I had this brewing anxiety with shipping my car for the first time. Ace Connect Auto Shipping made the process a breeze. I spoke to Matt via telephone, and he quickly inputted all my information. Initially, I just wanted a simple quote, but the affordable price to ship to Cali got me. I made a deposit through the phone. After the call, I was immediately emailed a confirmation with all the details. There was a 5-day pick-up window by the carrier. I was pleasantly surprised by the quick turnaround time. The carrier was going to be ready on the first day out of the 5-day window - perfecto!. This last minute accommodation was phenomenal as I called to have my car shipped in the next 48 hours. The door-to-door service was very convenient. On the day before shipment, the carrier contacted me with a time slot for delivery. They also kept me posted on the ETA on the shipment day. My car was loaded on the transport truck, and off it went. It arrived in CA safe and sound. In fact, it arrived a day earlier than anticipated, which was in the benefit of the recipient. Now I regret not shipping cars sooner instead of driving many miles across the states to reach my destination. It saves work and time - worth the money. I will definitely use this service for shipping again with my next move: professional and reliable. read more

The carrier they used damaged my car and when I sought help from Ace to see if we could get my car fixed under either Ace's or the carrier's insurance they went completely silent on me and left me to repair my car on my own dime. Based on the way Ace and the carrier treated me and that their website assures they will take care of any damage caused by them, which I found to be false through my experience, I think that the folks running this place are unethical and should not be trusted with your car. read more

Ace Connect Auto Shipping - Damage caused and never repaired or refunded - Vehicle Shipping Near Me

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Wow, what great service! Casey with Ace connect was great, he was able to get me a great price for transporting my car from GA to AZ, the pick up and delivery were quicker than I expected. Thank you... You've earned my future business. read more

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Very disappointed. I scheduled to have 2 cars moved from California to Ohio. The order was placed. 7 days after the initial pick up date, I received a phone call that they wouldn't be able to ship my cars for me. This created a huge problem during a very stressful move. I would not recommend their services. read more

From Dallas, TX to Palo Alto, CA, Ace Connect was in charge of my car. They did a really good job, and during all the process they were very professional. I highly recommend them. Maria M. read more

I want to start by saying we moved back in March 2016 and used another company, and they were just okay, so when we moved again in October 2016, we began the search for a different carrier. I created a spreadsheet of about 20 different options and finally decided on Ace Connect because of the reviews, and I am so glad I did! Casey stayed in contact with me the whole time, worked with my tight pickup window, and found a very reputable carrier to ship our two cars. The cost was a little more than some of my other quotes, but it was worth it for the piece of mind that Casey gave me. I would definitely use Ace Connect if we ever have to transport cars again. read more

I called Ace Connect about shipping a car from Texas to Oregon. They were great to work with. Their pricing was excellent too. The carrier they had haul the car arrived before the scheduled date which obviously made me very happy. read more

Ace Connect Auto Shipping - My green Dodge Charger arriving in Hillsboro, Or from Grand Prairie, Tx. - Vehicle Shipping Near Me

Today is day 5 of my 5-day availability window that you require. I called your office three times before you closed today and got no answer and no return call. I put my request to move my vehicle in with you about two months ago. Here we are on Saturday evening and today was the LATEST my car was supposed to be shipped. Not only is it still sitting in the driveway, nobody from your company has had the courtesy to call me to let me know what's going on. It's unfortunate that I was referred to you by another company that vouched for your business. I'm military and PCSing on Monday and I am now stuck finding someone else to do this move on short notice. read more

AWESOME EXPERIENCE!! Ace auto transport is fast, reliable and honest! They were able to find a driver to pick us my car within 15 minutes of our phone call. Casey and Matt kept in contact to be sure everything ran smoothly. Originally I had a pick up scheduled with another company that transported 3 previous cars for us. The other company charged us an additional $75 once the car was delivered and it took 3 weeks ! I was in a panic since I was leaving Florida the following day and still didn't have a plan for my car. I found Ace on line. Casey called me back immediately! Within 15 min I was on the phone with the transport driver agreeing on a pick up location. I highly recommend using Ace Auto Transport! YOU WONT BE SORRY! Casey, Matt and the driver Eloy were quick, courteous and professional! Thanks guys for coming to the rescue! read more

I had never used a car transport company before so I was hesitant to trust some random company with my vehicle. I contacted a couple other companies, and when I inquired about the breakdown of costs, some of the companies couldn't give me any answers. This company immediately told me the flat fee ($795), and if I wanted top load, it would be an additional fee ($150). I had my car picked up on a Saturday morning in San Antonio, and had it in Phoenix by Sunday afternoon. No scratches, and everything operated great. I used an open carrier, and I was bottom load. I would use them again. read more

