Eric and ACE have worked on five of our cars AND our boat. And not just one time. We've gone back to them for several of their services: interior detail, exterior detail, invisible bra, car repair (2 of our cars) and window tinting. Their work has been beyond flawless. We started as a groupon customer as many others have noted. We've taken our vehicles to both their Aloha and Beaverton locations. We are very picky customers. Are they perfect? No. If they make a mistake do they make it right? Absolutely! We started going there in 2009 and I'm heading there today to take a fender bender to them. Why? BECAUSE I TRUST THEM to do it right and for less than I'll pay elsewhere. We've been SO satisfied with Eric and his staff that I can't understand all the negative reviews. read more

This is my second time using ACE and their service and quality have been excellent both times. The people who work here are friendly, knowledgeable and easy to talk with. I will recommend ACE to anyone in need of truck/car body work. Their price was fair and they were fast in getting my small pickup repaired. Nice people working there and they took care of my claim quickly. I really like writing this review because they are excellent. read more

I was one of the living social coupon holders. Upon reading reviews on yelp, I was extremely wary of taking our car here, and I should have listened to my gut. We went through the night before and removed all valuables and dropped the car off early in the morning. Upon opening the car, the seats that were in need of a deep cleaning did look better, as did the carpets. As we got into the car, that's when we noticed the damage. Our AC vent can no longer direct air flow. My husband thinks he can take it back out and repair it. Hopefully he can. We also found an ice scraper in the back that did not belong to us. And the most distressing for me, was the damage to the marquee in the center of the steering wheel. The blue that surrounds the iconic Subaru stars has been scrubbed to the point where the metal is exposed. I have no way of knowing if this was due to inappropriate cleansers, or cleaning technique but it looks trashy, and beat up. Its a silly thing to be upset over, but when I take my vehicle to a BODY SHOP for a detailed cleaning, the details is what I expect to be taken care of. This felt like an easily avoidable mistake that as a professional shop, they should have known better. I can't imagine that someone would take their luxury car in, only to drive away with damage to the details. read more

Ace Car Reconditioning - Damage done to the marquee in the center of the steering wheel. The blue inlay has been rubbed completely off. - Auto Detailing Near Me - Beaverton, Oregon

This is for the beaverton location: Picked up a Groupon deal they offered for tinting 4 windows for $135.00. It was a good deal, except they didn't really help the customer in deciding which tint to go with. (I'm not an expert at window tinting). I wasn't offered to look at the selection of tints until I asked to see them, and then I went with a tint that I thought would be dark, but it really wasn't. It wouldve been nice if they had samples on glass windows so you can see what to expect. Overall, they did a great job on the tint job, but I wasn't too impressed with their customer service. I only recommend this place if the tint job is under $150.00, like a Groupon deal or something. UPDATE: I went back to complain about the bumps they left in the tint job, and they didn't even return my call to arrange fixing it. I will now file a complain with my credit card issuer. read more

To follow up to my previous one star review, I filed a complaint with the BBB, and to no surprise whatsoever, Ace Car Reconditioning has ignored their attempts at trying to reach them to resolve the damage they did to my car. Ace Car Reconditioning is a legitimate scam - how their doors are still open is beyond me! read more

Brought my brand new honda in the o get windows tinted, did a good job on the windows, to bad they broke some of the door panels and now will not return any calls. I will be calling BBB for sure. read more

Ace Car Reconditioning - the location of tge panel they broke then hid. - Auto Detailing Near Me - Beaverton, Oregon

Came here with a Groupon deal and was very disappointed. I bought the coupon for the interior/exterior detail, but mainly to get the seats shampooed. When I got the car back, stains were still there, the windshield had streaks all over it, and they charged me extra for dog hair, yet failed to do a decent vacuum job. The crew here is unorganized and not professional. When I came back to pick up the car, there was several people waiting and the guy kept running in and out of the office. He never acknowledged me, no "I'll be right with you." After 15 minutes, it was my turn. I paid my extra fees and waited for the keys. He returned with the keys but no car. They parked my car somewhere else around the block since the parking lot is tiny. He told me where the car was located, then he asked me if I'd like him to get it. Thanks for the awesome service, guy. I like to give other local businesses a try, but after this experience, I am hesitant. I've been to Washman for an interior/exterior detail and they did an awesome job especially with shampooing the seats. read more

