I cannot speak for other locations or for the corporation/bank itself - but this particular branch…read moreis a pleasure to work with. I've even been searching for a way to get in touch with headquarters so that they know what a good team they have at this office. Great from start (two years ago) to finish (yesterday). Highly recommended.

Thanks to Alethia, I submitted my info online and she called me following day to follow up she…read morewalked me through process and ask what I needed to bring. She soft spoken and very kind and shows how good this store is always feels welcome there.

Took a 300$ brokerage fee for a policy that was canceled in two months because drive doesn't accept…read morepanel vans. Will not refund to 300$ they should have caught this when writing the policy.

Imposible to file a claim. Only way to get a hold of anyone is to make a payment. Very disappointed!read more

PATHETIC!!! Yes, this is a one-word review for this state…read morefarm agent. They increased the charges on me twice without letting me know. When I sent them emails, nobody replied. I've never had to not wait for less than 2 weeks to get a reply from them. I was so frustrated that I decided to spam their mailbox with 20 emails at once and I still couldn't get their attention. I'm not sure why these guys are so arrogant. I will be switching my insurance from these guys.

I love this office! Great service, Agent is always willing to help. I know if something happens I…read morewill be in good hands . Highly recommend!

They're alway so professional. As soon as I start walking in. Security is always opening doors warm…read moregreetings. Once I'm in right away I'm asked. How can I be helped? They always compliment me earrings,dress etc. They always go over and beyond helping me. Thank you all!

It's so into the Bank and Bella, who assisted me the other day gave me a big smile I went high I…read moreremember you and gave me great customer service and I got In-N-Out with a very pleasant experience. Thank you Bella.

It's not like everyday you sell the house so I'm sure people usually have a lot of questions. …read more I called and talked to Varsen Assorian (branch manager) three days ago. Whenever I asked a question she was very argumentative and she wouldn't give me a clear answer. I called again today. The lady who answered the phone asked for my name so I gave her my name She said let me see if she's available When she come back on the phone she said she is not available. I know she's there not busy she probably don't want to talk to me. So I left a message with the lady who answered the phone. I also sent an email asking ONE simple question. But she never called or reply my email. Would I use this escrow company again? HECK NO!

My ex-wife used Fidelity to close. Working with Julie was difficult as she did not explain anything…read moreto me, just wanting me to sign the paperwork. When I voiced concern about perjury, however, I was only met with rude remarks belittling me. If you are going to give your business to someone pick another company. It would seem to me that this company is not looking out to reassure people during this critical transition in people's life's.

I have been a long time member of State Farm and I can't imagine using any other Agent. David and…read morehis team are consummate professionals. As companies move towards Artificial Intelligence (AI) it leaves more and more members like myself feeling disconnected or worse unsure. David and his team provided both a self service model and white glove concierge. Where I can place a claim online and know that my team will be notified and follow-up with me to ensure I have all my questions answered and walk me through next steps. I have no doubt that David has my best interest in mind which is why I trust him to manage my automobile, home, life and investment policies. They say that the best compliment is through referrals and I couldn't agree more. David represents several members of my family and circle of friends and I highly recommend him to anyone!!

My highest recommendation goes to David for superior service and integrity. I've been with them for…read moreyears with my home and auto insurance. He's helped select the correct policy for me. David and his staff are the BEST and most considerate agency.

Super helpful thanks to Yazmin she's amazing ! Was able to talk me through the whole process and…read moregive me a rate I was happy with

Cindi Choi is excellent. I think that Freeway has some very good agents and they work hard to get…read morethe best rates. I do agree with some reviewers re fees, but I was able to get rid of them by working through the issue with the agent.

This is a fine bank. My dad banked here, I had my mom's estate account here, and my husband banks…read morehere as well. My main issue is that they are no longer open on weekends. They never announced it. I found out that it's been over a year. On the last Saturday that we showed up, three other cars arrived expecting to do business. No good Mechanics. It also doesn't help that you aren't open late nor do you open early. We're working people with a tax refund check and you need two signatures. It's not fair that you treat us like this. This is so off putting. And please tell your customers about not having Saturday hours. That many people should not have shown up to do business and find you closed. And also, correct this online, because everything I read said that you were open. If you don't have Saturday hours, people need to know!

After a "clerical error" cause $1,100 of someone else's money to be deposited in my account a week…read moreago, they finally corrected the error on Friday. In fact, they corrected in twice, leaving me $1,100 short. I made it clear that it was crucial that the error be corrected before the weekend. Multiple calls to their help line were useless so I visited my branch. The teller promised I would be covered, but it did not happen. All this after an error they made 14 years ago that crashed my credit rating just long enough for all my credit card accounts to be closed (it was during the recession). That mistake changed my life for years. I returned in 2019 and now know what a bad decision it was. They still, after all these years, do not have a handle on their accounting systems. Time to leave this bank behind again (for good this time).