We found this company from a Facebook search in the area for an AC Company. They came highly recommended so we did the research and gave them a call. I set up the appointment weeks ago for Wednesday, June 17th. I received a reminder email this week about the appointment. This morning I received a call from Austin, the technician, to let me know he was on his way. He completed the AC tune up and provided me with an update. The price was the same that I was quoted when I originally set up the appointment. Always love supporting family businesses, thanks Austin and Chino Heating and Cooling. read more

Chino Heating & Cooling - Service van - Heating & Air Conditioning/HVAC Near Me - Chino Valley, Arizona

Excellent experience from estimating through installation. The price was not our cheapest but the presentation convinced us to choose them. New unit on the roof and duct cleaning read more

Ductwork cleaning. Gave my address, and Mobile home size. I called, and left a message, June 30, 9:46 a.m. Did not call me back. I called again on Thursday, July 3, man said he was sorry, his fault that he forgot to inform someone, said he would send someone out. Still waiting for someone . Terrible communication. If you don't want or need my job, just tell me, so I can hire a reliable company read more

I had BAD experience with Comfort Zone Prescott "Roy & Curtis" All I wanted was the unit to get checked and fixed. So I asked a friend whom would you use? Was advise to call Chino Heating & Cooling, so I asked a second person about them. Then I called, and was able to have someone out the next morning. A young man "James" was here right on time (I was not), helped me move crap out of the way to access the HVAC unit and confirmed that the motherboard was going out. Super Thankful that he had one on the truck and was able to install it. However, there is another part that will need replaced soon, Hopefully within this year of 2026 we can save up the funds and I will have 'James' back out. Chino H&C was up front with the initial fee, and within the ballpark of item cost and labor time was accurate. Thank Chino Heating & Cooling read more

Best price in town with fantastic service. Quality workmanship and professionalism in ensuring the best service possible

They came out to fix my broken furnace. They came out much quicker than I had expected as it was just days after Christmas. Their technician James diagnosed the problem and even had the correct replacement part on his truck. The bill was more than fair in my opinion. I was very happy to have a warm house once again and I would absolutely recommend them. read more

Good pricing, very good customer service, and extremely professional and courteous installers for HVACs.

We have a service agreement with Chino Heating and Cooling. Our first appointment was today, November 6th, 2024 for our autumn inspection. Aaron arrived as scheduled and was thorough, polite and efficient. He also loved our dogs which is always a plus. We are very pleased with Chino Heating and Cooling. read more

We had our furnace go out (mid Winter with night temps below freezing). I asked my pastor (Mike) if he knew a good HVAC company to call. He recommended we talk to Bradley from Chino Valley Heating and Air. We made an appointment and Roland came out the same day we called! We thought we may have to spend $7k or $8k, but Roland explained that we didn't need a new furnace. It was just the blower motor that needed to be replaced. He had everything (in his truck) we needed for the replacement and one of the parts wasn't the most common because of the age of our system. It was nicer than waiting to order a replacement part and freezing overnight. By the time it was all done and Roland looked over the system, he was able to determine that the house fan (used to circulate air) was not hooked up properly. When he was done we had a better operating, more efficient, working furnace and house fan. I can't recommend these guys enough! They were honest, friendly (even pet friendly) and the customer satisfaction was better than I could have imagined! I can't thank you enough Chino Valley Heating and Air!! read more

Poor customer service. Beware of this company. They will charge you for things that are not broken. They came out charged me 300 dollars and fixed nothing. I'm still waiting for them to come back with the right parts. It's been weeks now in the middle of winter were it's 20 degrees outside. Not trust worthy people. Do yourself a favor and pick someone else Lots of better companies out there. read more

Beware. Crew not professional, owner not helpful. After incorrectly and not up to code- installing a new unit (that did not heat or cool) and spending thousands, owner refuses to return our money. These funds are now required, for the corrective repairs to be made- by a different contractor- to my roof, new unit, duct work and thermostat that were damaged or not completed at all. read more

Professional, thorough and honest. Thought I was in for a full replacement of the heating and A/C, but a blower circut board was the fix. With the cost of a new system in the $15-20K range, was thankful that Chino Heat and A/C was on time and honest, cause lets face it, if you don't have someone trustworthy up in your cieling, who knows what's going on. Will definitely use again. read more

