old house in the historic district and only had a broken down old furnace under the house with no ducts anywhere. Bob and his team came out and assessed our house for the right type of HVAC unit, gave us recommendations with all the advantages and disadvantages for each, and guided us to choose the right air conditioner and heater for our house. They had to install all the ducts and registers in an attic full of roof supports going every which way, they worked so hard to make everything perfect! They promised and delivered everything in a very short time frame, and did an extremely professional job. They work with the best Trane products and offer some maintenance packages and free financing. It all went very smoothly from start to finish, and now we have the perfect temp at our fingertips all year long. A very professional team, delivering a quality product and service. I highly recommend them! read more

Thank you, AC Medic Heating and Air for the amazing service. My hvac fan went out and I called them and they were able to come that day. After seeing the age and some issues that this system presented, Bob called his assistant, between the two of them they were able to pull the fan motor and then Brittany was able to find a part for my system (a system that is no longer being made). They came back the same day and hooked it up. Runs great! Friendly, helpful, great company to work with. read more

These folk are wonderful. From the 1st phone call very friendly they were busy in the middle of this heat wave. But they worked me in the schedule the tech Bob was amazing explained everything to me in ways I can understand every step of the way very patient they are great people even the price was very affordable I can't begin to say enough good things about this company if you have an AC heating problem these are the folks to call amazing read more

Second time hiring AC medic to fix something. Arrived quickly and fix the problem. Was knowledgeable, friendly, and professional. John Gomes got my AC fixed quickly and provide a great service. read more

So if you have A/C or Heating issues this is the place to call. The Owners, Bob and Audra are very professional, courteous and the prices can't be beat! They get the job done! Our A/C went out and within a few days we had everything arranged for our new unit and it was in! It is clear that Bob with his 30+ years in the industry knows what he's doing. We've been up and running for about a month now and no problems, not that I anticipate any. However, I know if there are any they will be resolved quickly. I would highly recommend Bob and his team to anyone. I have many years of construction experience myself so I know a good contractor when I meet one. Trust me there are a lot you want to avoid. I hope you'll make the right choice like we did! read more

Our heating went out and it was so cold in our house! I called a place and they said they could not come out until Tuesday ( this was on Friday). I called AC Medic and spoke with Brittany who was so helpful. She had her tech on the phone and coordinated a service call within minutes. Bob came out promptly and within 20 minutes had our heat working again. They were absolutely awesome and very reasonably priced. Will definitely hang to their number! read more

If you are looking for a company that cares, about your ac/heating system for your house, this is the company. They take the time to explain, what is happening with your equipment and do not charge for systems that are working they way they should. read more

I would like to take this time to thank the folks at AC medic. Our unit quit blowing cool air last night around 8 pm. I made the phone call early the next morning before their scheduled business hours. Brittany answered the call and said she would get back to me as soon as she got to the office. Within the hour I had a return phone call, and a technician at our home within the next hour. I was amazed at the promptness of their response. She worked us in with they're scheduling. James the technician was very polite and professional. We ended up replacing the capacitor on our AC unit. We also decided to sign up for their annual scheduled maintenance plan. I feel their prices are very competitive and fair. I understand this is a smaller family-owned business here in Prescott. To all of you at AC medic thank you so much for getting us up and running again. And a special thank you to Brittany and James. I will recommend you to my friends and family. And to all of you reading this review. read more

Just bought our house and moved in completely in May. In July, during the hottest days, the compressor on the 8 year old system died. We got recommendations from neighbors and called many A/C businesses and were consistently told they'd be out in a week. We called Bob at AC Medic on the recommendation of another AC business and he was at our house within 2 hours while en route to another customer. He tested the system, pronounced it dead and offered us a number of options for repair. We opted for an entirely new system which he had completely installed in less than 24 hours. Bob also worked with us to identify 2 new, defective thermostats and replaced the second defective one with a high quality Honeywell thermostat. Bob and his crew were very professional, on-time and left the work space cleaner than when they arrived. Every business should be this good! read more

I had them out to do a full installation at my home. Can't say enough good things about this company. It took them a few days to install the duct work and a/c unit. Everything is working great and would refer them to anybody read more

They were called due to a Yelp search. Great ratings and reviews. They didn't disappoint, things happened on schedule, even with other customers in the queue. They called before showing up. On time and on budget. I arranged all of this from Phoenix. Thanks for being flexible in a lot of ways. Thanks for looking out for our safety. read more