The formerly decent transbay service has gone way downhill. The buses are frequently late, and when they show, the drivers are almost always surly fellows with a scowl on their faces. They enjoy nothing more than ignoring the person across the street who is frantically waving for them to wait - and taking off. The much-praised wifi service is no longer used by me, because I haven't ridden on one of those nice, big comfy green buses in quite some time. The majority of those buses have been removed from transbay service, and now serve the various schools in Oakland. Those buses are now featuring lots of graffiti, torn and ripped up seats, and broken arm rests and emergency windows. Nice touch. We are back to using some of the older model buses which offer bone-jarring rides, no a/c, windows that do not open, sticky floors - you name it. I think I'm going to have to go back to BART. read more

Update: NextBus is now setup for all their lines. But this won't increase my rating... If anything, I should perhaps drop a star because of the rolling sick-outs and upcoming service reductions. Note to union drivers: if you want the public on your side, rudeness and sick-outs are not a winning combination. Show up to work, keep your buses on schedule, and be nice to us. We are your customers and employers - our fares and our taxes pay your salary and your mortgage!!! read more

I cannot tell you how much I love the AC Transit Transbay Z line bus. It is only $106 (using Translink) for a monthly pass (compare that to taking BART every day - please!) It has a beautiful view going over the Bay Bridge It has Wifi and big comfy seats It leaves at exactly 8:25am from the transbay terminal It only takes me 23 minutes to get to work It picks me up and drops me off right outside the door of my office building Fast, cheap, pretty, quiet, ontime.... what more could I ask for? read more

Thank you AC Transit for buses that have the heat stuck on high on hot days, brakes that don't really work and not giving new drivers any sort of training or info about their routes (hello, we had a driver who didn't know how to get into the carpool lane going onto the bay bridge). The result? A sardine can full of cranky, hot people. It's such fun. You get one star for getting me to and from work everyday without having to succumb to the evil wiles of BART and one star for when I get to ride a coach bus - coach, baby, COACH! Other than that, it's pretty much shitsville. read more

I take NL every day to and from work and it could have been a great alternative to taking Bart or driving (clean-ish seats, less packed than Bart, you can skip traffic a bit via bus lane and it's better for environment than driving) except that they are completely, utterly UNRELIABLE! Their schedule is a joke since the buses are often either late or not coming at all. Getting to work on time has become a real gamble, and the past few days even the evening commute buses seem to come only once an hour, although they are supposed to do so every 15 minutes. I hope AC transit will find a way to start fixing this problem soon. read more

When I became an SF statistic and left the cheaper, more eastern pastures, I was warned my commute would be awful, Pffft! Thanks to the O (and the other transbay buses), my commute is relatively painless. Door-to-door in about 45 minutes at most, unless there's abysmal bridge traffic and with the bus using the carpool lanes, that's rare. It's usually on a pretty well timed schedule. In the morning, I can almost set my watch to their arrivals. My only gripe is the last bus is 10 p.m. (not cool if you're somewhere else in the city in the evening). read more

My mother-in law was injured while boarding the bus, just off Webster in Alameda. She fell while boarding the bus. She suffered a severe gash on her leg. The driver called an ambulance. At the hospital, she required 11 stitches to close the wound. AC Transit refused her claim for the costs of the Emergency Room and the Ambulance. They gave no reason, although they did ask for her statement of the accident, including the name of the driver. AC Transit advised us that the driver had also submitted a statement of the accident. Her statement was submitted. She is Chinese and does not speak or read English, so she could not name the driver. I believe that AC Transit has discriminated against this 72 year old Chinese woman. They know that she cannot afford to sue them and are taking advantage of her situation to brush off her case. BEWARE OF AC TRANSIT! read more

Sometimes I get home via BART, sometimes i use AC Tranist... ACT is better than BART when: - you can get a seat on the super comfy "express" buses - you don't want to wrap yourself in laytex before sitting down or touching anything. ACT sucks because: - it's just as expensive as BART to get me home but takes longer. - People can (and DO) use thier cell phones. - My bus runs every 15 minutes during commute hours ONLY. - I can only buy the 10 ride passes at 2 places. BTW - I'd rather walk than get on an AC tranist local bus: long waits, totally expensive, loud people. Just walk - you'll feel better. read more