Michael C. just left our home after doing a routine service inspection. Had to write a review. Excellent service. Very professional and a super nice guy. We received a call yesterday as a reminder from the company and received a call from Michael himself letting us know he was on his way. Arrived within the estimated time period. Michael was very detail oriented. No attempts to upsell. Michael told us our units looked good and should run without issue for the next 5 years. Couldn't give a better recommendation!!!! Thank you so much! read more

Chino Heating performed a call for service when all HVAC units failed simultaneously. They performed an emergency service to keep everything running until they procured replacement parts. read more

I just moved into a Prescott house with a furnace that didn't work, I called Chino Heating and a tech was at my house in about an hour, Austin diagnosed the problem and gave me some repair options, he fixed the problem quickly. I would use them again. read more

Honest, fair prices, great tech's. WE will always go back to them for HVAC needs. Best price for my new RUUD 5.0 ton unit also. Installers were very meticulous and professional. read more

I am so happy this team came recommended they were honest quick and efficient. The man that came and did the estimate was very kind knowledgeable and even offered a few different options for our heating situation. I would definitely use them again. read more

I had a great experiense with Chino heating. They returned my calls, kept me updated on my repairs and they were a blessing to get my system up and running. A big thank you to Rolland, Ric and Mark. Will highly recommend them. read more

Michael called ahead got here with a smile and fixed the problem very quickly, a fair price

I am so happy to give my whole experience with Chino a five star rating . From Ric to Todd and then the install guys it all went perfectly. James, Sonny and Chris were all so professional and kind. I had a wonderful experience and could not be more pleased with my finished product . They took the time to explain everything so well ! I have dealt with many crews but from start to finish I have not ever been happier with an installation and I say to all " A job well done" read more

A professional team all around; needed an evap cooler for our rental house during the hottest season on record [2017] and was hearing 2-3-4 weeks lead times from every one, including Chino Heating & Cooling. We were worried for our tenants. Turns out - after asking nicely - Chino Heating sent out a team that Saturday - on overtime - to install the unit! I mean, that very week! Our tenants are really happy - and cool - so thank you Chino Heating & Cooling. You care about your clients and today that is still a rarity, alas. [ Hope this doesn't put TOO much pressure on you . . . ] read more

My A/C unit refused to turn on today. I called my regular guy, but it went to voicemail. So, with the house warming up over 80 I called Chino Heating & Cooling. The lady who answered the phone said that she was completely booked until next week, and you can imagine that I was envisioning a very hot house this weekend, but she asked me if I would be willing to take some steps to troubleshoot it. I immediately agreed, knowing that we might be able to figure out exactly what was wrong. So, she patiently took me through several steps inside and outside the house, and my A/C unit came to life! I don't know how many HVAC companies would have done the same thing. I would like to think that most of them do, but my experience has been that they want to do a service call, which would have been some sort of charge. I really appreciate this company, and am going to be using them to service my HVAC from this point forward. Thank you! read more

We have been using Chino Heating & Cooling for several years now. As a matter of fact we purchased a new HVAC system from CH&C in 2020. A technician came by in April of this year to make sure everything was working fine and of course it was. For the first time since being in Prescott, we had not used our AC system in June but that changed on June 30th but when we went to the new thermostat the system did not come on. As the night was going to be cool, we were not worried about. On July 1st, a Saturday, we got out the manual and tried many things to get the system working. We called CH&C and got their emergency number for weekend calls. Rolland answered immediately but said because he had four calls ahead of us. As it was already 3 p.m., he said he probably would not get to us until the next morning. When 5 p.m. came and went we were resigned to the fact that we would be spending a very hot night. To our surprise, we received a call at 6 p.m. Saturday night and Rolland said he was two minutes out. He was polite, professional and extremely knowledgeable. He had our A/C working within 15 minutes. We would like to thank Rolland whole-heartedly for taking care of us on a Satuday night. We would highly recommend Chino Heating and Cooling to anyone who asks us. THANK YOU ROLLAND!!! read more

