Just...bad If you use them your pretty much gambling. They have no showed three times. They damn near NEVER answer the phone, and I always have to update them on what the history of my work order requires/has happened if they do on some miracle and by the grace of god answer the phone. Its been over 90 degrees and a little over 2 weeks and have yet to have the issue resolved. Needless to say I am not happy. Avoid at all cost. read more

J's Heating, Air Conditioning did an amazing job. They fixed the issue quickly and efficiently! The technician Jeffrey was amazing and so knowledgeable! He gave me so many tips on how to maintain our AC system and he definitely knew what he was doing! Please hire and consider this outstanding company for your AC/heating needs! read more

BEWARE! Don't use this company!!! Was assigned this company through our home warranty. Scheduling was difficult. No one ever answers the phone and they don't call back in a timely manner. We scheduled for an afternoon. Got a text while I was at the dentist at 9:00am. saying tech was on his way. Spoke with someone in the office and she said they must've had a cancellation so he would be coming earlier. Scrambled to get a family member there. Waited an hour. No show. Received a text saying they would be there at their originally scheduled time. He came out and messed with our working unit, and broke it. He didn't even know which unit was broken until my husband pointed it out. He was in his car for a long time reading on his phone - maybe looking up how to fix an A/C? After putting us in a worse situation he told us we need an electrician and left at 5pm. No A/C now!! They close at 5 so of course no one answered our calls or wanted to hear our concerns. They need to train tech better. They also need better customer service. read more

At first I was skeptical with how my experience was going to turn out after reading the mixed reviews on here . It did take a couple of days for the office to call me to set up an appointment after I put in my request with First American Insurance. I do though understand it's the summer and it hot as heck and they must be really busy! But when they did call the lady was very courteous and was able to set me up within two days of their call. Miguel was the one who serviced my A/C. He took the time to diagnose the problem and what was required to fix it. It did require a second visit to install my parts but this was because parts had to be ordered. Overall my experience with this company was good 9/15/18 A/C still working good read more

My appt was today between 2-6pm. I took off work at 12noon to make sure I didn't miss the technician. I phoned them at 3pm to make sure I was on their schedule. They said yes he'll be there closer to 6p.. At 610pm no show no call. I phoned the company and the vmail came on...hrs 9a-6p. I left a message, no call back it's now 7pm. How INCONSIDERATE. !!!. Do yourself a favor, don't use this company. Customer service ZERO. Unbelivable. I'm soooo upset. read more

I have AHS and they sent this company out. Our unit wasn't blowing out cold air only hot. Even though an appointment was made on the 14th I didn't hear back from anyone until the 19th. Finally someone came out. He went straight to the unit in the garage. Pulled off a metal panel and said the switch was off he than looks around in my garage for a tool to use, when he couldn't find one he just went out to his truck. Came back and said the panels was loose so he tightened it. I told him that wasn't the issue because the unit had been on, it's just blowing out hot air. He than argued with me saying I was wrong. I told him I have two videos of what's happening when it works and when it doesn't. And his response was.... I don't need to see your videos because I'm here. He then walks out to the backyard and looks at the outside unite. Doesn't take anything apart just looks at it and says.... this needs to be sprayed down with a special spray you can find on amazon. I asked him if he could do that part at least as an example. He then says..." no because that a maintenance issue and that's for you to do. NOT. FREAKING. KIDDING. Because nothing was done the first time I needed them to come back out(that's the contract we have with AHS) I called them on the 22nd. They just called me today on the 26th to tell me they lost my appointment.!!!! We finally just called a better rated company that came out and knew exactly what the issue was after opening the outside unit! Can you imagine having three small children with no air unit?!?! I looked at the reviews and I find something very suspicious. The people from AHS get really bad service but others don't? I wonder why that is? read more

I am happy with the service that I received from Heating and Air Conditioning. I placed a claim through First American Home Warranty because my AC was not cooling. I was contacted by Heating and Air Conditioning within 2 days. The informed me, apologetically, that the soonest appointment would be a week away. I accepted the appointment. A few days later they contacted me to push my appointment up a day since they had a cancellation. My time was set for the tech to arrive between 9 and 11am. The morning of my appointment I was notified that the tech was in route to my home. He arrived about 30 minutes later. He was curtious, asked a few questions, found the issue, made the repair, made a couple of suggestions, and was out in less than an hour. read more

Well our air conditioner stopped working so we called First American HW company and they sent J's out to us, the young man that came was very polite and asked some simple questions about what was going on, I told him it just made buzzing sound and the fan was not moving, he went directly to the Capacitor and and replaced it, put some insulation tape on the wires from the motor to the new Capacitor turned it on and now it works again, He asked me when was the last time this had been serviced I told him never and the unit was 19 years old, so now I think I will have them service my Heating and Air Conditioner from now on, I am just waiting for a price that I just requested via email to them. I would recommend this company for sure! read more

I am very satisfied with my experience so far with J's Heating and Air Conditioning. I have gone through First American Home Warranty for a claim for my air conditioning not cooling and the fan in the AC unit was not working. I was originally assigned to a different contractor which did not call me in the 48-hour time frame I was given. I then tried to call them on the third day after I opened a claim and I was hung up on on three separate occasions before I could even speak to anybody. I had to contact FAHW and advise them that it had been impossible to speak with anyone so they went ahead and reassigned J's as my contractor. J's contacted me the very next morning. The lady I spoke to was very polite and set up an appointment for me for the next available date, which was Monday. I had gotten a call the same evening and they had a cancellation in my area and asked if I was available. I had to pull some strings to get out of work early to be able to meet these guys. They happened to get to my place before I did and I called them when I was down the street and they remained calm and professional, considering I was late and the time was getting late as well. Upon looking at my unit, they said it should be an easy fix but they had to run to get the part since they did not have it on them. They left and came back promptly. It was unfortunate that what they left and came back for was not the right size, but they told me they would be back the next day on their own time to fix it. I was not home at the time Moses and Miguel had come by again the next day but they fixed it and gave me a call after they were done and said it was fixed and everything was running fine now. Again, I was very satisfied with their performance and customer service. I highly recommend these guys! Thank you so much!! read more