So I had to use AC Transit for a few weeks while I had some car "issues". Needless to say, I was not impressed. I understand that California sometimes lacks in the public transit department but wow. Buses were hardly ever on time, even if it was first thing in the morning. I think I only met one "decent" driver and quiet a few RUDE ones. The buses are usually dirty and I always felt like I wanted to take a shower immediately upon departure. AC Transit also has a lot of schedule changes and route changes, which really messes with a person and their commute. read more

Dear AC Transit review board, Why must you punish car poolers who momentarily stop at the very front edge of a bus zone for only 2 seconds with a ludicrous $250 citation? Why must you lurk to hand out tickets? If you know this is happening, then be proactive about preventing it. Put up a damn sign! You're only hurting your customer base who ends up taking the transbay bus home anyway. Well, you've just lost at least one customer. And I be spreading the word. Word. P.S. I hate you more than parasites. read more

This bus does not run often enough. It tends to be late. All the smelly people are on it. I hate it. read more

It really depends on where you live. Sometimes lines are convenient for your location and where you need to go, and other times good luck catching a bus. With constant budget cuts and trying to increase fares to match the necessities, AC Transit is always hit or miss. WiFi on the buses? Can you say, please rob me of my flashy wifi capable device on a public transit service? read more

I can't even hate on good ol' AC. It's gotten me back and forth to school, work and lots of other places for years! And it's true, the bus drivers LOVE leaving people as they run up to the stop. I'm never the one left so I get a good laugh out of it. But my one pet peeve is that, in the past, whenever I was running late for work or school someone had to get off at every single damn stop between my house and my destination. And we'd have to pick up at least one wheelchair passenger. What the hell is up with that??? Also, one time a driver of the bus I was on came up to train tracks and the gates were coming down and instead of stopping like a normal human being they stopped for a second, thought about it, and ran around the gates while the train was coming. But I'm here to tell the story so I guess no harm done. Bastard. Anyhoo, for the most part it's on time, most drivers say hi to me when I get on (or completely ignore me when I'm not in the mood to talk to anyone) and I get to ride free when I happen to luck out and get my mother's boyfriend as a driver. So I'm cool with it. read more

Update for the AC Transit Line 215 abruptly missing service at Kushing Pkwy&Northport Loop at 5:51pm every Fri. Well last Friday, I learnt my lessons from previous unforgettable experiences of missing services.I requested a carpool from my colleague when off-duty. It was about 5:45pm punching badge and leaving company. When the car made its left turn from Kushing Pkwy to Fremont Blvd, I happened to catch sight of one Line 215 just leaving the bus ID 57753 I-880 -Fremont Blvd, with the backdrop of Tesla Motors and Mission Peak. That is the exact BUS we missed every Friday which is supposed to make its detour at the moment. This Friday, it happened just about 2 hrs ago, I reduced my lunch break to 30 mins instead of 40 mins, just to be off-duty 10 mins earlier than usual to check what is really going on with the Line 215, no service all the way from Northwestern Polytechnics to Fremont Bart at all, or it just skipped the detour of Kushing Pkwy&Northport Loop. After swiping my badge around 5:30pm. I started walking towards the bus stop ID 57753, it was around 10min walk from my company. Upon arrival at the bus stop, I dialed 511 and then input 57753, the voice says next 215 is about to arrive in 12 mins, then after waiting for a while, I saw a Line 215 ACTransit bus coming, without any unexpectation, making its way straight through Fremont Blvd, on which it should make its left turn to KushingPkwy, and taking its detour around the Northport Loop. During Mon-Thurs, at least around 10 commuters should be picked up around Loop at 5:50pm. So it is obvious that the driver never take the detour every Friday around 5:50pm. Until this Friday, at least 5 Fridays in a row, the BUS skipped the detour to cause service unavailable. When I got on board, I asked the black female operator if she got any idea that it is supposed to take the detour at the moment. And why several Fridays in a row , no services at Nortport Loop. She seemed at a loss ! Isn't it the part of her responsibility to know the schedule and which bus stop should stop with what distinctively printed on the throwaway ? I said I am gonna file a report to her supervisor, her response is that she doesn't give a damn. Holy sh*t! This AC Line 215's ID is 5126 heading Fremont Bart from Northwestern Polytechnics(departure at 5:32). Well I 've got nothing to say, I don't know if Yelp is an effective way to file a poor service report to ACtransit. Till now I don't think it is a good way , Is there any other way to let the supervisor know that some of their operator don't even know where to stop at certain period of commute hours. coz nothing happens and changes after my review !!! OR MAYBE THE SUPERVISOR DOESN'T GIVE A DAMN AT ALL !!!!!!! read more

