Brought my car in for an estimate for a scratch I did while backing into a parking space. The woman comes out and says it will be at least $3,000 to paint one door panel. Then she states, "I am an honest person and I will be honest with you, you should tell your insurance company someone keyed the car and then you will pay less and it won't go against your policy". I said, "that is insurance fraud and I am not going to do it." She then said, "it's not fraud, because you just told me someone keyed it...didn't you." I said NOPE and drove off. Insurance companies BEWARE of this shop. Oh, I failed to mention that my wife was in the car with me and overhead the entire conversation where the shop instructed me to file a false claim with my insurance company. AVOID THIS PLACE. read more

You wanna know how you EARN a customer? You do what these guys did. I was recommended this shop by Diana from Napa. These guys are stand up. I had a dent in my toolbox and had no access to my stuff. These guys helped me open it within 5 minutes. At no charge. I will definitely come back because they showed me their integrity and customer service skills. This is how you run a business and earn clientele. By helping out people in the community. Because we will surely be back for more fixes if need be. Quality local business right here. Look no further. read more

I brought my Jeep in here to get an estimate on repair after an accident last week. The whole experience from the time my partner called to when we walked in was great. Everyone was so kind and helpful. When I mentioned it was my dad's car, Taryn was so kind. He recently passed and gave his car to me. He took such good care of it. It was 20 years old, but it ran great. She mentioned how well he took care of it. Sadly, the car is totaled. But the whole team here was incredibly sweet about the whole thing. Definitely take your vehicle here if you have any issues. Absolutely amazing people. read more

The quality of body work they did on my 2016 Altima was to perfection. Paint color match was spot on and silver is a tough one to do perfectly. The shop was also timely with the repair and communication was excellent. On top of the great work, they returned my car with a completely detailed interior, it looked like new, perfect inside and out. read more

We have been to Heitzman Body and Paint before-this is why we visited again for the 3rd time!! Danielle, the office team, and technicians did a superior job from every aspect of our visit. They quickly assessed the damage on the car and got us set up for the repair in less than 1/2 hour. Always friendly, welcoming, great product knowledge and professional in all areas. I love supporting family business-the minute you walk in you know their reputation and high standard is key to keeping their customers and legacy top of mind. Call them first! read more

Had an absolutely wonderful experience here! Previously took my car to Leif's and had a horrific experience which left me in literal tears. I decided to switch shops and they made it so easy! Danielle is absolutely wonderful and the entire staff is knowledgeable and extremely kind. I will be coming back and recommending them to all family and friends who need repairs. Thanks again guys! read more

Have unfortunately had to make use of their services several times. While sometimes it takes a while for them to get to your repairs, their service is always top notch. They are pretty transparent about their prices, and they have always been very reasonable. I hope we never need their help again, but we won't hesitate to go to them if need be. read more

Wow! Exceptional customer service! I've been calling around to MANY body shops after being in a horrible accident needing a pretty quick service to get the ball rolling with my insurance. Every place I called said that I wouldn't be able to get in until March. I talked to Chad about my situation and he really went out of his way to help me get this done super quick (and when I say quick, I mean quick!) Huge load of stress off my back! Chad and the other woman I spoke with on the phone were both so friendly and accommodating. I can't thank them enough for the amazing customer service. Highly recommend these folks! I will be coming here for future services. read more

I have had major body work done at Heitzman and was pleased with the service and results. Today I stopped by for an estimate in my number. I was bracing myself as I thought it was going to be an expensive repair. Much to my delight the person who greeted me at the car told me she thought she could fix it herself. She got down on her hands and knees and worked for about 10 to 15 minutes on, pushing it and working with it back in place. between the estimator and a gentleman who came out from the service department to put in a clip they fixed our car in the driveway! Free of charge! I was blown away! When you walk into a body shop, you brace yourself for a huge expense. You also feel very vulnerable. I was so heart warned by their honesty and interest in helping me. I highly recommend this very honest body shop! Thank you Heitzman! read more

We are committed to Heitzman for life. We had a truck that had extreme damage a few years ago and no one in town could figure out how to return the truck to satisfactory condition. During our search for the right shop we luckily found Heitzman and they were up for the challenge. Heitzman went above and beyond to help us troubleshoot and restore our brand new Tacoma. Fast forward a couple years and our mustang was damaged. Dealing with an auto accident is never fun but knowing where we were taking our car this time took a lot of the stress out of the situation. The Heitzman team helps navigate all insurance issues and communicates well. The repair work is second to none. Additionally, this is a family owned business so they take pride in everything they do. Support this local business and you won't be disappointed! We are life long customers and will never take our cars anywhere else. read more

