This company is unprofessional. My a/c went out and it took them a week to repair it. In the meantime, I left up to 10 messages (no one mans their office phone so there is NO getting ahold of them). I went through my home warranty co and called them 5 times for updates (none of which they had because the contractor doesn't call anyone). When I did get a call back I was told that he hates when customers call the warranty co because they only have one phone line and they hold it up by calling him (hmmmm maybe call your damn customers and keep them updated?) also was told my part was ordered but he refused to schedule me because "he doesn' make enough $$ to pay for it up front"- not my problem! Complained about the work that had to be done, etc. came this morning- a week later and removed the compressor (called me when he was ON HIS WAY), and now it's 8 hrs later no phone call no replacement compressor and of course can't get ahold of him. NEVER will I use, or ever recommend to anyone- not even my worst enemy. Only given a 1 star because I can't continue with zero! read more