AC Transit - This is the exact BUS which skipped the detour at KushingPKWY& Nortport Loop at least 5 Fridays in a row ! That means for over a month ! - Public Transportation Near Me - Oakland, California

The J bus transit is ALWAYS freezing. On EVERY bus there is tape or tissue covering almost all of the side vents. People are consistently rubbing their arms through jackets trying to stay warm. When I see people looking around franticly I know they are freezing and its confirmed when they check their overhead vent only to realize its already closed and then check the side vents only to snatch their hand away. Something has to be done because this is EVERY bus on EVERY trip even on cool days. AC Transit has got to do better. read more

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I had an awful experience with an AC Transit driver on Route 65 in the Berkeley Hills yesterday, November 8, 2017. As soon as the doors opened to let me on, I heard a voice yelling at me: "THE STOP IS BACK THERE!!!" I didn't even know what had just happened to me. I had just stepped on bus and was met with a barrage of abuse from the driver, whose badge number is 42821. I sat down and explained to him that the northbound bus stop at Grizzly Peak Boulevard and Keeler Avenue has very poor visibility and is unsafe for riders because buses typically drive at at least 30 mph around an almost blind curve. Drivers often miss riders waiting at the bus stop sign. There is no bus bench and riders have to wait on a narrow curb a, few inches from fast-moving cars, or on a slope rising up from the curb. Shrubbery and trees obscure the bus stop sign. Riders like me often wait a few feet north of the stop for safety and to make sure bus drivers see them as they round the curve. There's also a retaining wall to sit on there. I was wearing a brightly-colored jacket and waved my hand to flag the driver to stop. This guy was running eight minutes late and was clearly in a hurry. He didn't want to stop for me. That's what got him so wound up. He was exceptionally rude and unprofessional. When I moved up to a seat closer to the front to get the bus number and the driver's name or badge number, he stopped the bus, turned off the engine and said he would not continue until I got off the bus. As I was moving to exit, I turned to the driver and said, "I've had 10 spine surgeries and I'm disabled. You have an attitude problem. That's your problem." The driver should have changed his tone and asked me back on the bus when I told him I was disabled. I am on Social Security Disability because a spinal deformity and the many spine surgeries left me with mobility problems and constant pain. Instead, the driver closed the door and I was forced to walk half a mile in pain. So this genius put himself and AC Transit in legal jeopardy by kicking a disabled man off the bus. Because I had just recently started riding the bus, I haven't yet gotten my RTA disabled transit pass. I paid the full fare. And for that, I got treated like dirt. I have complained to AC Transit. I will update when I hear from them. read more

I reckon I've been taking a bus for the last 30 years. I rode a yellow one to kindergarten. Later a public one to summer school when I was small. One that had the same colors as a Snickers bar for middle school and high school. College had double decker buses. So it's safe to say that I've had quite a bit of experience being a passenger on a bus. Now I have the pleasure of taking AC Transit from home to work and back almost everyday. It's the CB, an express transbay that I pick up right outside my front door. And, it's amazing. The first time someone suggested taking the bus instead of Bart from the East Bay to the City, I laughed until I realized they weren't joking. I just didn't think it was possible. I'd spent years piling into a dirty train to be squashed with others in a tube underground and underwater. At least, that was my thinking after I took the AC for the first time. What's great about taking the bus everyday is you join a community for a small daily fee. The regulars care about each other. If you're running late, we'll hold the bus for you. If you need help with your packages, there's always someone there to help. Fallen asleep? The driver will wake you. Need advice on any topic? Someone's always ready to help. Last year, I lost my wallet on the bus. I knew it very soon after getting off. So I waited for an hour, and flagged down the bus (thinking it was the same one I rode on). The driver informed me that it'd been a different bus. He pulled out his pen and jotted down the number of the bus that was mine; the name and number of the dispatcher; and the time it would likely be pulling into the yard. Well, I called the dispatcher. He told me that he was off in 20 minutes, but he'd make sure that he didn't go home until he determined whether my wallet was on the bus or not. He called back about an hour later and said, "I've checked the lost 'n found and every inch of the bus. You can be assured it's not on there or here." A few days later, I received a letter in my mailbox from a fellow AC transit rider. She had found my wallet and turned it into the police. She got my address because she wanted to make sure that I was contacted. Apparently, she hadn't trusted the police enough to it (rightfully so since they never did!). I'm still not sure who she was, but I got my wallet back. AC Transit does amazing things like this all the time. The drivers are top notch. The routes well planned. And it's altogether a great experience everyday. If you're looking for a way to be a little greener, see if AC transit has a route that works for you. read more