This review is for the Tigard body shop. I got a great deal here, and some great service. A wild pole sneaked up behind me in Mt Tabor and busted my taillight and gave my rear a big scratch. I know, tragic. It's wild pole season, and my backup sensor didn't beep quick enough for the swiftness of this thing. It happened all at once and left an ugly dent in my otherwise beautiful Volvo backside. I shopped around like crazy to find a body shop on my side of town (Tabor area portland) who would take care of it. They all took a look. Tapped some things. Looked REAL professional while doing so. Here were my quotes in order of outlandishness: $2700, $1700, and $1100. A tickle reminded me of Ace Cars and I hopped over to their site to see if they could PDR the dent out, buff out the scratches, all that. When you look at their site, their before/afters blow you away. I brought her in, Eric took a look. Tapped some things. Looked professional while doing so. Looked up the costs of replacement parts, hourly rates. Collected it all on one sheet for me and went over it like a grade school math teacher. (The cool kind.) For the same work the Eastsiders quoted me for, he quoted somewhere in the $950 range, which was replacing the entire quarter panel and paint matching it, brake lamp replacement, body paint matching, and hourly rate. I was kinda shocked at how relatively cheap it was, especially hearing and seeing their quality (not on yelp, but on citysearch and google), and getting so many outlandish quotes from unproven, unreviewed parties. Gave me the quote and after I asked to spec it for PDR and a buff job, and some touch up paint, he said, "Ah, just so you know, it's not gonna be 100% but we'll do our best." Fast forward to the next day. He drove me to the max station a few miles away. I returned the next day. Car looked great. GREAT! I got mostly exactly what I wanted, at a ridiculously good price. They buffed out the scratches. Replaced the brake light. Replaced and paint matched a broken panel. Made it look like normal wear-and-tear. He was right, it wasn't 100%, but it is now perfectly normal looking -- you can't tell what happened unless you knew where to look. This keeps up its trade in value, and I didn't have to get robbed $2700 to do it. Final bill: Approx $180 for parts + approx $350 for service and paint. I am totally going to bring my Mercedes over for a detailing after this. THANKS ERIC & CREW! read more

This happened at their Tigard shop. My girlfriend had her car repaired here and Eric Palacios runs one of the worst repair shops around. I cannot believe how crappy his customer service is. He basically made my girlfriend be the middle man to communicate with her insurance and report back to him. He claims he tried to get ahold of them but insurance agent showed us he only communicated with them 2 times out of the almost 3 MONTH repair wait. Even the agent stated this repair shop is full of BS! What should of taken less than a month to repair took almost 3 months. I knew the owner of this shop before this so called business owner took over and I'm so disappointed with his lack of communication. DO NOT GO HERE TO GET YOUR CAR REPAIRED!!!! read more

So came here by luck! Another company was giving me shitty service and im glad they did. I was looking for window tinting for a xmass gift, I called these guys from start to finish very helpful! I Was not sure at first from some of the reviews on here, but these guys were very nice and did great!!. First off they answered the phone which is one thing the last place didnt then was quick to get scheduled and quoted. i dropped the car off at 830am was done about 1. i was at work scheduled till 6 the guy was willing to wait for me since they close at 530 which i thought was very nice i landed up being able to get it earlier so it worked out.and the windows came out great! will definitely come back! read more

I am getting ready to sell my car and Ace did a great job. They were flexible in helping me get an appointment. They were there early so I could get to work on time. They stayed late so I could get there after work. They even gave me a ride to the Max station. Service was excellent. They got every spill out of my seats and all the pet hair! It looks brand new! I used a Living Social deal for the inside reconditioning so the price was right. Compared to other detailers they were more reasonable...not too expensive and not so cheap that you are worried. Great service and great job! I would recommend them, read more

