Exceptional service you can feel the positivity when you walk through the doors. The staff members…read moreare working hard and handling business.

Amazing hospitality these guys are awesome. I really recommend going here than any other store…read more They are respectful they're helpful and their most of all are happy to serve you. Specifically Edgar, Raymond, Joseph hands up to you all.

Wait time could improve... as lines do get a little long, not that much of a big deal though. Nice…read moreservice and Adrian, nicest guy ever!

I stopped in to pick up some Euro's i ordered for a trip we are going on. The bank is quiet, clean…read moreand has friendly tellers that helped me right away with my quick pick up!

Well let's see where do I start !…read more So last night I get several notifications that fraud was happening. Password changed. Phone number changed. The whole enchilada as they say. I was on hold for 30 minutes at 9pm waiting on the fraud dept to answer the phone. When I got to them they were awesome they cancelled everything and locked everything down. No money was lost. Whew right ! They said just go into your local branch and we will fix everything for you Oh and the fun begins! Had to open a new checking and saving account No problem let's get started. Oh no you need to make an appointment sir. We don't have anything Available. Like WHAT!!! Your bank just had fraudulent activity and gave me a freaking heart attack Now you are saying get to the back of the line we will help you when we can? Well surprise I closed my account went down the street to CHASE and opened up an account online. They had appointments too but they helped me get started and now I get 300 extra dollars because CHASE appreciates my 30 years of business. I was with Union bank that got bought out by US Bank So I guess the old saying is true it takes years of business to create a relationship and 60 seconds to lose it! I guess I will use the Chase app now lol

they're ripping people off. They wanna charge me $7 for cashing a US bank check that was issued to…read moreme. This is their bank/check why charge $7?!

As an entrepreneur focused on building long-term, scalable businesses, choosing the right banking…read morepartner is not something I take lightly. My recent experience with VANESSA ORMISTON at JPMorgan Chase in West Covina exceeded every expectation. From the moment I walked into her office, her professionalism and presence immediately stood out. Her warm smile and calm, confident demeanor created an environment that felt both welcoming and executive-level. She has the rare ability to make complex financial conversations feel clear and manageable. Vanessa is exceptionally knowledgeable -- not only about Chase's full suite of business and private client services, but also about business entity structures (LLCs, S-Corps, Corporations), state compliance requirements, banking regulations, risk management, liquidity strategy, and long-term financial positioning. She thinks beyond simply opening an account -- she thinks in terms of foundation, structure, and future growth. What impressed me most is that she approaches banking as a relationship, not a transaction. That mindset is invaluable for entrepreneurs who are serious about scaling and building sustainable operations. If you are a business owner in the West Covina area looking to establish a strong financial partnership, I highly recommend scheduling directly with Vanessa. This is the level of service that builds lasting banking relationships.

Don't come here they are not very nice. The machine broke and they didn't want to help me I had to…read morecall and make a claim that took 3 days . Their machines break down all the time!

Great Place. Always friendly & very clean. I will recommend anyone to this place for check cashing,…read morepayments and wire money. :) By the way. This is located in Rowland Heights, ca 91748. And to whom that owns this business. Yelp have your city listed wrong. Its best to make a correction. :)

How's everything going world !!…read more I know you guys came to see about what's going on with this loans and all that I have the exact information for yall First of all .... I know u need this money and this people are willing to give it to u BUT ..... they don't tell you this At the moment you about to sign for ur contract they tell you this ..... just for the loan they gon TAXE you 800- 1k - 1500 Depending how much are you getting okay example You ask for $7200 okay but now you going to pay $8200 the other 1k is just for the loan that's an extra 1k already !! So after a year sending payments of $138 to this loan for every two weeks My balance still at $7k now u calculate ‍‍‍ So this is what I can tell you ‍ If you need a loan for maybe 2-3 months this I think is worth it you gonna pay like 2k maybe depending on ur situation but but if u can't do that and you gonna pay for the rest of ur life u fuk lol Pros and cons So I don't think is good cuz they don't tell you how about nothing till the end of the process that's they way they get u in .... And another thing they don't help you out on anything even if u wanna pay off the debt still the same amount ‍ Pero bueno hay suerte mi gente if u can find another loan with better rates and more helpful Good si no pues nimodos aveces se ocupa Bendiciones

Great customer service. Staff was friendly and helped me with everything in a timely fashion…read more Azucena and Maria we're very pleasant. Would definitely recommend this location

My daughter tore a bill in half, I googled the closest bank, never heard of this one but figured…read morethey could help. After entering the office with no customers and asking for help with the bill I couldn't help feeling treated like an inconvenience. Nothing drastically rude was said but the attitude was clear non-members aren't worth their time. I was told to go to my own bank. Next closest bank(which I'm also not a member at) exchanged the bill with pleasure. Sure not being a member meant they weren't obligated to help me but sheesh, I think it could have been handled differently. Guess some places actually care about customer service.

By far the best business bank I've used in my 39 years of being a business owner. The manager…read morecouldn't be any more helpful and professional. Hight recomended! Everyone at this branch is top notch!