I've been riding the bus for about ten years. These days I ride it over the bridge to work; back in the day I rode it to the city to go clubbing (I was young(er) and (more) foolish), heading back on the NL at the un-gawdly hour of 2 or 3 a.m. It's not always on time, and occasionally a pain in the ass, but for the most part I like the neighborhoodiness of seeing the same drivers and passengers every day, and getting time to read, and not having to deal with crappy commuter traffic. Once a driver told me AC Transit's nickname was Aunt Clara (for the A and the C), as in "Aunt Clara will get you there-a." Hey, works for me, at least it has so far. (Note: I don't ride locally so much, so if those lines totally suck, I really have no idea. As a result I tend to keep to my neck of the woods when I'm without a vehicle.) read more

I don't understand why AC Transit is so bad, because public transit isn't that hard. Think about it. You have a schedule. You have buses. The buses should arrive on schedule, or as close as possible to on schedule. To make matters worse, AC Transit has cut service so much in the last few years that the buses are scheduled to come only sparingly. Add in the cranky drivers and you have a recipe for disaster. The buses are constantly and exceptionally late, or never come at all. The drivers are downright mean. Oh, I almost forgot to mention, the prices are crazy high compared to other public transit when you compare the level of service they provide. Oakland, why can't you be more like Portland????!!!! read more

Now that I live far away from Alameda County I have the rare `pleasure' to ride AC Transit. Unfortunately, I recently had the oppurtunity to become reunited. The prices seem to keep going up with any improvement in service. My transfer became void after the bus I expected to connect to never came. The second bus driver refused to let me on with a 2-minute expired transfer. AC Transit: Easily one of the worst bus systems in the bay area or... well, pretty much any urban area, anywhere, read more

This time, I'll start with the bad parts. I saw that the prices have been mentioned, but there is an additionally puzzling dimension to this for me. See, I always take BART and AC Transit, every week day, twice a day. A regular one-way ticket is $1.75, but with a BART transfer, it's $1.50. That's $3.25 a day, $16.25 a week (assuming five days a week) and $65.00 a month. To put it another way, the luxury of not having to have $1.25 worth of coins and two dollar bills a day would cost me $1.50/week or $5/month (if I buy the pass). Why?? I thought there is generally a discount on bulk purchases? Also... many a time have I had to run for the bus, only to see it drive off through my tears.... I'm a smoker, I'm not a runner. This lady at my stop keeps saying, there's always the next bus... of course, she's right. etc etc. Once, I was putting my makeup on, on the bus, and i looked at the back of my hand, and there was a huge spider on it. That was unexpected. Another time, I sat in some ants, apparently. I have witnessed a couple of very minor accidents where the bus was at fault... But those are isolated incidents, and I won't hold them against AC Transit as a whole.. I was going to give it three stars, but then changed it to four. I can't even imagine how much shit these drivers have to put up with every single day. It's not their fault that there's traffic. Nor is it their fault that occasionally they need to use the restroom. This is kind of hard for me, because waiting for the drivers while they take their break at Fruitvale BART seems like forever and a day, but I usually bring something to do on my long commute anyway. If it's not freezing or pouring rain, I'm fine. Most of all, I am forever grateful to you guys for making it possible for me not to drive to work. I have a distinct feeling that if I had to, I'd be way over the edge by now... read more

If I could give AC Transit zero stars, I would. Rude drivers four times out of five, no shows on the morning route I ride (which is usually packed) at least once a week.....did I mention rude and belligerent drivers?? Guess that's what happen when bus companies accept drivers with licenses out of a Cracker Jack box..... read more

I'm really sick of seeing the bums get on the bus without paying. As far as I'm concerned, if you let one person on without paying, then everybody needs to ride free. There should be an absolute policy of "no pay, no ride." In fact, you should have a sign on the entry way indicating, "No Pay, No Ride." I'm not here to subsidize the bums. If they want to ride for free, they should go down to AC's maintenance yard and wash and clean the buses. That way they can earn a free ride with some kind of a special ticket. "No Pay, No Ride." read more