My first experience using a groupon was terrible. Let me start with when I first dropped my car, I was greeted with a kid that seemed like he was still drunk and hungover from a night of partying. He mumbled and I could not figure out what he was saying half the time. As I looked around the place looked dilapidated and broken down. When I picked up my car, they had torn up the rubber surrounding my windows, sloppy job and damaged my car. Then they had the audacity to say it was like that when they got the car, straight up lied to my face. Secondly, they took out my kid's car seat and never put it back in, I had to come back a week later to pick it up. As I was paying for the tint, they had a hidden fee to remove the door panels to do their job. In the final analysis, this is an unprofessional and dishonest shop, their place of business looks straight ghetto. I wish I had went to a higher caliber shop and paid more for quality work. read more

Ace is awesome! I called on a Friday to see if they could get our truck in on Monday for an interior detail in time for us to use it Tuesday. They were booked full, but they moved things around on their schedule and got us in! On top of the amazing customer service, our truck looks amazing too. read more

Eric at Ace did a wonderful job on our older Winnebago euro Van conversion. It had been parked in a damp garage and was moldy in the interior with several rodent nests. Eric shampooed every square inch of our camper van and polished it to look brand new. There is no longer any trace of mold or rodent damage. Thank you so much Eric. Another highly recommended reconditioning company in Portland had tried before you and failed to make our van useful. We are so glad we came to Ace. We will come again. Thank you! read more

Like a lot of other people, we bought a Groupon deal for window tinting for $135. Seemed like a good deal, until you get there and are told about tons of extra charges, like $10 per triangle side window, $5 per door panel, and $10 for extra cleaning per window. None of this was mentioned in the Groupon. In fact, in the deal's Q&A, it says the $135 is totally inclusive. We asked about this and were told that the guy who wrote that has been fired. Uh...ok. We dropped the car off, read some more reviews, realized what a scam / bait and switch this place is and immediately called to cancel the service. The guy at the desk didn't care at all that we were canceling or mad about extra charges/ bait and switch tactics. When I mentioned that there are many similarly bad experiences on Yelp, he said "that's fine, you can fight Groupon for your money." Hope this place goes under soon so no one else gets suckered. read more