Recently, we were considering buying a used car from a private party. The CarFax showed that it had been in an accident. It was not clear how significant the accident was. It had not been totaled. We took the car down to Heitzman to get it inspected. They did an inspection in short order and pointed out where the car's frame had clearly been damaged and shakily repaired. As a result, we did not buy the car. We really appreciated the great service that we got from them. They took the time to walk us through the inspection and show us the issues with the car. We will definitely continue to use them for our car body repair in the future. read more

I stopped by Heitzman for a repair estimate on my Mercedes rear bumper. Taryn came out to look over the damage. She immediately offered to scrub off the yellow paint fixed to my black bumper. Taryn suggested it would not be so unsightly, at least until I decided to get the repairs done. Taryn then also offered to take the car into their shop to temporarily improve the nasty and embarrassing looking dent. She was a miracle worker and what a huge improvement! She refused to let me pay her for the work she did this afternoon. Other shops like Precision Auto Body in Beaverton charge $75 for just writing up an estimate. Taryn wrote up a reasonable offer and gave me a timeline for getting the work done with Heitzman's busy schedule. With this type of customer service....why would I go anywhere else? Great companies attrack the very best people and that is clearly the case at Heitzman. Thank you again Taryn! I'll stop by Heitzman to get this work done on my Mercedes when your schedule clears up! Rolf Selbeck read more

My young son did some artwork on my car with a rock, motivating me to call Heitzman about doing work since I also had some small scrapes and paint gone in another spot. They were very friendly and told me to stop by when convenient for a quick estimate. When I arrived they were very helpful and happy to discuss different methods that would save me money since I didn't want to use insurance. They fit me in promptly and my car now looks normal again, all art scratches erased. They went above and beyond and were great to work with! We will be taking all our paint and body work to them; I cannot recommend them enough! read more

Can't say enough good things. Have had to use them twice. When I was in a stressful situation, the friendly front staff and knowledgeable techs put me at ease. read more

Superb service, communication, pricing transparency, and explanation about a reasonable timeline from this family owned shop. I worked with Danielle, she was terrific. Let's be honest, no one wants to find themselves in a body shop, but when they do they want to have service like this. They handle all the back-and-forth with the insurance adjuster. The final icing on the cake was that my final bill came in quite a bit under the original estimate. Highly recommend! read more

Heitzman body and paint is a wonderful company! We worked with Danielle directly but the other team members were very friendly also. We got rear ended by another vehicle and brought our Jeep Patriot here for repairs. They were super nice and thorough with their service . We got our Jeep back and it was like nothing had ever happened. The quality of workmanship was amazing! I definitely recommend this company to anyone who needs body and/ or paint work for their vehicle! read more

The work done on my car was excellent, prompt, and professional. Their customer service is above and beyond. A friendly and proactive team! I will go back in the future and highly recommend Heitzman to my family and friends. read more

Heitzman did a fantastic job repairing our Subie after it was rear-ended. Their attention to detail, customer service, insurance company management, and finished product were all second to none. We were unsure about going with the insurance company's shop versus an independent shop, but are we ever glad that we went with the latter. Thanks to Danielle who was our case manager and the guys at Jim Bacon's Tire Pros for the referral. The only drawback is that it took a few extra weeks to get the repairs done, because Heitzman is popular and we had to get in the queue! read more

Completely blown away by the insane quality and amazing customer service!! Communication was great and turn around time was fast. Would recommend to anyone looking for the best around town. read more

I stopped in with a body panel that had just popped out of place and they popped it right back in at no charge. Very grateful for that as it made it possible for me to sell that car. read more

I cannot sing the praises of this place any more highly. The people here are honest, hard working, and actually care about helping people. They bent over backwards to fit my budget. I am seriously forever indebted to them!!!!!!!!!!!!!!!!!!!! read more

We have been going to Heitzman for many years now. Nobody wants to have to deal with damage to their car, but each time we go into Heitzman we are treated to outstanding customer service. The staff there not only knows precisely how to address body damage to vehicles, but they are also very friendly and willing to make the experience enjoyable. We feel more like family than customers. I highly recommend Heitzman for all car body and paint needs. read more

I highly recommend this body shop ! They were super nice and helpful ! My car was fixed perfectly and to my surprise ... was also detailed when I received it back !! Wonderful ! I am very happy with their work and their friendliness ! read more

I've had to use Heitzman twice in the past two years, once for a small ding I put into my front bumper at a campsite, the other more recently, when a driver damaged both doors while my Audi was parked in a lot. In both cases, Heitzman did an outstanding job! I absolutely love my Audi and when I got it back yesterday, it looked like new! Amazing, you'd never know. Not only does Heizman do quality work on the repairs, but the folks behind the counter are friendly and very helpful. The way I think of it, the Heitzman staff "not only work for you" on the repairs, but "they also work with you" to try and address any issues or concerns you may have during the repairs. I highly recommend Heitzman! read more