This review is for the 62 bus line. I catch this to transfer to the NL that picks me up on MacArthur. Recently there's been a detour going on with the 62 not stopping on 23rd International where I always catch this bus. Some nights when waiting for the 62 around 10 pm I see the bus come from E 12th street and they don't turn right towards International and skip the whole stop. I then end up missing the NL headed towards San Francisco. It's not that the whole transit is extremely unreliable it's the bad communication with its riders as well. If there's going to be any issue there needs to be a sign explaining that situation to it's daily riders. Not just wait at the stop and hope that the bus comes on time, I'm already use to that. AC transit has been a disappointment since I was catching the bus at 12 I'm 27 now and they still haven't got there shit together it's crazy read more

Waited for 45mins for the line 54 to fruitvale station and this is not the first time it has happened in this past two weeks. I thought Muni is the worst public transportation, but now I think AC transit is more unreliable! read more

For a major city with a need for public transit, the local AC Transit system has to be the single worst local public transit system in the universe. It is literally a disaster. Note-this review is primarily for the local lines. The transbay bus lines into SF are pretty solid. read more

I guess it is pretty good coming from Sacramento. Not as well run as METRO in my hometown LA, but I do appreciate the hours, short wait times though Richmond, not as many grouchy operators and the coverage. read more

it sucks that this bay area public transportation system is NOT part of the BARTplus ticket system which is what i use since i take bart and muni on a daily basis but no longer live in san francisco (where i could just use the monthly fastpass). ACtransit charges $1.75 for a single fare, and you have to pay extra for a transfer... goodness... despite the cons, i give them an extra star more than muni, because ACtransit seem to have cleaner and newer busses. i'm glad i don't rely on ACtransit cus they're rather infrequent, especially on weekends. i live close enough to the bart station so i walk it instead :) read more

Yes, the bus times often are unreliable and regularly busses don't show up at all. But beyond that I see a safety issue: I can't even remember anymore how many times I had to change busses ON THE HIGHWAY 880 because the bus broke down. And not always was there a team to secure the switch busses. In one week it was the same bus and driver that broke down multiple times. It seems like AC transit uses busses that clearly are not fit for traffic nor transporting passengers safely and the worst part: they don't seem to care. I call that gambling with the safety of many passengers. When I contacted AC transit saying the above and asking to be reimbursed for the commutes on which this happened, this was their response: Ms. P., thank you for your valued comment. Bus 1053 was removed from service to have the necessary repairs completed. Sincerely, D. E. No response to my request of reimbursement, no apology, no mention of concern for the safety of their passengers. I can't say that I'm surprised and that, my friends, is very sad. If I was delusional, I would hope that they use the extra money from upcoming fare increases towards the technical improvement of their bus fleet. But let's be real, their fleet will most likely continue to get the same dedication that I received in that e-mail. read more

I relied on AC Transit for a bit while I went to Mills, and now I'm back in the public transit game ever since a strut broke in my car on the way back from Yosemite (luckily no one was killed or anything...we just had a bumpy 4-hour ride back) and the cost of repair is more than the value of my beloved '96 Legacy. So, I am a firm believer in public transportation as a means to societal, enivronment and spiritual enlightenment and when I lived in SF, I would take MUNI all the time to work partly to avoid wear and tear on my car and to save $, partly for environmental reasons, and partly for the unique social experiences. Nowhere is there a greater and more colorful cross-section of urban society than on public buses---especially MUNI, which attracts both the clean-cut downtown crowd as well as the smelly drunks and everything in between. AC Transit doesn't give me the warm, fuzzy, among-the-people feeling I get when I ride MUNI. For one, it's not so much a cross-section of the populace as a representation of the bottom socio-economic classes. That doesn't make me uncomfortable, per se, but there is a certain air of depression whenever I ride the buses. This dour mood is not helped by drivers such as the one driving the 72 bus I boarded today who got snippy with me for not knowing where to get my transfer. Hm. I also don't understand why there aren't discounts for MUNI, AC Transit and BART for buying in bulk/in advance. Why would I buy a month pass if I need to take the bus 40 times to make it worth the cost? Public transportation, AC Transit in particular, has a long way to go before it becomes a viable option for people who have other options. As I currently don't really have any other options, I will gird my loins and grind my teeth as I ride the bus around the east bay. read more

I've never taken AC Transit, but on a trip with my friends we were in traffic and behind an AC Transit bus. We noticed that on the back of the bus it said "Free Wi-Fi" and then got into the conversation as to whether it was an open connection or not... Thinking that since all the cars are zooming by that it would just be easier to have an open connection one of us got out our computer and sure enough, got a connection. So, if you lack the money to have an iPhone and are behind an AC Transit bus while in traffic you know what to do. read more