STOLE MONEY FROM MY CAR AND CAUSED MULTIPLE DAMAGES REQUIRING REPAIR! Wish there were an option for NO stars! From start to finish this was the worse and most unprofessional experience I have ever had with a car detailing service and I get my car done every year. When I dropped the car off I was told that they were open until 6pm. They called mid-afternoon and told me that my car would be ready by 4:30. I said I would be there before they closed at 6pm. Then they told me they closed at 5:30 so I had to get there before then. I got back to the shop at 5:20 and my car wasn't ready (WTH? What if I had come at 4:30 when they said it would be ready?!). I only had to wait 10-15 min, but still... Eyeballed the interior and it looked good. Got in and drove away and immediately there was a clicking. The same clicking if you turn on a turn signal or hazards only no buttons or signals were on. Sometimes slow, sometimes fast, sometimes a combination, but the clicking doesn't stop. I don't know what they did to do this but it won't stop after days and now I have to take it in for repair. Next I opened the glove box to get phone cord and everything was missing. So I opened the ash tray and all my quarters were gone. The car has a large ashtray and was FULL with quarters so it was likely $40 or more in quarters. I turned around and luckily they were still there. I asked where all the stuff from my car was and they told me in a bag in the back of the car. I felt stupid when I saw the bag so I drove home with the clicking. When I got home I put everything from the bag back in to the glove box but the quarters were missing. In all the years I have had my car detailed I have never had someone steal my money. I'm pissed that I gave the guy a huge tip (30% of paid price through yahoo local deal) since now they got at least $40 more BY STEALING. Then I go to put stuff back in the center armrest console that I left at home and THAT IS BROKEN TOO. It is loose and moves around and completely broken. Yep, another thing to fix. Meanwhile the clicking never stops. A couple days later I go to put the car seats back in the car and the seat belts aren't on the seats. Peeved because I have to move the seats and get the belts out. Get one side done and when I go to the other side I see why they hid the belts: the other one is broken. Totally effing BROKEN and there is no way for me to fix much less use the seat belt. ANOTHER thing that I have to take in for repair. That put me over the edge so I called the shop. Received a call back from Eric who said he didn't understand what I was claiming because there was no way they could have damaged my car. He had no excuse for the missing money. We set an appointment the following week at 2pm. I ask if 15-20 min will be enough time for him to show him the damages and get my money back because I will have to leave at 2:20, he says yes. The morning of the appointment Eric calls and tells me he can't remember when the appointment is. I tell him it is at 2pm and he asks if we can push it back to 3pm. I say no, the appointment is at 2pm and I can't make it any later. When I arrive for the 2pm appointment Eric isn't there. An employee calls the Tigard store and tells me that Eric just left the Tigard store and is on his way. I wait for Eric for TWENTY MINUTES and finally at 2:20 he calls and tells me he will be there in five minutes. I remind him our appointment was at 2pm and that I can't stay and he tells me he is on his way from Portland and got stuck in traffic (he LIES to me - the shop told me that he left the Tigard store to meet me, remember?). I'm pissed. Whenever I try calling back to reschedule appointment my call is sent to voicemail which is full and won't accept any messages. So I'm stuck with three things in my car that are broken that I now have to pay to get fixed and missing at least $40 that was stolen from my car. I am deciding whether or not it will be worth it to pursue in small claims court. read more

Wow, now I see why I should have checked yelp. These unprofessional providers of poor service made me move my appointment to beaverton telling me they'd provide me with a loaner. When I got there they tried to charge me $5 for a heap with a popped airbag. No thanks to these guys. read more

I received a groupon for my birthday for an interior detail, exterior hand wash and headlight restoration. I was so very excited! Now, I have a small, two-seat convertible. Not a lot of interior space, but I like my car to look nice. When I called to schedule the appointment, immediately I was told that I had to schedule online for tinting services. I said, "I'm not calling to schedule for tinting, I'm calling for a detail". The person was not friendly, but I got it scheduled and couldn't wait to take it in. I took it in on a Saturday morning and was so excited when they said it was ready to pick up. He asked when I would be there, and I said "within the hour." I arrived about 50 minutes later and no one was there. The open sign was turned off. My car was unlocked, rags were still in the car and my floor mats were no where to be seen. The outside looked like it had a cursory wash. The inside looked good (except for the rags), but they didn't clean behind the seats (in the space where the top folds down). As I was getting ready to start calling their phone number, the two people drove up. I guess they went to lunch. The guy basically told me that I could only use a groupon once with them and that they only get half the money from it. My thought was, so you did a half assed job because you don't get paid as much? I told him that I love using groupon to find out the kind of work that a company does before using them for other work. Needless to say, I won't be returning. Bad customer service on the front end, bad customer service on the back end, and I'm sorry Mr. Business Owner if you aren't happy with the groupon deal...don't freakin use them if you don't like the deal they offer you! read more

Don't waste your time or money! I have been wanting to tint my windows for sometime now, but before taking my car to the first shop I find, I shopped around to find the best deal. I kept getting estimates of 150-220, but when I found a GROUPON by Ace for window tinting for only $135. I bought the deal and at first it seemed that this was an incredible deal, but I was quickly mistaken. I called the shop to make my appointment to get my windows tinted and they told my that appointments have to be online. I went to their website and discovered that the wait time was two months! Regardless I remained calm because I still considered the Groupon a good deal. After waiting 2 months my appointment had finally arrived. I head to the shop and they immediately start offering me tint that is illegal in the state of Oregon. The service guy later told me that there would be an additional charge for my car. I was very annoyed because I wasn't expecting to pay anything else, but I agreed because I had waited so long that I just wanted to get it done already. When I finally went to pick up the car, I went in to pay and I was astonished by how much they were charging me. They claimed that the regular cost to tint a cars windows was $299.99! After giving him the Groupon code, the service guy said I still needed to pay him an additional $70! My experience at this run down place was terrible and I DO NOT recommend this place to anyone. Just go somewhere else, it's way quicker and cheaper then this dump. read more