OMG-Daniella is fantastic. All these other Body Shops, I had to make appointment out into mid to end of August/September just for a quote. I happened to stop by today because a friend suggested to stop by Heitzman. Thought what do I have to lose, I can make an appointment while I'm in there. I waited perhaps 2 minutes and we were at my car. The quote was outstanding, fair and had an open and honest conversation with Daniella. I never felt like it was a sale pitch. And they are a family owned shop-imagine that not a big corporation with outrageous prices. Will I take my car here to get fix, without a doubt. I did just read some of the reviews and I had a good laugh about someone getting upset because the car took one day longer. That person never said if they did a good job or not-she rather rip on the employees. Some people do think they are the only customer on earth, or that others are not human and can and do make mistakes. I found the customer service by everyone in the office today outstanding. Then again, I don't feel entitled!-I'm thankful a friend recommended Heitzman to me! Thanks Heitzman . . .and NO, I didn't get paid to write this review! read more

Let me start by saying we took our vehicle here based on reviews...So go at your own risk because we had a different experience... They are not commutative or straight forward at all... If you want a half ass blotchy paint job with little care then this is the place for you. Also if they take off your decals for a paint job don't expect them to put them back on. :) Danielle was rude and argued with us which just seems not okay if you're running a small business and you want your customers to feel like you have integrity and want to come back. Go literally anywhere else... Also along with the lack of communication. THEY TAKE SO LONG. Like I understand it takes time to get parts and what not. But you won't get a timeline and they won't contact you and keep you updated. It took months and months to finish the job, on top of waiting months and months to even get in and it came out looking terrible and I was very upset and unhappy with the outcome with my vehicle that has a lot of sentimental value to me. Would not recommend and will never come back. read more

This was the best experience I have ever had at a body shop. They fixed my Kona's rear damage and it looks as good as new. Plus, the outside and inside haven't been that clean since I bought it new. They had enterprise there when I dropped off the car and was able to just drop off the car at their shop when mine was completed. They went above and beyond my expectations!!! read more

My wife and I were recently involved in a collision. We had originally had our vehicle towed to another body shop but after reading the reviews paid out of pocket to have it towed to Heitzman. Upon arrival they checked us in and were very friendly. With in three days it was determined our vehicle was totaled. We worked with Heitzman to get our stuff out and release the vehicle. Through the whole process they were more than accommodating, friendly, and professional. I would recommend them and if needed will use them in the future. read more

Heitzman Body & Paint, Inc. - Body Shops Near Me - Beaverton, Oregon

They did a great job with my side car door that was damaged. Customer service was amazing! Highly recommend Heitzman.

From the moment I was referred to and called the office, to the minute I left with my repaired car, the process and experience was top notch. Great communication is important and I was pleased to receive the phone calls and voicemails, not to mention the in person, personable interaction with the staff. My rental car was ready when I dropped off and ready to pickup when I arrived for my car. They underpromised and overdelivered. My car was even detailed and washed when I picked up. The customer service of this body shop was awesome and honest. THANK YOU for raising the standard! read more

Heitzman Body & Paint, Inc. - Body Shops Near Me - Beaverton, Oregon

Five stars, plus!! Pride of business ownership shines at this shop. All at Heitzman went over and above to explain every detail of the estimate and process, time involved and even remained in contact as the job evolved. It's clear that all of the employees/owners are proud professionals. The end result was outstanding, exceeding all expectations, the '05 looked like it just came off the showroom floor. read more

Having worked with 3 other local body shops in the past few years, I'm thrilled to finally feel like I found a shop and team that I can 100% trust. Seriously the whole team is just great to work with, they treat you like old friends and family, they go above and beyond in service and communication, the quality of work is exceptional, and just an incredible experience. And that's not something I ever thought I'd say about a paint and body shop. The whole team is proud of their work and it shows in the quality of my car's repairs and service. Shout out to Danielle and Ryan especially for being understanding of my attention to detail. Finally a shop that appreciates and can relate to taking time to just getting things right, and going the extra mile, it really shows and I couldn't help but want to share a glowing recommendation. Thank you to the whole Heitzman team! read more