I used Chino HVAC last year to install a mini-split in our upstairs so when my AC stopped blowing cold air in July hot spell I called them to come out. They arrived on a Friday afternoon and the tech hooked up his gauges. He first suggested I might have a blockage somewhere but after calling his service manager they decided it was a bad compressor and they would have to get back to me for a quote. Tech was onsite for 30 minutes and collected $83 fee. They didn't call until midday Monday and quoted $2600 or a whole new unit for over $4K. I decided to get a second opinion and glad I did. There was a stuck valve in the coil (tech never looked at the coils) which the other company diagnosed and fixed the next day ($800). Had we agreed to a new compressor or unit the problem would not have been fixed! They called to see if I wanted to move forward with compressor and I told them what happened. I asked for a refund of the service fee and was told "I'll get back to you". A week and a half later - no phone call. Frankly I'm extremely disappointed in this outfit and will never use them again. They simply wanted to sell me new equipment and did not take the time to properly diagnose the system. I cannot recommend using them. Based on Rachel's reply below I'm upgrading my rating. I appreciate that they did the right thing regarding this and appreciate that they provided a refund which arrived today. I'm agree this was simply a mistake and nothing more. read more

Very pleased with their work, professional, on time and reasonably priced. Had them put some dampers in the heat ducts so the heat would flow better to the opposite end of the house. They were highly recommended on our Nextdoor site, so didn't even bother to get other estimates. Happy, happy, happy! :) read more

My heater had an issue of heating then not heating as it ran during the day. I called Chino Heating and came out quickly and started troubleshooting the unit. Although it took some time, they were able to get the unit running problem after replacing a switch. They are very professional and make their appointments and call when they are on they way. I will use them again if I need more repairs. read more

Chino Heating and Cooling have serviced our HVAC units for three years. We continue to be very pleased with their efficiency and service. This year, Mark provided the maintenance check and service on our air conditioning unit. He was friendly and very efficient. He explained his findings and recommendations clearly. He even donned booties to go through the house. read more

We've been using Chino Heating and Cooling for about a year. The prior company that we'd used "disappeared". After a diligent search and a lot of checks, Chino was at the top of the list for our heating and cooling company. We liked the fact that it was family owned and operated, had a long history in business and had great reviews. We've been very impressed. They are punctual, professional and go about the job quickly and cleanly. Our heating and cooling systems are relatively new, so our experience with them has been for annual preventative maintenance of the systems. read more

After another company told me we needed a whole new furnace, I call Chino Heating & Cooling for a second opinion - it was a blown fuse and they fixed it right away! They did confirm the unit is old and will need replacing soon, but at least they got it going again when the other guy didn't even try. Chino Heating & Cooling will be the first company I call from now on! read more

This company provides the best customer service! From the time our old unit quit until the new unit was installed, we received the best customer service ever! They came out daily to get our old unit working so we didn't freeze! On the day the new unit was installed they were here at the time they said and all work was done in a timely manner by qualified people who were also friendly! I would highly recommend Chino Heating and Cooling to everyone in the quad cities area! They are just great!! read more

We have had such great service from Chino Heating & Cooling. Have call with some emergencies and ALWAYS get an immediate response with a solution. Friendly and well trained. We recommend them often. We have their number on speed dial read more

We love Chino Heating and Cooling. They have been our Go To since we moved to Arizona. They helped us find a solution to a vexing problem, and have been our preferred maintenance and repair company ever since. They're honest, reliable, responsive, friendly, cooperative, and professional. We use them for all maintenance and repair, and trust their judgment explicitly. Thanks, Chino! read more

The made a good first impression but they didn't follow through on a timely basis and the charges were excessive. I asked these people to repair my evaporative cooler on the roof of my rental property. The guy they sent out not only said he couldn't repair it right then and there, he said he could not give me a price on it. Two more people went out to inspect the cooler and I was given a price of over $1700 to replace it but no price to repair it. I was simply told that it would probably cost close to what a new one would cost, just to repair it. I never got my repair estimate. Through Lowes and Home Depot, I discovered that a new unit the size of the one on my roof would cost anywhere from $450 to $550. Therefore, Chino Heating & Cooling was going to charge me over $1200 for the labor to install. That, to me, is highway robbery. Even if Chino Heating & Cooling charged $100 an hour for their services, it would not have taken them any more than three hours to replace my cooler and therefore they were going to charge me four times what would have been reasonable for the installation. Obviously, I did not hire them to install my unit. I repaired it myself for $300. Wow, what a rip off. read more

So disappointed in they're customer service. They installed my original AC/heating unit and when I needed repairs or service I called them, they always worked with me allowing me to make payments since I am disabled and on a fixed income.....I always paid my bill and recently needed my AC serviced explained how we had handled payment in the past and they set up an appointment and I cleared my schedule waiting at home for them to arrive....a few minutes before the service person calls and says they've changed they're policy! This was 5 hours after I had made my appointment! Would of been nice if they would have let me at the time I made my appointment or at least called me right back. read more