I brought my car in for the typical pre-sale detail, and while overall the car looks ready to show off, there are a few details that really bugged me. First the good: The interior looks really good, and the exterior is shiny and clean. There are a few places that they couldn't restore with simple cleaning, but it's a five-year old car that I used to carry a dog around in, so I can't really blame them for that. Their service is friendly, and they're happy to give you a ride to and from the MAX station so you can get home easily without a car. The bottom line is I got a car that looks good enough to sell, and that was my goal. Despite my complaints below, I'm sure the car will move given how nice it looks, and honestly knowing what I know now, I'd still go back to them if I needed a car detailed to sell. But these are a few things that happened to me that can prepare you for your experience with them. The bad: For a detail shop, they flubbed a few details that are frustrating. First: I noticed when I saw the car was that one of the wheel-well mouldings was peeling off, they guessed from the pressure washer. It's not that it happened, it's that I'm the one that had to point it out before they fixed it. They gave it a quick fix, and we'll see if it holds up, but it was a pretty glaring problem when I picked up the car. Second, I have an aftermarket bluetooth system installed that has a little remote underneath the e-brake. Well, they knocked off the little control knob off of the remote, and I pointed it out. A shrug and "oh well" was all I got. The system still works, and I probably should have pushed them to drop the price on the sale, but I didn't bother. If it didn't work, I would have been a lot more vocal, but I figured the knob was lost and there really wasn't much to do about it. Third, they didn't dry the car adequately. Water streaks were still on the trunk lid and near the wheel wells when I went to pick up the car. Seems like if I'm going to drop my car off at the shop for 8 hours, it should be dry when I pick it up. I haven't gone over it with a microscope just yet (it was 5:30pm when I picked up the car, and too dark to really scrutinize the job), but I didn't notice anything else worth writing about. A final note, make sure you get a quote over the phone. If they don't give you one, they will ask you at the shop what they quoted you. This is a negotiating tactic, don't be a sucker like me and tell them you didn't get a quote, because then they'll charge you as much as possible. I probably could have saved $50 if I had just started at a lower price point when they asked. read more

Lol service here was such a joke. Bought a groupon deal for window tint. Was for my old civic so didnt care to spend too much. Groupon deal wasnt much cheaper than alexa but savings is savings. Went there, dropped the car off. When received car was done, went to pick it up and had to wait another hour! Why tell me its done when its not? Time to pay, was charged an extra charge for each door!!! Was told it was to take off the door panels. Never been so heated at a service. There should not be any additional costs, if so, it should be listed mentioned prior. I would never go here again and have told many folks to avoid. Crooks read more

I've taken a few cars here over the years. Both my BMW and my wife's Acura have spent the day getting detailed at Ace. Most recently, yesterday, I took my car back in for a repeat appointment for the exterior and an engine detail. I dropped it off at 0:dark30 on Monday morning for the service. I met Eric, the new owner out front and inquired about Robert, the original owner/operator. Guess it had been a while since I've been to Ace, since Eric told me that he bought the company from Robert a few years back. No biggie. Later that day I received a call indicating that my car was complete and I could pick it up. The exterior of the car looks amazing. Any swirls I may have had were completely eliminated by the polish and wax. Speaking of the wax, it's buttery smooth. The paint on my rig hasn't looked this good in years. The job on the engine was "not bad". For $25, I'm entirely satisfied. I am going to go through it with a fine-toothed comb in the near future and get the minor stuff they missed. Paying for the service was seemingly difficult. They asked me what I was quoted, and thanks to Brent S.'s advice below, I said that I was quoted the minimum price for an exterior and engine detail. Fortunately, I paid even less than that - $125 for the exterior ($129 on the website) and $25 for the engine ($30 on web). So that's cool. The difficulty was with the process. It seemingly took forever for the guy helping me to craft an invoice, log in to whatever payment system they use, call Eric to find out what their password was... etc. They could stand to (seriously) streamline this process. So, great, payment gets completed and... they can't find my keys. I'm fairly speechless about this. Dude helping me is walking in and out of the shop, looking in my car, walking back into the office and finally gets on the phone. He corrals the guy that actually performed the detail back to the shop (he was just around the corner) and he managed to find them. Phew, nearly had to press the panic button there. I'm pleased with the exterior detail. The engine is fine. For me, the fact that Robert is no longer associated with the business combined with the payment weirdness and the brief misplacement of my keys results in... "A-OK". read more