If I could give 0 stars I would. My vehicle went through a pre-inspection prior to departure from San Antonio, TX and was transported to Florida. The driver confirmed delivery time with my confirmed recipient and proceeded to not drop my vehicle that day. The next day the driver called stating they would drop my vehicle on Friday for my parents to find him unloading the vehicle outside the house on Thursday afternoon. Not only was a post-inspection not completed upon delivery, my car now has a cracked windshield that was not present prior. It's most upsetting to have worked with Casey Jackson who I have emailed and received no response or apology from. Granted the actual contracted company is reaching out to the driver to investigate Ace Connect should take some liability in the matter. It's not a matter of repairing the vehicle because someone will, a windshield under insurance, but the lack of follow through and follow up on their end. The service was not rendered in entirety and to feel that I don't matter now that they have collected payment is truly disheartening. Not every experience is going to be the same, but service should be the foundation of any company working with people. read more

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My husband and I were very pleased with Ace Connect. We moved two of our vehicles from Houston, to Virginia. Not only was the pricing great, the service from start to finish was wonderful and extremely easy. Another plus, we actually received our cars in a shorter amount of time than expected. I would highly recommend them to anyone I know. read more

This company has great communication and walked me through the process start to finish. They were always available to answer questions, which was a big deal to me because this was my first time getting my car shipped. I felt secure that the car would arrive safely and it did! The transporting company that they hired was also great and arrived with the car in a short amount of time and let me know when he was coming. I would definitely use this company again. read more

Contacted Ace Connect to ship a car that I purchased, from Naples, FL to Ohio. The staff I dealt with on the phone were professional and courteous, answering all of my questions. The car was picked up promptly on the scheduled day and delivered to my front door two days after pick-up, arriving in a closed carrier. The delivering drivers from the contracted carrier (Shaughnessy Overland Express) were also professional and friendly. Would highly recommend. Thanks, Matt, Janice, and Brittany!! read more

Casey and his crew are great. They provided excellent service helping me ship my car from Arizona to Florida. They provided me the best price quote and timeline for delivery. I will use them again and I will recommend their service to my friends and family when they are looking for an auto shipping company. read more

Joke of a company... they were supposed to pick up our cars 2.5 days ago and now don't want to answer or return calls. We have to be out of our house today and they told us they would be here... really frustrating... bad customer service. Would NEVER recommend to anyone read more

The delivery was much smoother than I anticipated! Casey gave a firm $995 quote with a 1-5 day delivery for a car coming from TN to CA. I was a bit skeptical at first because it was so much lower than other quotes I had received, but I tried it after reading a fair amount of past positive reviews. The driver and Casey called frequently with updates and our car was received without any issues. The driver transported my car from TN to CA in 3 days! We did have to meet at a more open location because of the truck size, but it was a reasonable distance and acceptable because of the residential area having such narrow streets. Also, I was only required to pay a $195 deposit upfront. The remaining balance of $800 was paid certified check on delivery after my car was thoroughly inspected. I am very satisfied and absolutely recommend using ACE. I will be in the future with my next move in the next few years to come. Great service!!!! Thank you Casey! read more

Shipping was perfect! Driver was professional and kept great communication. Delivery was quick and painless. Thanks for your great service . Will recommend Ace to family and friends. Hope to do business again. Thanks again, Eduardo read more

Absolutely outstanding service. People were professional and very customer service oriented. They got my cars to Canada less than two days from Texas. They have sold me anytime I have to move a car I will be calling them !! An the cost was more than reasonable ! First class business read more

Casey Jackson is the person I interfaced with at Ace Connect Auto Shipping. He was fantastic! Casey brokered all of my needs with the carrier. I spoke to him live and asked him how he has such high ratings (on the site where I found him) and he said by being very diligent with the carriers he used to make sure he only works with carriers who are consistent and provide high quality service. This may sound like a routine, cliche thing to say, but I worked in the moving industry for 6 years and consistency is what it's all about in this industry. Anyone can execute one move or one car shipment. It's doing a consistently good job over and over again as well as providing excellent care when things go wrong - and they do through sometimes through forces beyond anyone's control (weather, accidents or just something innocent like a driver getting lost). This type of business is very difficult to deliver great service and Casey came through for me. Additionally, he was always super available. If I emailed or called him, he got right back to me. I shipped my car very comfortably knowing that he was a quick email or phone call away if anything went wrong. The shipment itself was seamless. On both ends the carrier called and texted me to give me windows of when they would arrive. I lived in Boston and had to meet the driver since he is not allowed to pick up or drop off on the street in front of my building. I saw other reviews with people complaining about this sort of thing, but let me tell you (if you live in an urban setting), this is normal. It's makes complete sense. Cities and neighborhoods don't want big trucks picking up and dropping off items wherever they want. It's noisey, potentially messy (with oil stains on the road), and can cause congestion if a truck is blocking the street. Just know that this may be part of the process and it's very normal. My car made it to destination on time and safe. Best of all, the service was super cheap! I shipped my car over 3000 miles for just over a $1000. To be fair, I have a very small car (2 seat coupe), but that was still very cheap. As someone from this industry, I would give this piece of advice, tip your driver on the front end. They should do a great job for you either way, but it's a nice way to make sure that person takes extra care of your baby :) Good luck with your move! Matt read more

