They offer several ways of sending money to your country for small fee, I have been there several…read moretimes.The lady there was very nice and helpful.

Came here to cash my check from my former employer . Right away I walk into a building with no air…read moreflow or ac . It's about 100 + degrees in here. Then at the counter the young girl behind the glass is acting as though I'm some type of Criminal right from the gate. I explained why it was hand written being I quit my job and that she can call the place that's shown on the check to verify I was employed there. She asked me for another form of ID other then my passport I explained I had lost my ID a week ago but I had it on my phone. So I give her my phone showing her my address and such. She asks me to have a seat, I step outside for a breeze instead. 2 other customers walk in and she helps one he walks out and says she's calling me so I go back in only to be told the check was "declined". Which is impossible it's a well established business. Then when I walk back into ask her if she even tried to put the check through . She said "it was declined here at the business" which makes no sense considering she NEVER EVEN RAN THE CHECK! She has absolutely no idea how to conduct business for this company and should be retrained in Customer Service. It was blatantly obvious she thought I was commenting some type of Fraud. What's worse is she had me endorse the back of my check and now I can't cash it! No where else is going to except a check that has been previously endorsed. SHES WRONG AND NOW IM PISSED!

Update: Thank you for the response, but it seems to miss the main point of my review. My concern…read morewas not whether a number was eventually provided, but that when I initially asked how much was needed to bring my account current, I was told the amount could not be determined and that Rosa "did not want to get held up" checking further. Being told that a branch manager does not want to take the time to look up a basic account question is unacceptable.

Kristen is always a pleasure to work with. She is very customer friendly and knowledgeable in all…read morethe services Altura offers. Her service is a great representation for Altura!

I just needed help today and the woman working was rude as…read more.. Still got my money tho....

Went here and they would not let me cash my check because I'm black and from Los Angeles. I asked…read morethe lady why I could not cash my check she told me she don't know and that the system told her to give me my check back very unprofessional also only one worker with a long line

Hi! I have been a…read moremember of Schools First Federal Credit Union most of my adult life. There is a reason this is so. The people who work in this branch are ALWAYS so nice!! The customer service here is excellent! This particular branch is bright and open. The waiting area is large and comfortable. There is also a small play area for children. They also have a free coin counter for members of the credit union. I also like this credit union because the savings rates are always amount the best around. If you are lucky enough to be eligible for membership, this is definitely the place you want to do your banking! Jim

I am very grateful that I was able to become a member at Schools First today with the kindness and…read morehelp from Jennifer O! Everyone at the Norco location was incredibly welcoming as we were greeted with big smiles. Jennifer truly took her time to make sure we were happy and received all the services we needed. She was even so kind as to provide us with more knowledge of ways Schools First can help us save money in the future! She was very warm and personable. We really enjoyed the conversations we had with her and left happier than we thought we would! Thank you, Jennifer!

This location is now a PNC Bank…read more Worst banking experience we've ever had, once PNC purchased/merged with BBVA. Nothing but problems. One account, upon taking over, they eliminated all passwords and PINs because they failed to issue a debit card for the account-and never did do so. Meaning no remote access to account information, by computer or by phone. No customer service: had to make an appointment with a "banker" to close a CD. Upon showing up for said appointment, turns out the banker wasn't even there. In order for others to "help" close out a CD, we were required to go to the far side of the lobby for instructions to "check in" for the appointment, by text. Then had to answer a number of other texts from the bank before anyone would consider helping me. Up to this point, we'd been using up our remaining BBVA checks. Finally ordered new PNC checks. We've always used duplicate checks. Replacements were represented to be the same. Nope. Single checks-they won't even offer duplicates. Then the very first check written on those new checks, was rejected by PNC as "suspicious" ...because it was a PNC check! Meanwhile we incurred interest charges and penalties on an unpaid account because PNC thought their check on their account was suspicious. Same payment as every month, to the same account -on old BBVA checks were not a problem. One day, suddenly all remote access to yet another account vanished out of the blue. Seems PNC supposedly (they claim) mailed a new Debit card to us, and nullified all passwords and PIN numbers on THAT account. (Never did receive the "new debit card".). Then when we tried to close that last remaining account with them, they wanted us to pay THEM for a month's service charge. It took TWO trips to the branch to finally be able to completely sever our ties there. Our rating would be a negative 10, if that were an option.

Fifty minutes on the line and no one answers to attend Ridiculous They don't help at all.read more

Top notch professional service. They are friendly and efficient. On a recent visit they…read morerecommended that I switch over my MM (with them) to a high interest savings account. My funds went from 1 something % to 3.99%. I love the personalized service.

I like FirstBank…read more The bankers are friendly and knowledgable and take an effort to recognize each of their clients by first name. The lobby is big and the free coffee is a very nice touch :)

Well, let's see... this arrowhead branch is in a grocery store, but it has an arrowhead ATM outside…read moreof the branch. Every time I have come to this branch the staff have been so polite and very courteous. Customer service goes a long way! Today, I went in the branch to get an auto car lease buy out, Leticia was so nice, she introduced herself and was very knowledgeable with every step. The transition was very smooth and I'm very satisfied. Great job to all the staff, I'm very happy to be an arrowhead member since 2001.

Amazing customer service a great bank very helpful service is awesome normal looking bankread more

Omar Abdelbary was my salesman at Toyota of Corona for the purchase of my 2026 Toyota GR Supra…read morePremium 3.0. I reached out to him after a deal fell through at another dealership, and he immediately made the process easy and stress‑free. He matched the deal I had elsewhere and handled most of the interaction online, which made my time at the dealership quick and efficient. Even though the dealership is nearly an hour away from me, I'll be returning to Omar for future purchases--and I'll be servicing my car there as well, despite having closer options. The experience was that good. Highly recommend. Go see Omar!

Not becoming a fan of the new ownership right now. I have spent now a total of 9 hours in 2 visits…read morebasically for oil change and tire rotation for recommended service. I even texted the service provider to change the worn wiper blades and no acknowledgment which led to it not happening The excuse was 146 cars in on a Saturday. I made my appointment 2 weeks ago for 7:30 am but they don't give a shite. Just a number. I thinks time to go elsewhere