They told me just for the inside detail 168 bucks!! LMAO I usually pay under 100 detail, wash and trunk cleaned as well...

The tinting job was done well. But I will never come here again. Had to book an appt for three weeks out, and then it took 7 hours to get my windows tinted? Used a Groupon, then they charged me $60 on top of that. Luckily I was in a good mood, but this is rediculous. Absolutely rediculous. I wish I would have read the Yelp reviews and avoided this place altogether. read more

I would give negative stars if possible. totally screwed us over. tint looks good but comes off super easy and I have chip marks in the first week. didn't warn me that I would have to keep windows up in the middle of summer. I have no ac so that was inconvenient. a warning would have been nice. ruined my locks then argued about it and then toyed with it to fix it. then made my stereo short out. then told me they would pay for the locks to be fixed. fixed them. took them the bill and then had to wait over three months just to get my money back. it was like pulling teeth. not trustworthy. I would have been a return customer if they had kept their word. owner was extremely arrogant. all the time and money I spent trying to get what they said they would pay for was barely worth it. rude. unprofessional. negative to the fullest. read more

Gave my car for complete detail, paid $235. They made a hole in the front seat cover and tried to cover it up with matching paste. Came home and scraped the paste off and discovered a hole in cloth seat. May be they made a mistake and tried to cover it up. They never told me. read more

Went to have a straight-forward dent fixed, and it became a bit of an ordeal after waiting the stated amount of time and returning to see zero progress. After a couple of hours or so of waiting, they promptly reported the delay was from a doctors visit and offered me a rental for the remaining time. They did a great job on the repair, but I couldn't even pay my hefty bill without more waiting. In short: Great work, but so-so experience. read more

Eric and his team did a great job on my mini-van. Between me , my wife and a few shopping carts (we think), there were quite a few little fixes that we needed help with. Exterior - many little PDRs (paintless dent repair) on the doors and tailgate. thanx to a higher than normal curb, the front bumper needed some "touch up". Everything looks great again. The Interior - the biggest issue was a gaping hole in the side molding (quarter panel) it was right on the curve of of the panel where the piece starts to bump out. Hard place to correct. Not only did he return it to its former glory, I had to ask if he replaced the whole panel instead of patching it! Its back to normal in the mini-van. Great work! read more

Got living social deal and took my car in. They did a great job. It did take a long time, but I guess it took longer due to pet hair. Overall my car looks great and they were friendly. read more

I got a tint job from this place, and the tint put on my car looks good. But, the felt they put on my car sucks! Whenever the weather is above 70 degrees the glue on the melts and I can't open or close my windows without it getting stuck to the window. This will be my 5th time going in to get it fixed. Very, very frustrating!! read more

I took my car in to get the clear bra - paint protection film installed and also window tint. I got a sweet deal and it looks great. The only downer was that it took 2 weeks out to schedule and 4 days to install. They gave me a loaner car so I could get around. Worth the time, and light on the wallet. read more

I had a great experience with Ace. The car was clean and amazing! looked brand new. They picked it up in the morning on time and dropped it off on time as promised. No complaints, the price was reasonable and the service was excellent! read more

