Brian was on vacation, so Mike scheduled my appointment with Dennis, who was kind, courteous,…read moreknowledgeable, honest and professional. He fixed my stove while explaining what he was doing. Always a class act Brian Britman, thanks again!

Brian came to my rescue when my refrigerator freezer fan starting making loud noises. He was…read moreprofessional and on time to assess the problem, which happened to be the morning of my Mom's funeral. He was able to obtain the fan for my 2007 LG refrigerator and replace it within a week, of which I was very grateful for. Given the fact that we are in an pandemic with the Coronavirus, Brian came prepared wearing his mask and gloves, as did I. He is my superhero and I would certainly recommend him to anyone needing appliance repair.

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

What a great service!!!! My air conditioner would not turn on and I called this company. I have…read moreused them before. I explained the problem and the technician was able to guide me into solving the problem myself. No muss, no fuss. They are the best!!!!

There's a great deal of expertise in this Staten Island vacuum shop - prices excellent & staff…read moreknowledgeable!

Sal and Vinny are the best. I took in my Dyson vac last year as the attachment hose was clogged…read more After they showed me how dirty the filters were I decided on a complete overhaul. It came back to me like new. Last week I dropped off my daughter's Dyson and picked it up today and it's also like brand new. She had picked up some feta cheese by mistake and the smell was disgusting, but when I picked it up the smell was gone. Sal and Vinny know how to keep customers happy. They are a credit to this island.

Jayson is knowledgeable and very honest when estimating and doing repairs…read more He responds quickly and is quite effective diagnosing appliance problems

Jason is great-fair, honest and reliable. He is easy to schedule with and won't make you do any…read moreunnecessary repairs.

I hired Vita Appliance to inspect and repair my washer and dryer. I was charged $500 plus…read morematerials, supposedly for cleaning lint and fixing a dryer door latch that stopped the machine from running. At that price, I told Olzhas I might as well buy a brand-new washer and dryer. He convinced me not to by promising a 1 year warranty on the repair. Since I was already spending heavily on renovations at the time, I trusted him and went ahead with the repair. Once he received the deposit, communication became a nightmare. He barely responded to texts or calls, and I had to chase him repeatedly just to get updates. Seven months later, the dryer broke again, same issue. When I contacted him, he claimed it was a different part of the door latch and therefore not covered under the warranty. To make matters worse, he wanted to charge me another $400 for the repair. I again had to chase him just to even come take a look. At that point, I gave up and bought a brand-new washer and dryer. I ended up wasting hundreds of dollars on repairs I shouldn't have needed, when I could've replaced the machines months earlier and saved myself the stress. After all this, he still had the nerve to ask me to leave a 5 star review. I don't recommend Vita Appliance. Poor communication, questionable warranty practices, and a complete waste of money. Save yourself the headache and go elsewhere.

The absolute WORST customer service, and almost totally non responsive. Took literally days and…read moremultiple outreach attempts to respond to messages, and no showed multiple times, leaving us hanging for over a week for what would have been a straightforward fix.

After over a year and $300 later my oven still doesn't work. Think I've been more than fair with…read moreBen. Heard about his back problems and Illness but literally at 16 months now. Last time he came was right before Labor Day and gonna get back to me and nothing. You cant keep telling me you will followup and then nothing and I have to be proactive and we still don't get anywhere. Take your business somewhere else because it's definitely not this business

Ben has been fixing my appliances a few years now. He is dependable, reliable, trustworthy and…read morereturns calls promptly. Value is great for the services he provides.

Incredibly and inexplicably rude. I was calling around for an appliance part. The first place I…read morecalled, Pemco, asked for the model number. I called him back in a few minutes after locating the information and was told that he would text me and I would text him back with the model number. Why, I don't know. At any rate, he never texted me so I went down the list to A to Z. I called this number and, low and behold, it was the same guy, berating me for calling him again, although there was no indication that these were branches of a single business. I explained to him the reason for my confusion and offered to give him the model number now. His reply: I DON'T KNOW WHAT YOU ARE TALKING ABOUT! then he hung up on me. Maybe he was having a bad day, but from the comments I've read he apparently has bad days mixed in with the good. So, you may take your chances but as for me, I'm not going to call him ever again hoping for the positive experience that some report. It's not a gamble I'm willing to take.

I ordered a part for my washer, on 9-15-23 the control panel was delivered however when I received…read morethe part it was broke, a big chunk of plastic broken which was a hole in the plastic. I have sent numerous emails with no response. I would not recommend doing business with this company, so I guess I'm out the money that I paid for the part, apparently they don't guarantee or refund your money, order at your own risk. Charlotte

I had the best experience , I appreciate your consideration and service…read more Thanks to the company for all your support.

Joseph and team were amazing ! Thank you for your help and how efficient everything was !read more