I'm so impressed, Casey saved us after we initially booked our car shipment with another company! Everything was seamless with Ace, the car was picked up promptly and delivered earlier than expected. If we ever ship another car Ace will be my first phone call! read more

This was my first time shipping a car and I looked at numerous companies online who gave me one quote and when I called the price went up. I found this company on Yelp and decided to go with them because of the reviews and I'm glad I did!! They were very easy to work with and everything was door to door.. They gave me a quote and never changed the price or added anything additional!! Their service was great and they reached out during the entire process.. My vehicle even arrived early!! I would definitely recommend read more

My car arrived and I couldn't be happier. I was really unsure as to how the process worked and I was provided with all the necessary information to put me at ease. I highly recommend Ace Connect Auto Shipping if you need a vehicle transported. Casey was very professional, courteous, accommodating to our timeline and the cost was very reasonable in comparison to other companies. Thank you Casey! read more

The pricing was on par with several quotes I received, but this company seemed the most communicative and professional, without attempting to lock me into a full payment up front like many tried. So I used them, and have no regrets! The process was very smooth to ship a small SUV from Orlando to Los Angeles. The shippers they used were professional, thorough and careful. They all worked within our needs and date constraints. I flew to my destination and received my vehicle with a cashiers check for the shippers at the expected date and time, at a nearby, convenient location that allowed access for their huge trailer and space to unload (a main street next to a supermarket plaza). Very happy with these guys! read more

Great, fast service. Transparent process. Ace connected me with a transport company, and they did everything that they said they would, on-time. Very reliable. Happy customer here. read more

Casey was responsive and helpful. It took 5 days (within the range of 1-5 days as Casey advised) from the time I booked to the time my car was arranged for pick up. Though the first arranged auto carrier to pick up my car canceled due to mechanical issue, Casey was able to find another carrier, Newman Hauling Services to pick up my car from TX on the same day the previous arranged carrier canceled. My car was delivered to AL the next evening. I am happy with both companies, Ace Connect and Newman Hauling. I'm happy that it worked out as I would not be in the position to leave a negative review. read more

AWFUL/STRESSFUL!! I gave Ace Connect two stars ONLY because the transport FINALLY happened otherwise it would be negative stars if possible. My initial quote came from Casey, quickly and efficiently as I began my due diligence looking to transport my daughters car from New York to UMIAMI for college. After looking into 4 or 5 brokers and reading reviews I decided to use Ace as they had the best reviews....I think they may only post the positive ones. I did speak in depth with another transport who was wonderful but had many negative reviews, the agents followup was however spot on! I was honest and told him the bad reviews were the reason I chose to go elsewhere....what a MISTAKE! I booked ACE almost three weeks prior and was assured NY to Miami was a busy, regular route that I needed a 5 day window and would have no trouble getting a trucker to pick this up. Needing the car to arrive while I was in town for the move was essential and we began the pick up window in that manner with Matt (who was very helpful) Thursday 8/9 - Monday 8/13 with me on a flight Tuesday 8/14. Well as on Monday at 11 AM I still had no confirmed pick up. I had religiously called within my window to check in (no pick up yet) and was told that the phones and emails were monitored over the weekend (joke was on me!). I did not choose the cheapest transport and money did not ever enter into my decision, only reviews and my conversations with the reps, so on Monday when I finally spoke to them at 12:30 and received no satisfaction I was told that maybe I wanted to up the ante for the truckers...why I didn't set the price (what BS this was)!!! Little did they know that I had coincidently received an email early Monday Morning from the transport I decided not to use (ROAD RUNNER) due to the bad reviews asking if I still had a need or was dissatisfied with who I chose (was I ever) so I decided to call Nick who was awesome!! Interestingly enough, they were able to see that my cars were listed $600 below my price paid (pigs on profit) which was why NO truckers were picking it up....but they wanted me to up the ante?! Through this I had repeatedly phoned and emailed Casey directly who never attempted to quell my concerns or had the decency to respond...so much for the owner leading the team! So my last conversation with one of the staff I cancelled transport and decided to book with ROAD RUNNER who was able to get me a trucker on the spot for Saturday with guaranteed drop off on Monday (baring any road issues). Done so I thought....Monday at 3:30 I received a message from Ace that they got me a trucker for that day. Unfortunately, I missed the call and despite my 8 call backs with vm left I could not reach them until 7:30...the angst I felt in addition to moving my 20 year old daughter to Miami was through the roof!! So this did happen on Monday thank you to Micka from MMA transport at 11:30 Monday night. I will never use Ace again and will tell the Miami community as well as my tristate contacts to do the same....bad move Casey on not having the proper response to handle client satisfaction. read more

