I came across this business on Yelp searching for auto transport from Texas to Virginia. I spoke…read morewith Amy who informed me of pricing and set up my reservation, within 3 days my car was picked up from my apartment. The driver was very professional with loading my vehicle and kept me up to date once he was in my area which was only another 3 days. I am most impressed with the speed of the service and communication, I would highly recommend HLL for any auto transport!.

Shipped my car from Dallas to Seattle. The pricing is very reasonable and the car was picked up…read moreand delivered as promised.

DOUBLE BROKER ALERT…read more Rate did not match what customer actually had a contract with them. We verified directly with the customer at the pickup. The Car Carriage LLC refused to fix the issue and instead threatened us with negative if we didn't pick up the car, or pay $300 to avoid it. Unprofessional, dishonest, and a waste of time. Carriers beware--high risk of scam and double brokerage.

The only thing that made James respond today was upon reading recent negative reviews. We booked…read morewith James weeks ago to ensure timeliness and proper communication. As prior reviews mention, the communication upfront was consistent - anytime we called, he answered or called back within 30 minutes. We were given a window, as any standard company does. On the first day of the window I waited about mid day to call and asked if there were any updates I was told "I was just looking at that... let me pull it up here... no driver has picked up yet but I do have a driver that reached out earlier that was interested in picking it up so once that is confirmed I'll call within a few hours out." The next day, on 06/05, I asked again at midday for any updates. James stated, "No updates... if you haven't heard from me, that means I don't have anything for you quite yet... You do know it's a window, right?" I responded yes, of course, that's why I'm just calling for an update, in which he states not to worry, he'll make sure that the car gets picked up by tomorrow, 06/06. I responded with no worries and clarified if he is available to call, given that it is Saturday, as I understand weekends are usually non-business hours/workdays. He responded "Oh yes, I'm available! It's only me here all day, every day, so I am available." Today, 06/06, I called midday again; no answer, so I left a voicemail to clarify whether the window is to close and, if a driver doesn't pick up, how we should proceed from here. We then used the "chat blog" option on their site, where the automated system or a third-party team said they would escalate the situation. We gave it time because we understand it's a busy season and we were still in our window however it is now 6pm in which he called us because of reviews and stated in a very agitated tone "I canceled your driver! They were an hour away (mind you, we were told that we would be notified when a driver picks up a few hours prior) you should think again before posting a negative review and wait for the window to close! I'm the only one here... sitting here on my day off... does your doctor have a day off?! Do you have a day off?! (Again, I politely asked if he is available today because I'm very aware that Saturdays are usually non-business days. Overall, everything was fine until it wasn't. We were patient, consistent in our communication, and understanding, and received no further communication until reviews were posted, at which point we received an immediate phone call.

Appreciate the communication of the process and quick responses from David. My bike was picked up…read moreand delivered in less than 24 hours once the carrier was confirmed and coordinated by Ship a car ASAP. The price was reasonable as well.

Took them a while to pick up the cars so far they did a great job got my cars. Everything seemed…read moreOK. The driver was a good guy.

True to form and what you should expect from Acme Car Shipping. Charles B, the owner of Acme Car…read moreShipping asked me to contact him in response to my review and I did. He ignored my email and is simply trying to make it look like he is a responsive business owner. DON'T BE FOOLED! STAY AWAY FROM ACME CAR SHIPPING

We recently relocated from NOLA to IL and Acme was the preferred car shipper referred by our…read morehousehold shipper. Working with Summer at Acme was amazing! She was very responsive, attentive to our request to update pick up and delivery dates, and reached out to confirm all went well with the delivery. The car was picked up Friday and delivered Tuesday. Would highly recommend Acme and ask for Summer.

I shipped a car I bought online to my home in Dallas. Nick explained the entire process and made me…read morefeel comfortable with shipping my car. He always answered when I called and my car arrived a day early which was nice. If you are looking for a great car shipping company, call these guys!

From the owner: Vehicle Transport Services was started back in 2013 to create a better vehicle transport…read moreexperience. Our goal is to provide the best vehicle transport experience from the initial quote to the delivery of your vehicle. We continue to meet and exceed our mission each and every day to help for our customers and the industry as a whole.

I shipped my car with US Auto Carrier from CA to TX. Nik is very professional, honest and…read moreknowledgeable. He gave me a call day before shipping my car, confirmed the time and place. Next day he was there before me and put my car on the trailer with utmost care since my car is a little low. On the receiving end, He dropped off our car at the said time and stayed in touch throughout. Overall, it was really nice experience working with him. I wish him best of luck in his business and I hope, we can get out of broker's circle and start working with locally owned family businesses.

From the owner: auto transportationread more

Super unprofessional drivers that can't seem to bring your car to the correct area. I would not…read morerecommend this place.

I wanted to post a quick update to my review. While my observations and opinions of the driver…read moreremain the same, I would like to say that I believe this company as a whole cares about its customers. I was recently contacted by Chris at USA Auto Shipping in regards to my review. He was interested to talk about my experience and see what he could do to make it better. After our conversation and a little back and forth, I was offered a partial refund for the trouble with the driver. I truly believe my concerns were heard and efforts will be made to not use this driver if at all possible. Thank you for hearing me out and giving me the opportunity to help you understand me as a customer! I would definitely use this company in the future!!

I honestly could not believe how prepared these guys showed up, they pulled up with two trucks that…read morewere entirely empty aside from the equipment that was inside them. They had advanced tools and dollies that were able to help on a number of situations throughout the house. The dollies enabled them to move heavy objects in and out by themselves, not requiring help from the other movers while they were busy. Other tools they had which very notable were these pads that they laid against fragile objects when moving them through tight doorways in order to prevent damage. They were so careful with our things that we did not mind paying a little bit extra for extra cautiousness, after all you move once in a while and want it to be done right. This was definitely one of the aspects that caused me to leave the rating I did. Another thing that I really loved about these guys was that they did not allow me or anyone in my family to partake in carrying objects. They made sure that my parents relaxed and watched, and supervised the movers as they did their job. The manager said that it was their job and that was the reason they were there and being paid. We really appreciate all of the hard work and effort these guys put into our move. Even the truck drivers were inside helping as much as they could until the trucks were full and they had to hit the road. The entire move was scheduled to take two weeks but we managed to narrow that down to about eight business days. I could not be happier with the results. Thank you to the entire moving crew for all they did for my family.

Needed to find a mover fast. All the other "brand names" needed 2-3 weeks notice. I needed…read moresomething 3-4 days before I needed to move. I got assigned a coordinator to give me a quote from their home base in California. After I paid, I arranged a time frame for my household goods. The dispatcher was good at letting me know the time frame. They also got my car shipped and all that. One gripe, if that, is that they don't move your stuff themselves. They contract local companies to do the move for you. In other words, they are what you call a broker. I know this because I asked the movers themselves if they're with Trico and he said, "No, we are a sister company. They contact us and we do the rest." Another gripe is that they charged me a "long haul fee". I had a top floor, corner unit at my apartment complex. They charged me an extra $300 for extra footage for the move. So be wary of that part if you're an apartment dweller. My stuff got to California safely and everything was accounted for. As for my car, again, they contract other auto shippers. My car came back in one piece. I'd recommend Trico. Some may be hesitant if they're essentially a "middle man" of sorts. They were professional with the whole process.

Great friendly and professional rose great service didn't need no help did it all on his own Greg…read moregot a call to move an RV

From the owner: Transport for all campers. Fifth wheel, gooseneck, and bumper pullread more