I have had 5 cars detailed here over the years and they have always done a great job at a reasonable price. I have sent several friends here and will continue to do so in the future. read more

Ace Car Reconditioning - Auto Detailing Near Me - Beaverton, Oregon

Haven't even gotten to use the Groupon service I paid for. I had an appointment at 7:30, so I am currently here, waiting, for them to open the place. It is currently 10 minutes after opening, and no one is at the door or inside the building. Lights are off. And the only thing on is a TV monitor in a corner. Will not be coming back here again, and now I'm going to file claims to get my money back for the interior detail and hand wash, and use my money on another service. I was nervous coming here to begin with, now I'm determined never to come back. read more

We had my husband's car cleaned up from the inside out, scratches buffed and the paint touched up, new headlight covers, an ozone treatment in the trunk, and more. We were so happy with the results! No more mildew smell in the trunk, gleaming paint, clean interior, even the rubber seals around the windows had been cleaned. I would recommend their cleaning service. We went to the Tigard location on 72nd Ave. read more

Someone spilled a latte in my car, so I was mostly just hoping to get the milk and coffee out before it started to smell, but Ace went above and beyond. There were stains in the seat from before the spill that I was sure must have set, but they got everything out. They did a fantastic job of getting out all the dog hair too. On top of that, their customer service was excellent. Marvin was friendly and professional. He worked with me to get my car in quickly and even picked up and dropped off my car. I'll definitely be going back to Ace for any future detailing needs. read more

Took my wife's car in for an interior detail, exterior hand wash and headlight restoration. They missed some spots on the interior, the wheels were still dirty and they did not do the headlight restore at all. Had to make an appointment to bring it back for the headlights. Asked them at that time to clean the vents on top of the dash as there is still stuff that is clearly visible in them. They said they would look at it and clean it up some more; they did not touch it. Took my car in to have the headlight restoration done at the same time my wife's car went in to have the headlights done on her car. The kid who did the lights on my car was revving the motor while he was sitting in the car as he did not know I was sitting there watching him. When he went to rinse off the headlights after polishing them, he did not close the hood and sprayed the residue all over the inside of the engine bay - no attempt to clean it up. The finished headlights looked better than they did - still a bit cloudy, but not too bad. Overall, I was not impressed and would not use their service again. read more

They were rude , with horrible customer appreciation. I ended up just leaving. Don't waste ur money here! !

Not awesome. I had a gift certificate that my husband bought me for Christmas. I took my car in for interior detailing. I made an appointment - I was told it would take about 6 hours. I dropped off at 8:30 and at the time I was told the car would be done by 3pm. I then got a call around 2 telling me it would be done around 4:30. Why bother with appointments - it isn't exactly easy to get to and from this place on the fly. When I got there the fabric was well cleaned, and the floors were done well. I didn't really inspect the job. I returned home and found that residue was drying on the hard plastic parts of my interior - white on my dark gray interior. It looked like the "grimes" they use to clean or possibly splash from shampoo. So now I have to buff the interior of my car after paying 175 for an interior detail? Not cool. Then when I took the car seats out of the back of my car I realized that they were holding up the upper brake light in the hatch of my car - which was now missing the part that clips it in place. Also not cool. So I called the place - they said that they had the missing piece and I could come get it. 2 weeks later I made the effort to drive out there- nope, they don't have the missing piece. They say they will order it - it has been a month now.... nothing - no phone call nothing. I am in touch with them again about this. I am not holding my breath. I wouldn't go here if I were you. read more

I had my Mother's car detailed at Ace a couple weeks ago. They did a good job of getting the dog smell out, but.....a quarter tank of gas was gone along with some items from the back compartment (hitch,ball and netting for the back). They were able to locate the items when I called them on it. The part I really didn't care for was them refusing to fix the electrical they messed up when they removed the seats to clean the floor. I had to take it into a dealership and have them fix it. I would suggest people write down their mileage along with taking an inventory of ALL items in their vehicle. read more