Outstanding service! I had my classic car shipped from California to Tennessee. Casey kept me apprised of everything during the process. The driver who picked up my car was very concerned with my car and his level of care was demonstrative. The car was delivered earlier than promised, which is always a plus. All that and his Casey's rate was the cheapest!!!!!!! Thank you for the fine service. read more

Really liked using this company. I was able to request my quote on line and received it by email within 30 minutes. Communication was excellent. They let me know when trucks would be picked up and they let me know when trucks would be delivered. I had two trucks picked up and delivered and they got them very fast and delivered very quickly. I would recommend this company and will certainly use them again in the future. read more

Ace Connect transported my classic vehicle from CA to FL and then back again for restoration work. The vehicle was transported via open and then covered carrier. The company was extremely professional, on time or even early, and stayed in communication during transport. My vehicle arrived without a scratch, and pricing was reasonable. I would definitely use them again in the future. read more

I was very hesitant in shipping my first car across the states and having someone careless take care of it. Casey was very pleasant to deal with and prompt in responding via email and If I needed to call him. I would for sure use Ace Connect again if I ever need to ship a car, the price and service were amazing. read more

Tried several times to get the car moved. Twice sent people not capable of moving a car 30 feet and onto a trailer. Finally was told that the tires were flat and locked...WHAT?!!? Tires all had air and I don't even know what "locked" means. After about three weeks of trying to get the car moved........a truck shows up finally with someone who seems to think they're going to move it........then I get a call from one of the many phone center people for the company, who tells me "the tires are flat and "locked". And that they don't move cars that have flat tires or locked wheels......really? So, I contracted another company, almost as slipshod but at least it seems my car is being moved.......or it went to a chop shop, we'll see......... steer clear of these folks, can't pour wee out of boot with instructions on the heel. read more

Extremely poor service. Make sure you understand that these guys are just brokers. This means that when they give you dates, they really have no clue on when they can deliver. We are now 7 days past their worst case pick-up date, with no informed better date. They've told us they were trying to get insurance, trying to find drivers, etc. We cancelled the shipment today. I definitely do not recommend this company. read more

After having a terrible experience with another company, I called Ace Connect Auto Shipping in a panic on a Friday afternoon as I needed to get my vehicle transported across the country within 1 week. Casey and Matt were honest from the beginning giving me a realistic price along with timeframes. Matt contacted me numerous times throughout the weekend to keep me updated on the driver and when my vehicle would be picked up. Everything worked like clockwork after a driver was secured. Casey and Matt helped turn an awful situation into a positive one. My truck arrived at the destination as planned. I would recommend Ace Connect Auto Shipping to anyone who has to ship a vehicle! read more

Casey and Matt were quick and prompt to address my concerns, set the cost to transport my car at a reasonable price, and managed to pick up my car within the 5 day pickup window. My car safely arrived in San Diego, CA from Atlanta, GA within 4 days. I would definitely recommend Ace Connect Auto Shipping because of excellent customer experience. read more

I needed to get my car from Wyoming to California in the dead of winter. Casey was very patient and helpful throughout the whole process. If I ever need to transport a vehicle again, I would definitely use Ace Connect Auto Shipping. read more

Although Casey was easy to work with his choice of "top 5 star-rated" carriers was not. Beware of the AUTO EXPRESS CARRIER company. My Porsche was delivered days later than expected, Messages were left for both Casey with Ace Connect Auto Shipping as well as Jose, AUTO EXPRESS CARRIER to no avail. No response, no communication from either. When car did arrive on 3rd day- The driver (not Jose) drove my car to house, unannounced as the truck sat in an alley. My car was driven 79 miles and had 1/2 a tank of gas when it arrived in California. Scratches on the front rims could be seen only after the car was cleaned the next day. Casey did not advise me to write down my mileage or take pictures but thankfully, I had the mindset to do so.. Although Casey did send my pictures to AUTO EXPRESS CARRIER and sent an email on my behalf, he was unable to help me. I understand his hands were tied, However, I do NOT want this to happen to anyone else. Do not use--AUTO EXPRESS CARRIER company based out of Lehigh Acres, Florida 33976 read more

Like other reviewers said, Casey stayed in touch with me throughout the process of shipping my Jeep and answered any questions I had very quickly. The carrier, DaSilva Transport, were a great team who picked up and delivered my Jeep right on time. read more