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    Advantage Home Performance

    4.9 (17 reviews)
    Closed 7:30 am - 4:00 pm

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    7 months ago

    Price was what I was looking for,service was great, the project went better than I expected. Now we're ready for cold weather.

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    Review Highlights - Advantage Home Performance

    We had a fan in one of the bathrooms that didn't work that Maurice replaced in a timely fashion.

    Mentioned in 6 reviews

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    Ideal Air Conditioning and Insulation

    Ideal Air Conditioning and Insulation

    (195 reviews)

    Our A/C units are 29 years old and are starting to go out. As a result I inquired with a few HVAC…read morecompanies to get quotes on a replacement of two units. Alex (owner) was incredible to work with. He came out to our property and did a full evaluation. He caught things that no one else did. One thing that stood out to me was his transparency and honesty around the setup of our systems. We have old suction lines and liquid lines that are not compatible with the new Trane units. He has a solution for that but he was the only one that mentioned this. Some of the other installers that I inquired from also quoted us on the exact same Trane unit and failed to bring this up. In fact, the other companies were going to install a Trane unit on old lines, which would cause early compressor failure and voided the warranty through Trane due to the units being installed on the wrong sized lines in the first place (verified this with Trane). Alex was patient with me through all of my questions, provided examples of what it would look like to replace the lines, and was amazing to work with. Even though we ended up going with a company that made units compatible with our old lines, I am forever grateful to Alex and Ideal Air Conditioning for saving us from dumping a bunch of money to potentially have a premature failure down the road. If replacing the lines was not mandatory, we would have chosen Ideal Air Conditioning in a heartbeat. We plan to use them in the future for all of our HVAC maintenance!

    My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

    Wurke Bettler

    Wurke Bettler

    (24 reviews)

    Wade is THE MAN! I…read moreneeded a 220/240v outlet, wiring, breaker and the whole shebang installed in my garage for my Blacksmithing business, and I could not be happier with the service WB provided. He was more than communicative up to our appointment, arrived early, provided a free quote, and even gave me advice regarding the market on Copper Wire (which I cross-referenced and confirmed after the fact). He even went out of his way after-hours to scour a specific part we needed, and took photos to confirm fitment before committing. A better price than anyone else, faster than anyone else, full clarity regarding pricing, and some of the friendliest service I've ever experienced. Nothing short of exemplary service from the whole crew. If you're dealing with Wade, you'll be taken care of. 10/10, my first choice from here on out.

    Wade came as schedule as on time. He Quickly diagnosed the issue of a blown fuse and bypassed the…read morefuse with his tool to see if the machine would come on and told me it will take a while to reset and it did. He asked me to lower the thermostat so that when it reset it would kick on. I had to go to my phone app and remove the restrictions as my thermostat was locked at 78° and that was the internal temperature of my house. At this point my thermostat was working just fine..Once the HVAC reset, it kicked on and Wade said it takes a few minutes for the fan to reboot or start. After a few minutes it still didnt come on so Wade checked a few things out, and at this point he removed my thermostat cover because he thought maybe loose wire? I don't know, then after a minute he put it back on. Then I guess he diagnosed that the coil to my outside fan went out which caused my fuse to blow. Cool, he knew the issues. Then he told me everything wrong and the cost, perfect, please fix! Then He got the unit up and running but only blowing hot air, so he came back to the thermostat and removed the cover again. He was like" oh this is the problem, your pins are broken off. He put the thermostat back on and now no power to the thermostat. He told me that this thermostat pins were broken and I told him this was the very first time anyone has worked on the unit since it was installed and it was working just fine when he rebooted the system. I told him he must have broken them off when he removed the cover and his only response was "I'm not eating it"... this was going to be a 5* review, but this just went south really fast! I kept my mouth shut once he said " I'm not eating it". After a few minutes he offered me a used thermostat from his shop and offered to install for an addition $139 service call and I stopped him in mid sentence and let him know I already ordered a new one. ( I can install it myself) The thermostat was working fine, then it wasn't? he knows he broke it, just like I know he broke it. He didn't get anything over on me. He just damaged his reputation as this same statement will go to yelp. I'm so very disappointed that a service technician who has great yelp reviews would tarnish his reputation and that of his business. There are PLENTY of HVAC repair technicians around Prescott and Prescott valley, please choose wisely... I did not He got his $356, and I spent an additional $150 to replace the thermostat. Yes he got my money, but I have a voice and people who read this review will see it's recent and that Wade lacks integrity.. My home is 5 years old, my thermostat is 5 years old.. that is not old...period There wasn't anything wrong with my thermostat as it came on JUST FINE during the system reboot. No loose wires, NOTHING WRONG. The whole point of calling a service technician was to get my system up and running.. is it? No! Wade had to turn off the circuit breakers to the HVAC system because now that the thermostat is broken, it will continuously blow hot air. Read his response below. In his own words he broke it removing the cover.. if there were loose wires, the thermostat would not have functioned and it functioned fine for 5 years. He also stated he can't be liable anytime ... he drives a work truck and if he causes damage to someone or something, is he going to say he can't be liable for it because he's on a service call? Response from the owner 20 hours ago I'm sorry but this is a complete misrepresentation of what happened. I'm sorry that during the diagnostic the existing thermostat that is not installed or serviced by me, the plastic broke on the back of the thermostat when I had to remove it and there were loose wires behind it. I can't be liable anytime. I touch a unit if things that are brittle break. If that were the case I would never be able to fix anything. And yes I did offer you a new thermostat and you've made it sound like everything was fine and we were in good standing. I responded promptly charged you fairly. I'm sorry that the coincidence of it breaking happened during this diagnostic, but the way you're painting this picture of me is also completely outrageous. And making me look like I'm a bad guy which is borderline defamation. I would be glad to discuss this with you. When I left there were no problems between us and now you post this review attacking my character. Please let me know how you would like to proceed

    Advantage Home Performance - hvac - Updated May 2026

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