One of the public transit lines with service to/from Oakland airport and Alameda/Oakland. From the airport, boarding at 4D area. Cash fare adult $2.10, clipper card is accepted for payment. read more

Meh. They've improved slightly but for the most part they're still "The Douches of Public Transit" because yes, if there were a reality TV show detailing the incompetence of the drivers, customer service staff, Admin, and Execs that would indeed be the title of said program. The challenges of AC Transit are systemic and my hope is we'll all get together Bay Area 60's style and boycott these anal lesions for a week.... But thanx to Anonymous, all of the worthless execs private info, including church affiliations and nonprofessional telephone numbers were published and I've been spreading that info far and wide. Yep, I put it on yelp review. Come at me bro. My friends and I have also being videoing standards and practices both at terminals and on transit routes...tantalizing stuff folks Ya Burnt! Ya Warned! Don't make me put y'all on blast again. For reals. read more

I will not give AC below three stars for the following reasons: 1. You can get to where you need to go, all day for the low cost total of $5.00 (all day adult pass) That means I can ride from Fremont to Richmond and back again for that price. I can ride the bus routes in the cities in between for the same pass. You cannot do that on BART. You cannot ride overnight on major lines on BART because they shut down. But AC has a problem with two major lines, and their approach to fixing it is not timely or practical. The 1 1R NEVER runs on time. The configuration of the route lends to the problem. Too many people using the magnetic paper passes that are distributed free of charge to various agencies including schools slow down boarding. Too many people still using cash(everyday the same people) slow down the process. The 1R is overloaded with people riding a short distance to arrive at the same location as the 1. The 72 line suffers the same, in addition, you have the same bus: 72, 72M, 72R. The all travel the same route and do not differ until the end of the line. I think AC should adopt what other agencies adopted when they introduced the "Rapid" or "Express" lines. During commute hours: Clipper or Senior/Disabled passes only or Pay an additional $1.00 cash for the express service. read more

Tip: Weekends are most unreliable time. On weekdays, the buses run very very timely! Plus: I'm always amazed at how the 18 knows exactly when to pick me up from Berkeley Bowl on my way home! The frequent buses, like this one, are easy to use. Minus: If someone pukes on the bus, it stops for good. I learned this the hard way and my friends and I had to walk from San Pablo to College because of a lady in the back of the bus. Cleanliness: It's aiight. It's a bus for god's sake. Nextbus function: REALLLY hit or miss. But compared to buses in Sacramento, where I'm from, AC Transit is a godsend. 4 stars. read more

I wish I could give negative stars, being that said, I'll proceed. I find AC transit service horrible. Drivers are rude 90% of the time, and some people really stinky XP making the entire bus smelly, the seats are always stained w/ something I'll rather not know about, the handle bars are always sweaty w/ finger prints.... When i'm lucky I'll drive my car (which doesn't make it too far), or else I'll just walk, or bike. But sometimes I do need to take the bus, and I hate it, also cause I have to pay $2, I wouldn't mind it it was at least 50 cents. read more

Driver 43007 is a horrible and incompetent driver. Not only did he miss the O bus stop on Grand st and Santa Clara he had the audacity to say that my stop does not exist but refused to admit he has wrong and say sorry. Also, he's an excessive speeder. AC Transit please educate your drivers. read more

Always late n the 511 checkin times don't work. I called 511 and the operator said the bus didnt have the transponder on? idk and then the drivers always in a hella bad mood n they need to smoke some kind green n put a smile on. I seen drivers get into fights, one driver punched a dude, another one started swinging an umbrella at this homeless guy. Another one crashed the bus into the side of another ac transit bus and broke off the side view mirror. N those bus brakes do not work, they need to get those checked out because somethings wrong with them you can hear the squeak all the time. And then always some bs on the bus with the homeless on the 99 and 1. Then the drivers stop and take breaks anywhere they want like a couple blocks from hayward bart, and the driver pulls over to get a coffee. she just pulled over and left the bus running shes lucky nobody drove off with the bus and mobbed it up to richmond to chop it up. just hella unorganized. read more

GET IT TOGETHER AC TRANSIT. I take the NX and the NX1 every day. They are never on time. Busses don't show up. Then other busses are ridiculously full. Who the hell is running this transit system? Can someone fix this? Please please? read more

Management issues at every level make this one of the worst transit options in the bay. Avoid this service at all costs.