Our front door was original and from the 70's, so we knew we had to get a new front door. My…read moreparents referred me to Advanced Door as they have had jobs done in the past by them. Our service was back in 2016, so it was a while ago from this review. However, we had a pretty good experience overall and would use Advanced Door again. We had a salesperson come to our home and show us books on what options could be regarding our front door and storm door. We were told to also come into the showroom to check out the doors in person. All the staff we interacted with were friendly and helpful. The showroom was very impressive and tons of stuff to check out. We sat with a salesperson again at the showroom and picked out our final design and color. The day of installation went well and the installers were clean and friendly. They took our old door away and did a good job with our front door. However, we noticed the design inlay on our front door clanked between the glass. The clanking was noticeable everytime we opened the door. Advanced Door made it right and got us a whole new door and then design inlay did not shake between the two pieces of glass - so this made me happy! They also provided a small bit of paint to make any touch-ups on the door. 5 years later, some of the paint has weathered away, so will have to use that to touch up. My only disappointment was the color of the door. We wanted a cherry red and that was the color I picked, but when the door arrived it was more muted and not as bright. I have grown to like the color at least but still a bit disappointing.

The great thing about Advanced Door is that they are really good at all things door…read more I needed help finding a solution for an entry door issue. I called Advanced Door, and Tom figured out a solution I never would've thought of. His solution was better, more effective and cost less than my ideas, so I really appreciate the expert care. While waiting for my door to come in, my garage door broke. Advanced Door was able to come that same week. Fortunately, I got Brett. Brett fixed that specific issue, pre-emptively solved another issue he saw coming, and lubed up my garage door. He even patiently answered my questions about garage door maintenance, including showing me the location of the ball bearings that require yearly maintenance by getting up on the ladder and pointing them out while the temperature outside was in single digits in January. I will include a picture of my garage door, which is not that exciting. The picture is of the new bolt that Brett installed. I had called about the broken bolt on the other side, but Brett saw this bolt was about ready to give too, so he replaced it while he was here, instead of letting it break, at some inconvenient time, so I would have to call again. Anyway, everything is working again. I recommend Advanced Door.

Spring on my door broke on Fri July 3rd morning. Called and left a message not expecting to hear…read morefrom anyone until Monday because of the July 4th holiday. They called right back, gave me a fair upfront price, and worked around my schedule to get someone right out to fix it so I could still make my afternoon plans. Professional, helpful, and I would highly recommend them.

I had new springs replaced on my garage door. This is a Local Family business. They were very…read moreresponsive, professional and upfront with the cost for the repair.

Our garage door broke on a sub zero Sunday afternoon. It was a cable and the door wouldn't go up…read moreor down and our vehicles were stuck inside. A quick phone call to doors of Pontiac on Monday morning and they had someone out to fix it..finished by noon! It was worth every penny!!

Extremely knowledgeable and experienced staff. No matter if it is a small or big order, you get the…read moresame great service. I will use Doors of Pontiac for all my future door purchases.

We just finished a relatively large project. All new Hardie siding, new gutters, new front door,…read morenew Pella patio doors. We compared with several different companies and decided with John McCarter and I am glad we did. Our experience started with Clyde, who really did win this deal for them. He was the ONLY one who brought us any kind of mock up for our house, offered design suggestions, and even gave us advice for our roof for a future project. I highly suggest you ask for him. He explained the entire project and how it would work. Next we worked with James, who did final field measures. And double crossed the t's and dotted the i's to make sure everything was exactly what we wanted before they ordered. We very much appreciated this. While we were working with James, we had an attic inspection done by Jim who caught a leak in our attic! So added bonus, always better to find that sooner. When you have a project this large, things ARE GOING to go wrong. The important thing is how does the company handle things when they go wrong. And I can give nothing but the highest praise to this company and specifically our Project Manager John Giese in this regard. He always got in front of every issue, quickly communicated everything and kept the project on track The job is split into separate crews, Vas was the Forman for the actual siding. And to this day I can't believe how fast and efficient his crew was. The gutter team of Hunter, Aubrey, and Jason were quick and offered great guidance! Helped us consolidate a downspout! One less for me to step on! Tony came out and quickly fixed our before mentioned attic leak. Dan and Josh took fantastic care of us when installing all our doors. They spent extra time making sure they were PERFECT. They also did painting work to fix some issues with the siding. Julio and Jeicob made our house truly look BRAND NEW!

Marc and Jayson came out to provide some follow on work to an earlier job. I thought they were…read moregreat, finding out that the cause of my ongoing issues were not at all related to the original problem they fixed, but a separate one which they were able to quickly resolved. Would definitely recommend.

My wife brought our motorhome to Bob because he said he would take care of removing a lock for her…read more Although the lock was removed and we appreciated that and we thought it was a fair price, my wife was berated and treated like absolute garbage the entire time she was there. I've had instances with Bob in the past where I was taken aback by how rude, confrontational and irrational he was but I certainly didn't think that he would be that way to my poor wife. I feel terrible about sending her there and I would suggest only engaging this company if you've got thick skin and you're ready to walk away shaking your head wondering how they are still in business.

We have had issues with a person who used to work for us entering our property periodically. Our…read morealarm system has been completely changed, the codes changed and the locks rekeyed many times. Of course we have notified the police and taken any advice given. Finally I heard about high security locks that are nearly impossible to pick. Having met Robert once before I thought that he might be able to provide this service. His response was so startling and rude. Robert suggested I get in touch with a memory service. When I asked him to explain he said that he thought I had dementia! I was unaware that I had contacted a locksmith and psychiatric service. He is demeaning and socially inappropriate and very rigid. Having worked with many people I have only seen this combination in people with OCD but unfortunately he is not a pleasant person. There are so many locksmiths why attempt to interact with Robert. Call someone else who will complete your job and behave like a professional.

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Came quickly to fix my garage door issue, payment was easy and reasonable! Would definitely use…read moreagain.

Taylor Door Company, Simply the Very Best Door Company ! From the Sales and Design Process with…read moreSavana to the Superb Installation Mike Completed !!!Professional Team from Start to Finish. My Door is GorgeousThinking about my next Project(s) with Taylor Door Company..Highly Recommend !!! Pricing Fair for the Quality....You Get What You Pay For!

I requested a quote for a new door installation. Never heard back from them. In fact I think I…read moreconfirmed for a appointment at or like around 3 and they never showed up or called!

Mark and Que were on time and did excellent work. Courtesy phone call kept me informed on expected…read moretime of arrival. Work quality was excellent. Would highly recommend services.

The crew of Ron, Moe, and Joe did an excellent job on our exterior trim rework. They were…read moreefficient, conscientious, and courteous, as well as careful with our home and our grounds. I would definitely recommend them and John McCarter Construction for and related work on your home.