I like many others were referred to J's through our home warranty. I was told they would contact me in 1-2 days. Three days later I called because I had not heard from them. They told me the soonest appointment was 5 days out, but they wouldn't give me a time or commit. They said they would call with an appointment time and never did. I called and changed vendors, 5 minutes later they called and let me know they would be out next day! Thank you CENTRAL AIR CONDITIONING AND HEATING! I would stay away from J's especially if you are using a home warranty. read more

Victor and Joshua changed thermostat and checked the compressor. Extremely knowledgeable, informative and polite. Thanks so much for you quick response. I l know summertime is overwhelming. read more

I had issues with our ecobee thermostat blowing hot air for heat. I had dealt with this company before and the result was a defective ecobee. I requested Victor because he was so helpful, patient and explained things in detail of what was happening and or not happening. Come to find out the master shaft was not working at all and not forcing the hot air out and the carbon monoxide out of the house. Victor came to replace it and was trying desperately to do so before the holiday but was unsuccessful. As soon as the part was available I was contacted and he came out to replace it. This company is great with communication and customer service. Thank you Nicole read more

My home warranty sent me to this company, first guy came out he showed up two hours late was here for 20 min said he doesn't see a leak so charged system 4 days later a/c goes out again call them back out this time different guy comes out, again no leaks found sir it your thermostat that wasn't set properly. What do you think happened next theee days later a/c goes out again so call home warranty and make them switch companies and guess what guy came out pulled me outside showed me how obvious the leaks was had it welded up and system recharged been three weeks no and no issues. read more

I had J's heating and AC visit my home through our home warranty. I was told our compressor was no longer working. Through my home warranty they told me the part would arrive in 1-2 weeks. Since I have 2 small children and its been very hot lately I called J's and asked them how long it would take them if I paid out of pocket for the compressor to arrive. David did it the very next day and had it working perfectly. Very professional and polite. Would call again for my yearly maintenance. read more

8/6 Update: First, still no call back from the owner. Terrible customer service. Second, I called another AC company to look at the unit. They diagnosed a bad capacitor, had the part with them, installed it and had the unit blowing cold air in 30 minutes. Wow. It seems hard to imagine that such a simple fix was beyond the capabilities of J's Heating. read more

Victor came out, found the issue, and repaired it in short order. Super nice, competent guy. I have had hit or miss experiences with the vendors from First American Home Warranty, but these guys are fantastic! read more

Do not do business with this company!! My home warranty company sent them to evaluate my HVAC for any potential issues. They reported the system needed $580.00 of repairs. I contacted the home warranty company again to have this work done. They sent a different HVAC company that told me there is absolutely nothing wrong with the system. J'S lied! I have a complaint into the home warranty company read more

Fast, friendly and reliable service. Fair pricing. Technician was very knowledgeable and honest.

Superb service, office kept us informed every step of the way through HVAC repairs and then replacement of HVAC through our home warranty. Always came at time indicated with pleasant and very polite techs. They arranged permit, crane and HERS test for new unit. I never even heard a sound when the old unit was removed from the roof and the new one installed. Very pleased overall. read more

I have a home warranty on my AC and appliances and called for a broken AC unit, another company came out and recharged the unit but did not troubleshoot anything, it was 70 degrees the day they came so the AC wasn't needed. The other company assured me the unit was working good. Weather hit 95 again and the unit was still not cooling, I called them back again after waiting another week and the technician had such a attitude telling me it is working fine I asked highway is it 87 degrees in the house. Long story cut short I ordered him off my property and called the home warranty company and they sent Js Heating and Air and Technician VICTOR Victor listened to the history of the problem and started troubleshooting the system, he check the charge and ran diagnostics checked blower motors, washed the coils and before long Victor had the unit purring like a kitten. I would highly recommend this company especially Technician VICTOR Also I would like to commend the office staff, they were very helpful and fun and easy to talk to. I hope the owner of this company knows how GREAT his people really are. read more

J's heating and air came in behind another contractor dispatched by First American Home Warranty that took 1-1/2 months to try and resolve problem. J's heating & air were completely professional and honest & even recommended using another contractor if their timeframe wasn't convenient enough. Within less than a week during the hottest time of the year my a/c was blowing cold again. I only wish J's heating &air was dispatched first as I wouldn't have been without a/c for a month and a half during the hottest part of summer. Hats of to J's. ! read more

I was a little uneasy about the companies that are sent out by my home warranty company as I've had some very bad experiences almost every summer since I purchased my home 6 1/2 years ago. However, J's Heating and Air Conditioning has gone above and beyond to rectify the problem with my A/C. It has taken many trips and quite a bit of trial and error but they have persevered to rectify my problem. I found Miguel, the owner of the company, and Victor to be very friendly, supportive, professional, and knowledgeable. My unit has worked consistently for the past 10 days which is the best and longest time frame that I have had A/C this summer. Thank you, gentlemen, for your expertise and perseverance. Both are greatly appreciated! read more