Very expensive and they don't stand by their work nor communicate with their customers. We signed an installation contract in October, 2022, for a generator that was sitting in our parking lot. It took them two years to install it, ghosting several times for weeks and months. It failed its first trial with Hurricane Milton in October, 2024, two weeks after they gave it the all-clear. I don't mind spending extra supporting a local business but Accurate Power & Tech proved itself a public nuisance business and I could never recommend them for your home or business generators or electric. read more

Got a brand new $41,000 Kohler Generator system from APT. Had previously stated $15K but that was an error. Commercial grade (for 6,000+sq ft home). Removal of existing set and replace with new one. APT came out and looked at what I had. Signed contract. Over a year later, due to supply chain issues, it arrives. Completed install, just needed Kohler to inspect. I paid the final half of the money owed (I had paid the first half to get the order in). Kohler says the installation is inadequate because there is no pad (only gravel underneath and that the shed it is housed in needs more ventilation. This was 8 April. I emailed and called, giving APT the general idea of what needed to be done. Kept contacting APT as to when they could fix the deficiencies. Kept saying we're waiting on the report. Then in May said they received the report and it was 100+ pages, so it needed to be read over. Kept asking for updates via email and they phone. Finally got an answer on July 9th: "I do not have any time to get over there for the duct work that needs to be done. At this point we will sub it out to another company to get the items installed for the proper venting. If this is ok with you? As far as the slab, I can only think of us pouring cement over the existing gravel to bond it together for a base. We have no real way to lift the generator up that high to get a preformed slab underneath it. I can set this up in the next week or so if you would like?" POC for APT is Chris Etheridge By this time, three months later, I had already contacted another company that actually seemed to know what they were doing. They stated that the installation is sub par and that they will work with me to get it up to standard. Right away, I could tell the new company was much more competent. So, I will no longer be dealing with APT. I have filed a BBB complaint against APT. Hopefully, it will go somewhere. read more

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It's a long story. After my initial review, I contacted another company to install my propane tank so I could have a functioning generator. Accurate Technology contacted me after I had contracted with another company to say they now had someone to install my tank. I told them it was too late as I'd found someone else to do it. I asked for and received a refund of the amount of the tank installation. Accurate technology services my generator and has been prompt with the service. read more

This company does not have ethics. I paid $9K in april of 2024 as a downpayment for my whole house generator, the balance was to be paid upon completion of the job. THE GENERATOR THEY FINALLY DELIVERED in OCTOBER DOES NOT WORK AND THEY ARE NOT REPLACING IT!!! They say it's out of their hands. AND THEY ARE DEMANDING THE OTHER $9000! Today, I just got a notice they have placed a lein on my property. Not only do I have no back-up power, I am out $9000 and I have a thousand pounds of steel that need to be removed before I can get a working generator installed and now I have to deal with a lawsuit??!!?? This is not a company I will be working with again. read more

They price gouge and aren't honest about things. You email or chat with them - the attitude is to bad! NEVER will use them again-

I wish Yelp had a zero star option for rating this company. This company not only doesn't return calls from customers, they also don't call people back when they are trying to buy something. That just doesn't make sense, so it's probably best to find a company who wants & appreciates your business. read more

Last review. The plumbers came by, ran the gas line, and connected to my gas meter. A rep came by to show me how to operate the system. He gave me some good tips and made sure I understood everything. They made sure the area was clean when they left. Definitely a great outfit. read more

Do Not use this company. They are horrible. I had a salesman sell me the wrong size generator for my house telling my it would do the job i needed it to do for hurricanes and it was the wrong size. I called them back and they said you signed the contract and it is your fault. I said you sold it to me saying it would do the job. Now i am stuck and they want even talk to me to solve the problem. THEY SHOULD BE OUT OF BUSINESS. STAY AWAY FROM THIS COMPANY OR YOU WILL REGRET IT. read more

This company waited until after our final inspection to install an illegal part for our pool pump. Paul Schumacher is dishonest and doesn't deserve respect for how he does widows wrong. He knew it was an illegal part and chose to screw us over. read more

I wouldn't hire this company to install a toaster. I bought a whole-home Kohler generator from them to the tune of $5300 and paid them to install it and set up the electrical for a total of $9600. The generator tested and worked fine until June, and then started acting up. Wouldn't turn off after it tested or ran. Kept calling Accurate and they sent out three different techs five different times and I got about that many different stories but not a generator that worked. Finally gave up in mid-September and called Kohler directly. I'll update this if my experience with Accurate improves or if Kohler gets me to a different company that I can recommend. Until then, I would advise everyone not to hire Accurate for home generator needs. read more

Awesome, everything was smooth. Definitely use this company! A year later and still going strong! I check the oil, battery and the unit over every month. I also signed up for their yearly service to match the warranty of the unit. I also clean the generator cabinet 6 months after APT does on their maintenance contract. I found the air filter cracked after month 7 so keep at least one kit available at home. Can be purchased on Amazon for $75 or so. Gives you one complete oil change, oil filter, 2 spark plugs and air filter. Purchase this at least a month before hurricane season starts. I had to purchase oncue plus as mine did not come with the unit like the new ones do now. I also purchased a TPlink outdoor wireless AP to hook the generator to the internet for $40 on Amazon. Using this, I am able to select to do quarterly loaded exercise to really put it through its paces without having to shut the power down to the house (don't like resetting clocks every time). Oncue gives you the ability to monitor generator from anywhere, I would recommend to get this and set it up. If you need help with network connections email me at silverfun at gmail dot com. I would definitely use Accurate Power and Technology again and Kolher generators. read more

I DO NOT RECOMMEND THIS COMPANY FOR GENERATOR PURCHASE, INSTALL, OR SERVICE. I purchased a 20 KW Kohler Whole House generator from this company. The final turn key price was $13,402.08 + tax. I also purchased a 1 year maint. agreement. The install was very problematic. (missed target dates, missed show up dates, and the job took longer than what was promised by the salesman). After the job was complete, I complained, and they apologized and gave me a second year of maint., free. The first time I witnessed my generator "exercise" it did not shut off properly. They said it was "hunting". They sent a tech. out and he fixed the problem. My generator ran and exercised properly for a year, at which time they performed the second service on my generator. The first time it exercised, after the service, it started "hunting", again. I sent an Email to the owner, Sonny Dukes, and his response was that they could send out a tech to fix it, but I would have to pay $202.50 for a service call. I complained that I should not have to pay to fix a problem that his tech. caused, but he would not budge. I called Kohler and complained. One day a tech from Accurate Power showed up and "worked" on the generator. He said Kohler was paying for the service call. The next time it exercised it was still "hunting". I tried calling the tech., and he would not return my calls. I called Kohler, again, and after several calls, they finally sent Ferran Services & Contracting out. They worked on my generator, and said they felt like they had the problem solved. They even came back the next week to witness the exercise to make sure it was working properly. I plan to sign a maint agreement with Ferran. I will not let Accurate Power work on my generator again. They can stick the second year of maint. Gerald Patterson read more