Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

I gave Jay a call the other afternoon to inquire about an A/C problem I was having & get his…read moreopinion on a high quote another company gave me. He was honest and felt it was high. He was available to come out after the call and take a look at my A/C. He diagnosed the problem & informed me of the necessary repairs. He showed me what needed to be fixed & the parts he would be using for the repair. Jay was able to fix the issue, as well as add some needed Freon. He was straightforward, honest and kind. The cost of the repair was almost 1/3 of the other companies quote. Huge difference in price. I will absolutely use Jay moving forward, as well as refer him to anyone in need of his services. Thanks Jay (Rainbow Heating & Air Conditioning)!

We emailed twice and called twice, and we've gotten no response over three days. We wanted to hire…read morethese guys since they were so highly rated, but if no one ever responds, we have to move on.

I recently purchased an electrical vehicle and wanted to installed a Nema-1450 outlet in my garage…read moreso I can charge the car. I reached out and John was quick to respond and came the next day to exam what needed to get done and provided me with the quote and walked me through the process of getting it permitted. John was honest and fair about the pricing and expectations. The outlet was installed within the next couple of days and got the permit filed for inspection the day we signed the contract to begin work. The installed took about 5-6 hours with power being shut off for 20 minutes. The inspection is something the owner would have to call the city to arrange the date. John provided the number to call. It was simple and quick. Overall, I am very satisfied with the work and communications received throughout the process. I definitely would come back for future electrical work.

Don't work for them they sign u up but you have to fight for your money I put mechanic leins on the…read moreproperty

Where does one start, when working with an amazing HVAC company Victor was the point person to…read morecome over and get us an estimate on the cost of a brand new air-conditioning and a Home that is almost 70 years old. He checked under the house into the vents, took pictures. The team of Goldbaums, started at 7 o'clock and completed around 1 o'clock. This team works so well together. Everything was covered when the work was being The lead person kept on checking to see how my mom was doing with the new air conditioning and all the work. The workmanship is outstanding. The service of this company is outstanding. I cannot say anything wrong about this company. If you want a company that stands by their word this is the company. If you want a company that works together so well this is your company. The best part of it they cleaned up after they left. Thank you team for making this and a very easy process.

LIFE SAVERS!!! Upfront and straightforward. From the moment I first called Goldbaums Air…read moreConditioning & Heating I had the best service. I spoke with Barbara and I let her know my situation that I had two mini split units that needed a deep cleaning ASAP because I noticed mold was inside the units. Barbara confirmed with the technician and was able to set up appointment for same day with a small waiting window from 2pm-4pm! Other companies were giving me long waiting windows on when they might show up. I also love that she was able to give me an upfront price on servicing my two units!! Daniel and Eric were the two technicians that came out to service my units. Daniel was very knowledgeable, helpful, and kind. I explained the situation with the units and he was confident that he would fix the situation. Before he started, he let me know what he was going to do to deep clean the units and remove the mold and gave me another option just in case it didn't work. His confidence put me at ease as I was stressing so much about this mold situation. Daniel and Eric were very professional and we were able to get the job done and had my units looking brand new! They made sure there was no mess left behind and the areas that they serviced were clean. They showed up on time and actually a couple minutes early, which was a great surprise. I appreciate that they wore shoe coverings when working inside my house. I didn't even have to tell them or ask them. They already had the coverings and put them on before they even walked in. Overall, it was a fantastic experience and would definitely recommend to anyone needing service! Thank you for all your help and taking care of this stressful situation!

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

From the very first phone call, I had a great experience with All City Plumbing. I spoke with…read moreJazmine, who was friendly, professional, and took the time to listen as I explained that the floorboards in our main bedroom were wet and we were worried we had a slab leak. She scheduled us for the first available appointment at 8:00 a.m. the very next morning. Our technician, Alexis, arrived on time and was incredibly respectful and professional. He walked through the issue with my brother and father, performed a thorough assessment, and clearly explained exactly what was causing the problem. After a brief conversation with my brother, it was obvious that Alexis and All City Plumbing were the company we wanted to trust with the repair. Alexis was extremely knowledgeable and took the time to explain everything he was doing. He even showed us, using a camera scope, that our pipes were clear and free of tree roots. That gave us tremendous peace of mind and ended up saving us a lot of money by avoiding unnecessary work. The quality of service, honesty, and professionalism were outstanding. On top of that, the work is backed by a one-year warranty, which gives us even more confidence in the repair. We will absolutely be calling All City Plumbing again for any future plumbing needs. Highly recommend!

My 22-year-old air conditioner gave out in the midst of the heat wave and I called for help. Rick…read morecame out and examined my system and as I had suspected let me know I needed a new unit (couldn't add R22 anymore and it was out). New units are expensive but they offer financing and after some googling I went with the lowest standard model and was able to have an install the next day, so just one day of sweltering! Juan and Alan came out and did a professional job installing and when they ran into a problem with my existing blower (located in the base heater) Frank came out and was more than accommodating and even drove for an hour to get a replacement. Very satisfied with this company and my overall experience. Everyone was courteous and pleasant despite the heat and I'm back to enjoying a cool house.

Highly recommend this service company John Martin's best…read morecome to you home with 5 Star service Very personal and professional This team knows what they are doing Mr. Rick from the team is very knowledgeable smart and friendly. For any of your air conditioning and heating needs call them I personally recommend them.

I recently had a HVAC installed by Diamond Air Service, and I couldn't be happier with the…read moreexperience. From start to finish, the entire team was professional, punctual, and respectful of our home. They worked efficiently, and kept everything clean throughout the installation process and their pricing was reasonable and transparent. Thank you, Anthony,Bobby and his crew and Edwin and Ethan. They all went above and beyond to ensure everything was done correctly and answered all of questions along the way.

We are so happy with the new A/C unit we purchased last year. Howie recommended a great unit at a…read moregreat price. The unit is sleek and isn't an eye sore in our backyard. The company is great at communicating and just came out to perform an annual maintenance. The technician was very professional, arrived on time, and explained in detail what he did. I highly recommend Diamond Air Services.

Replaced my elderly aunt's HVAC system with a reasonable cost vs some outrageous quotes we got from…read moreothers who apparently take advantage of the elderly . Quality work and very professional and my aunt is still enjoying her system set we almost a year after.

Since my previous review, one last item which the new thermostat has been installed. We were happy…read moreand thankful for the good will of Sean. However we still disappointed with the AC condenser unit that was replaced with the lower efficiency machine that was cheaper and low quality. Well, promise made is not promise kept. It will made my experience whole if the unit was replaced with what it promised. Updates: After I post this review the owner : Sean, was calling me and my wife multiple times, almost every hour. Asking me to take down this bad review. First he asked me politely then he starts threatening me and my wife by explaining what do we do for living and he will start calling my friends, family and workplace where we work. Not sure what he wants to do by stalking our information and being intrusive to our life. He insists to come back to my house which I refuse to give him permission. He threatens my wife by telling her that he used to be a bad guy, and I don't understand why he starts getting violent and seek revenge against my family. So I decided to file restraining order with Los Angeles County Court to protect my family against his violent nature and behavior, per our lawyers advise.