Great customer service mechanics were great and fast. Waited while they repaired my brakes.read more

Can not say enough about this shop. I have had constant problems going back and forth losing my…read moretruck for weeks with Carmax Henderson. I was told Auto Xperts also works with their Carmax Max Care Warranty. Auto Xperts was quick to get me an appointment, let me drop off the vehicle the night before, and even diagnosed the problem that day. Less than 24 hours later the work was done, warranty settled and had my vehicle back. I will always return to this shop when I have issue in the future!

On time! He replaced all brakes rotors and pads,…read moreprofessional and fast! Great Service!

Edgar must have been going through something personal when he came to help me. That's all I can…read morethink of to try to empathize and understand why he would treat me and my fiancee the way he did. I will do my best to be impartial and lay out the facts, but I'll be honest when I say that it does anger me to remember that I put my fiancee through this experience back in August. To begin, his communication is not clear in the slightest. I had to keep asking questions to gain clarity, and it seemed like I annoyed him by asking questions. He would often respond with one word responses or include ellipsis (...). When we met for the diagnosis, I shook his hand and gave a big smile. I asked if I could get him a drink or help him with anything as it was a hot August day. He hardly made eye contact with me and didn't smile. He figured out the issue with my car and I paid him $80 cash for the diagnosis (a reasonable/average price). Though he wasn't the kindest to me, I was already in for the diagnosis fee which he said goes towards labor, so I decided to move forward with labor. We spoke on the phone for a little when I asked him what his availability is for the labor, and how much it might cost. He said verbatim, "I don't know like $400?" and struggled to give me a day for availability, so I offered to give him a moment to think about it and text me when he figures it out. In text on Yelp I asked him what his hourly labor rate is to which he replied $120/hr. The day he is available I am working, but he says that's fine and that he can work on it while I'm at work. He shows up to do the work and he seems to be in a worse mood than the first time. I ask if I can get him anything before I leave for work, but he says no with his back turned towards me. I introduce him to my fiancee so she can assist him with anything he might need. While I'm at work, she's texting me that he's making her feel uncomfortable, so I tell her he might be having a bad day and ask her to bring him a cold drink. She does. He asks to use the bathroom so she takes him to our apartment's community restroom. He comments on the quality of the apartments and that they must be expensive. Uh oh. Time for payment. I'm at work so I'm not able to respond very quickly, but I ask him how much I owe him, to which he says $400. At $120/hr, the math didn't add up. He demands $400 and says he said that's how much it was on the phone. Will someone please explain in what world I ask for his hourly rate if it was clear to me that it was going to be a flat $400? We spoke on the phone a little to which he starts yelling and cussing at me while I'm just trying to gain some clarity on this obvious misunderstanding. My fiancee is texting me that she is extremely uncomfortable being around him, so to avoid any further issues or discomfort, I tell him I will pay what he is demanding. I tell him I will send him $320 to which he starts raging at me again. When he calms down a little I explained that he originally told me on Yelp that the diagnostic fee will go towards the labor. He reluctantly accepts after checking our Yelp conversation. I send my fiancee down one last time with the money in cash (to be nice because I know he's not claiming any of this on his taxes). I apologize for the misunderstanding, even though I still think the misunderstanding was his fault within his poor communication and customer service. He says "lose my number" after he still got what he demanded for. Screenshots attached. I am giving him 2 stars because the work he did was great. The part he installed has held up and is still working great to this day. Thank you for your service. If you were going through something personal then, I hope things have turned around for the better. All love!

Great shop! They have a great team at Eurotek Tuning. They handle regular maintenance and…read moreperformance tuning! I will definitely go back and I highly recommend them to anyone looking for regular service or performance tuning for your European vehicles.

This is a well run shop. I have been taking my Volvo V70-R there for nearly two years and have…read morealways gotten good service. I feel like I can trust them with my car and will continue to use them going forward.

I went here when my engine light came on due to a leaky gas tank. They ordered the parts for next…read moreday service with a $125 deposit that went towards the total cost. Very quick & the light hasn't returned!! I would definitely recommend them!

We needed to drive back to LA from Vegas. My car was jerking badly. These guys Angel and Mike…read moreimmediately looked at it and fixed a loose bolt within 20mins. It could have been a real problem if we had driven back without checking. Great service! Highly recommended.

I have been taking my cars to passion for about 3 years now. It is important to me that I can have…read moreconfidence in what a mechanic says.. So many auto mechanics will lie to try and make more money because of deception. I don't know about you, but If a place lies to me, I'm gone. I would recommend Passion. They have always been straight with me. There have been times when they have gone overboard to help. Good people there who care about people and doing a quality job. They back up their work with a warranty and they honor it. I hope you will give them a chance for your business.

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

I had an electrical issue that was above my skill level to repair. Ardi provided a detailed…read moreanalysis while explaining the faults of the vehicle. They also provided pictures and videos of all the issues. I am very happy and satisfied with the quality of service, the professionalism, and the transparency they provide to their customers. Ardi and his staff were very courteous and professional. I am active duty Army and MVR provided a military discount. I absolutely recommend MVR to family and friends. I will definitely return for other work that was recommended.

Requested a break Fluid Flush. Told me they can't do it…read more Sold me on 1hr diagnostics ($200) & then another hour ($400 Total) Said I needed new breaks & new rotors and breaks ($1700) and a new master cylinder ($3500) ********************* Took it to Toyota Dealership: they said master cylinder is fine, and they resurfaced my rotors + new break pads 725$. Also covered a $70 Uber ride Home. Also left a door ding in the door, as I will have to replace the strip protecting the paint there. Cancel my appointment on the 22nd.

I'm so pleased that I have found Thomas. A very skilled mechanic and very honest. Excellent work at…read morea very reasonable price. Thomas did a professional job installing my new brake pads on my car. He's very prompt and works efficiently. I will be definitely using Thomas again for future work on my car and I highly recommend him !

Great service! Was there the very next day after I called. We needed gas siphoned out of a non…read morerunning car. Eddy, the tech, did a great job while explaining everything along the way. Would definitely recommend! Thank you!

Thank you Mike, Nikki and the gang. Appreciate their…read morecustomer service, attention to detail, clear communication and transparency. So glad to get their second opinion. Turns out no need to spend double to repair steering and suspension. Saved time money. Grateful for their honesty and patience.

They are very competent and know how to handle European cars here. Good communication and quick…read moreturnaround to replace an ignition switch.

Great business I brought my BMW it was rear ended very bad and when they got there hands on it I…read morecouldn't believe the end result it looked like it was never in a collision amazing work great people

My experience with Diamond was traumatic. I took a recommendation, read the good reviews and got…read moresucked in. A simple bumper repair was a whole lot of drama. I posted a detailed review once my car was fixed properly, but was pressured to remove it. Caveat emptor 5000.