I had an amazing experience with Heitzman! Unfortunately my new mustang was hit head on and Heitzman was quick to make a bad situation into a good experience. I went to several body shops in the Beaverton area for estimates. When I came in I spoke with Danielle and she sold it for me. I am all about customer service and she was beyond helpful and friendly. A smile and sincerity go a long way. And to top it off they had the most affordable estimate! I was told they weren't booking anyone out for a month which was longer than some of the other shops I had received estimates from. I called and asked them if there was anyway they could squeeze me in because I really wanted to go with them, expecting to get turned down, they told me I was more than welcome to drop it off and if they could get to it they would. Which was more than enough. Lone behold they got everything finished in a week! And now my mustang is looking back to its finest! Thanks again! If I have to get anything else worked on I will definitely be returning and recommending to friends & family. I didn't want to leave Rocky out either for providing hilarious stories and great service as well! See before & after pictures! read more

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I went there because my poor wonderful car ,lashonda the Honda, had been totaled in a hydroplane accident. Unfortunately , my insurance was not going to help me, and I couldn't afford to fix her. Danielle was extremely helpful! She had some wonderful outside the box thinking, and Jerry rigged my beautiful lashonda back to street legal !!! I had an extremely pleasant experience at this body shop! Thank you Danielle and Kelly for all of your help !!! read more

I have an old Subaru with water damage to all rear tail lights. My hubs stopped b Heitzman and asked if light replacement was something they could do. They checked and found the Subaru parts were not only available but on sale. I got my old car fixed in reasonable time and low cost! Great communication and service! Thank you! read more

We've had a number of repairs done at Heitzman. Staff have always been responsive and the work well done, even doing little things as a courtesy. Originally got the recommendation from a neighbor who started car maintenance classes for women at PCC years ago. We've never been disappointed. Michael K read more

Had some side skirts and rear valences that needed paint for my BRZ and Tim did an amazing job on getting the parts painted on time with a killer paint match! The flake in the paint is amazing too. 11/10 would recommend read more

This place is the best body & paint place I've been to in Beaverton. So courteous and helpful! I came in with a few paint scrapes on the side of my car and didn't have an appointment, but my family usually frequents them, so I thought I'd stop by to see what they could do. I walked in and was greeted promptly and I told them what was wrong with the exterior of my car. (I was prepared to pay for the repair paint job) but the man who was in the office at the time said he'd take a look at it, and after seeing it said it was merely cosmetic (surface level) and he fixed it on the spot - free of charge. I thanked him profusely and told him it meant a lot to my peace of mind. I highly recommend to anyone and everyone in need of paint jobs or anything related. read more

The day after my wife and I got a "new-to-us" 94 Jeep, a neighbor backed into it (while it was parked). A co-worker recommended Heitzman's. The estimator was very knowledgeable, professional, and thorough. He listened patiently to my story and description of the damage, then checked over the entire vehicle. He quickly wrote up a detailed estimate of the repairs, confirmed the insurance company would provide a rental and called Enterprise for confirmation and to reserve a vehicle for my use during the repairs. After writing everything up and clearly explaining it all, he gave an estimate of a week for the parts to arrive and 3-4 days for the repair work. During the time the vehicle was in the shop, I received a phone call to let me know they discovered some more damage and the repairs would take an additional day. The repairs were completed on-time and I received a call to let me know the Jeep was ready. When I picked up the Jeep, it looked *fantastic*! They not only did great work on the damaged area, but cleaned the interior and exterior. The estimator reviewed all of the work, confirming my satisfaction before having me sign the paperwork and returning my keys. The repairs are guaranteed for life. The staff is professional, courteous, and knowledgeable. I could not be happier with Heitzman and definitely recommend them if you need body work. read more

I went there a few months back for some rock chip repairs. Seems easy enough. The paint by my fenders around the hood is already peeling. I went back and rocky assured me it would get fixed. I dropped off my car for the repairs. The next day I got a call my car was finished. When I showed up, rocky handed me my keys and was hesitant to open the hood. Once I did, I noticed there was still peeling. When I tried to show him, he started yelling DUDE! DUDE!! Like three times. Then explained to me that no one will ever look there. My answer was, well I noticed it. He said I was nit picking. I said if my classic car had this I would tell you to repaint the whole fender. He said and I quote "I would to if it was my car". But I guess since its a daily driver you should not be so picky. To make my point I took my fingernail and a big paint chip came right off. Right in front of him. Let me remind you you he is still being hostile towards me. So I say wtf is this? Should paint chip off like this? Now he turn the tables and starts acting the victim. I'm cursing at him.... Which i never said anything to him directly. Just the paint chip. He then attempted to belittle me by telling me he is an expert. Unfortunately for him I've been around cars my whole life and find this amusing. He then tells me to bring it back and they will fix it. I will never go back. My advice is this. If you have anything you care about do NOT take it here. If you don't care then just go to those one hour paint facilities. At least they know what they are and not pretending to be something else. read more

Heitzman Body & Paint, Inc. - Some of the peeling - Body Shops Near Me - Beaverton, Oregon

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