Had a washer waste pump needing replacement. they came on the day I needed and did the job is just…read moreover an hour.

Mike and his son arrived on the time they promised. They solved the broken belt of my washing…read moremachine in record time. Mike charged me pretty much what he quoted when we scheduled the job. He is a man Of few words, but a magician with a toolbox!

Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Hosed by Sears Repair Service twice this week on a clothes dryer repair--arrival time changed…read morethroughout the day only to be cancelled and told to reschedule by an AI Bot. Day 2 mid afternoon rolled around (no Sears update)--came across Cupo Appliance Repair's number on-line. Called to see if I could establish a back-up plan. Immediately was connected to a human being (Joe) who was not only knowledgeable in what likely was the issue with our dryer, but had the parts on hand (OMG, right?), was able to provide an estimate of costs, and said you will have a working dryer by the end of the day (insert the sound of angels singing). We then scheduled service for 4 p.m. Called Joe back to confirm Sears cancelled again and shortly Joe was on his way to our home. Dryer was fixed in no time flat, he even helped us with a cabinet door. Joe is courteous, professional, knowledgeable, had the dryer up and running quickly, offered service at a reasonable price, and I highly recommend contacting him when you are in need of an appliance repair. I did not see all the 5-star reviews until later and I can say I believe they were all well earned and well deserved. Thank you, Joe!

Professional, knowledgeable, Transparent communication…read more Would definitely use again Responds in a timely manner

Vlad was wonderful to deal with. Really nice guy, great communication, very courteous, on time,…read moreneat. He repaired my oven, and was very fair in price and got the job done quickly. Would definitely recommend them!

Excellent service! Able to arrive quickly and get my stove up and running again easily after an…read moreelectrical issue. Highly recommend!

We have been using A 1 Appliance for all our home appliance repairs for many years. He is always on…read moretime and thorough and his service costs are always more than reasonable. Recently, Jack replaced a motherboard on our wall oven and even though the part was expensive, it was a much better option than purchasing a replacement. We are always happy with the services of A 1 Appliance.

I had a new dishwasher that needed to be installed. I sent a contact form which was answered…read moreimmediately and the service was the next business day. They remained in constant contact about their arrival time. It's nice to know there are knowledgeable installers and that the ones from the big box stores do not have to be used.

I called this place because of the reviews. Ilia messaged me right away. I explained what we needed…read moreand Ilia explained everything to me in a way that I understood. I was happy that he was available on the following Saturday. He scheduled at a convenience time for us. Ilia kept us in the loop with his ETA. He diagnosed the freezer and knew exactly what it was. The $80 dollars that we spent for him to come over was put towards the repair and parts. Two days later he came back with the parts and told me it would probably take around 4 hours, and surprisingly he was done in three. Ilia was neat and polite and I highly recommend him to anybody that needs their appliance repaired.

Great job on igniter on our Samsung gas range.....tech was personable, efficient....a little pricey…read morebut they were here the day after I called....took only 20 minutes......I would use them again....

High quality, quick response time, excellent service that he stands behind at a good value. Have…read morefull confidence that your job will be done properly. I had an excellent experience from start to finish. Fully recommend.

TJ's appliance is FANTASTIC!!!! My control panel on my Samsung refrigerator, only 6 years old,…read morecompletely stopped functioning. The fridge and the freezer were both keeping the appropriate temperature, but the control panel was not functioning. I tried holding the lock button for 15 seconds, 30 seconds, it wouldn't do anything. I looked up repairs and everything that came up seemed to be part of a large network. I did call, gave information and was told I'd receive a call back from a technician. I did receive a call, from Angi's List. They said they schedule the techs, asked what was wrong, and then told me the service call would be $453 - which would include the repair. They didn't know what the repair would be however or IF it could in fact be repaired. I felt this was price gouging to the extreme and did not schedule a tech. I Googled again and this time, TJ's Appliance came up. The website showed it would close at 5:00pm on Friday, and it was 4:57pm so I had 3 minutes. I called. Tom answered, walked me through a few things to get it to work, took about 10 minutes of HIS precious time. When it didn't work, he told me I should call Samsung directly and perhaps they could walk me through the process. He told me he doesn't service my area - YET, he opted to help me. We hung up and I made a note to call Samsung on Monday. I then went to the fridge to start dinner prep. I opened the fridge and the control panel was lit up and working perfectly. The sequence Tom gave me apparently took a few minutes to reset. I immediately called him back to thank him. It was after 5 but he did pick up. I thanked him profusely and told him if he ever did work in my area, I'd certainly call him for any and all my appliance issues. He did what most would not. He HELPED me. He took his precious time on a Friday afternoon, at closing time, to HELP ME, and his help WORKED. These are the types of people I like to work with, people who opt to help others because they can, not based on price, or time, just because they know you need help. I'll gladly pay for his services and would encourage anyone who needs appliance repair to call TJ's Appliance. If he helps you out when he's not expecting payment, I'm guessing he'll do a wonderful job when he is paid. God Bless you and yours, Tom. I do hope you do start service my area - I am so truly grateful and I'll be a paying customer for certain. Highly recommended!!!!

I am writing to express my outrage over a recent interaction with your company that was entirely…read moreunacceptable. Last week, I contacted your office to request a price quote for a part. I was informed that the part was not available, yet I was pressured into agreeing to a visit on Tuesday. Despite my explicit indication that I would call back when I was available, your team continued to call me, disregarding my schedule. Today, which is Thursday your driver showed up unannounced and rang my doorbell while I was not home. My son answered the door and was confronted with a threat from the driver, stating that if I did not pay, a lien would be placed on our house. This intimidation tactic is completely unacceptable. I called and spoke with Bernie, who further escalated the situation by threatening legal action. ( "See you in Court and I will put a lien on your house ") Such behavior is not only unprofessional but manipulative. A copy of this has already been sent to my attorney and to Bosch as these people should be removed from their list of recommended service provider, anyone who uses these people be very prepared to deal with this type of nonsence .

Rude and unprofessional. I can't believe this is a Bosch recommended company. After explaining…read moremy issue over the phone I was basically told it's nothing and was laughed at. If I'm telling you my dishwasher is suddenly making a ton of noise that it never has before after only a year and a half then something is wrong. It's not just the motor sensing dirty dishes. I'm not sure if the guy doesn't really understand this brand of dishwasher or if he's just lazy. Either way I'm almost glad this happened. I wouldn't want him in my house.

My 7 year old washer started vibrating and it was so bad I am sure my downstairs neighbor thought…read moreher ceiling would fall every time I did a load of wash. Following recommendations I got on a local Facebook page, I contacted Victor Terevinte of Fix It Appliance Repairs through his online website (www.fixitappliancesnj.com) and booked an appointment to assess the problem. Victor arrived on time, diagnosed the problem (worn out shock absorbers), ordered the parts and came back a week later and made the repair. He is very knowledgeable and didn't mind having me watch him work. (I was interested in seeing what the inside of a washing machine looks like and he took the time to show me around!) His bill was very reasonable and I was able to avoid buying a new machine! I won't hesitate to call Victor again if the need arises!

Victor was very professional and knowledgeable. The parts for the repair were quite expensive and…read morehe gave me his honest opinion about the situation. It is so hard to trust people today but he is one standup guy that you can absolutely trust.

Extremely helpful, supportive and responsive. Fair priced and guarantees repair for 1 year.read more

Excellent Job! So professional and honest! I will call no one else for appliance repair. My…read morerefrigerator went on a Friday a.m.- was here by the afternoon, accessed what was needed and ordered the part - was back Monday for a quick and efficient repair.