Punctual. Responsive and easy to reach out. Showed up on…read moretime and did the job. No extra work recommendations if not needed. Nice person to work with , humble and polite

Service requested for a washing machine. The response time and turnaround were quick and punctual…read moreon the appointment. The diagnosis was free and accurate (this is the main reason for 4 stars). However, the issue is that the quoted replacement part was extremely high, and the quoted labor cost for replacement covered about one hour of work. I guess that the "free" diagnosis won't be free after all if I followed up and agreed to proceed. Speaking of time, the replacement part is no longer available new anywhere, and if I had bought a correct replacement, it would take less than 10 minutes to replace it. The alternative repair was done by me/DIY by following a YouTube video, and no parts were required.

Repair was completed quickly after the required part was sourced by Mr Flipper…read more The service provided by Mr Flipper was successful and professional!

From the owner: Don’t throw away your appliances — let’s save them! $30 OFF…read morefor new customers We specialize in professional repair and installation of a wide range of household appliances, including: washing machines, dryers, gas stoves and ovens, dishwashers, refrigerators, range hoods, and microwaves. Our team also provides safe removal of old appliances and expert installation of new ones. Service call & diagnostic fee: $99 This fee will be waived if you proceed with the repair. Reliable. Honest. Fast.

Working in conjunction with CPS warranty services. I had a Samsung Refrigerator Icemaker that was…read morenot making ice. Technician came 03/27/19. Work was finally done on 5/8-9/19. Was told everything was fixed and new parts were installed to correct a faulty and poorly engineered ice maker. Everything works fine for a few weeks. The issue happens again. After a few back and forths between warranty company and DAS. I'm told that since my extended warranty had expired in June I am not under coverage for the work performed. Which I waited almost 2 months to have completed. This is absolutely ridiculous. I am an electrician and if a homeowner had called me about work that I had done that was not working correctly I would be there ASAP to address it. A 30 day window for parts and labor on a piece of equipment is completely unacceptable. Will not even send out a technician to even diagnose the problem. I have tried calling DAS and I am waiting forever to reach a supervisor. I understand home service work is not easy. But you should stand by your work and your workers. Worrying about money for work that wasn't even completed properly the first time is a horrible attitude. I am willing to adjust my rating as long as I am reached out to about this. A 2800 dollar refrigerator and an EXTENDED WARRANTY should at least get a diagnosis or figure out the problem. Their work should be GUARANTEED! I would completely understand if it was a totally separate issue. As of now, I cannot call them DEPENDABLE by any means. CPS is a totally different issue. WHY EVEN HAVE WARRANTIES! Edit: updating to 3 stars as of now. Received a phone call directly from Steve who could not be more of a professional. He will be directly looking into this issue and helping with what he can. I absolutely appreciate the fact he reached out directly to me to resolve this matter. CPS on the other hand, you should stay away from their warranty services. After hearing about their business practices and how little they helped me, I will no longer use them if offered. As for my fridge. Samsung is another culprit in this. They have been installing and providing defective and faulty ice makers in their refrigerators for at least 5 years now. They are currently in a class action lawsuit because of this. They will be hearing from me as well.

NOT DEPENDABLE, by any stretch of the imagination. Terrible customer service and poor…read morecommunication. We were given a runaround for over two months on a part for our refrigerator, never getting calls back or updates. I confirmed a service call via text , the service man called my phone supposedly four minutes from my home, did not leave a message. Did not pick up his phone when I tried to call right back. Told by the office that he would not be coming to do my service call that I waited all day for. 0 stars!

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

Super happy. He came over right away, fixed my dryer quickly and perfectly - giving me some tips…read moreabout care for both the washer and dryer to keep them operating efficiently and long-term. Marty is both competent and friendly, and charged very little for the work. He will absolutely be my go-to guy for any future appliance repair.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

After over a year and $300 later my oven still doesn't work. Think I've been more than fair with…read moreBen. Heard about his back problems and Illness but literally at 16 months now. Last time he came was right before Labor Day and gonna get back to me and nothing. You cant keep telling me you will followup and then nothing and I have to be proactive and we still don't get anywhere. Take your business somewhere else because it's definitely not this business

Ben has been fixing my appliances a few years now. He is dependable, reliable, trustworthy and…read morereturns calls promptly. Value is great for the services he provides.

Prompt, Courteous and Professional service in repairing my GE washer- Thank You very muchread more

Very courteous and knowledgeable repairman job well done. I am very impressed and happy with the…read morejob that was performed and completed. Will recommend this repair company for my friends and family.