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    Ace Hardware

    2.6 (39 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 7:00 pm

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    Old. Yellowed. Product.
    Dan H.

    I love hardware stores. Specifically I tend to love smaller stores. Big box is nice. But the hole in the wall hardware stores always give me the feels. I'll also preface this with I grew up working at an ACE hardware. Ace typically maintains that small store feel, with knowledgeable employees... well this is a shameful opposite. Boy.. this ace is a joke. I have attempted 3 times now to come here for projects and I have been disappointed every. Single. Time. This store has sold me a returned staple gun that was jammed when I got it. Thankfully they did accept the return This store has been out of stock of white light switches and I have told them 2 times. 6 month ago... And to top it off... I came in to get a dimmer switch.. They have only dimmers that have been RETURNED.. taped shut.. and so OLD that the clear plastic has YELLOWED... I brought this up to the employee and he said "oh you can't get these anymore" Which is a lie. A bold faced lie. Straight to my face. I just purchased a brand new one at Home Depot. I needed a second one and didn't want to drive as far. So I came to ace. I TOLD him don't lie to me. And he looked down and said you can't get this anymore again. Which... actually now that I think of it is true. Lutron has updated their packaging so technically this antique isn't sold anymore. There is newer product. Don't freakin lie to customers. Don't sell used and returned old product at full price.. I'm bummed. I won't come back here. Absolutely shameful.

    Ace Hardware's online price had no warning that it might differ from the in-store price !!
    William L.

    First, let me tell you that I've read the prior reviews that criticize this Ace Hardware store as being racist, rude, obnoxious, etc, etc. I have never experienced any of these things. But I have experienced a very direct (understand that being "direct" is not the same as being rude) clerk who would not honor the prices you see online. THAT is my ONLY concern with this store. In an era where 'brick and mortar" stores are competing against real online competitors, you would expect them to at least honor the prices shown on their website. NOT this Ace Hardware store. I was in a bind relative to time and needed a 100' rubber garden hose. I looked online and found that Ace had just the hose I needed for $59, a very good price for such a hose. But when I went to this Ace the price shown on its shelf was $89 !!!! ESSENTIALLY A 50% DIFFERENCE !! I was certain it was miss-marked. But when I asked the check out clerk to check the price he said "oh, that's the online price that you only get when you order it online and wait about a week to have it delivered to the store ... where you would pay the lower price". Like I said, he was DIRECT but not rude. I asked if there was a manager there that would approve the price listed online and he said "sorry, that's our store policy and I don't set the rules". So I bought the hose for $89. But when I got back home I checked the online listing and found that there was no such warning of a potential price difference. I then search the web and found that many (not all) of the Ace Hardware stores will honor the price. But apparently not this one. So I kept the $89 hose but developed a work-around for its intended use so as to use my Costco $25 100' one. I returned that $89 one to that Ace Hardware store for a refund. But this is probably the biggest case of price gouging I have ever witnessed. It is my hope that you be aware of this and do a couple things: 1. DO GO ONLINE and look at the Ace Hardware site. I find that for a relatively small store they have a lot of products that other brick and mortar stores no longer stock. For instance, they have specialty "Black Box" gopher traps that are the best in the world as well as specialty toilet repair parts that are very difficult to find. 2. PRINT out a copy of the online price off their site. 3. CALL the local Ace Hardware store BEFORE you go to it and ask them what their price for is ... and if it differs from the price you see on THEIR website if they will match that price. If not, call other Ace Hardware stores until you find one that will. 4. IF you can wait the week for a purchase off their online site and convenience or a time dependency is not an issue, order it online and get both the product at the price your deserve. I'm certain this Ace Hardware store thinks it will make more money by playing games against its own online pricing vs that which they charge for it in the store. But if my MBA is worth anything, they will "disturb off" many potential customers (like me and probably you). And in the process, those customers will buy the product but wait a week or two before returning it and actually cost their store both a fair profit and customer esteem. All that said, Ace Hardware stores many times sell products that you can't find conveniently elsewhere and are well worth the additional expense (like that gopher trap). The ONLY reason I am rating them a "3" rather than a "5" is because of this store's price-gouging bait-and-switch strategy vs their own online price. This store is not racist and they are very helpful. And after I returned that hose I casually walked around the store updating my understanding of the products they sell ... and was only asked if there was something else I wanted. PS I will attach JPGs of the hose I wanted as well as an online expose from "The Crazy Coupon Lady" relative to Ace Hardware matching online vs in-store prices. PPS I consider a YELP 3 Star Review as just OK ... NOT A-OK.

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    1 year ago

    This place usually has what I need . This place is not anywhere close to being as bad as the comments. I've been coming here randomly 4 yrs

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    6 years ago

    Everyone is always so helpful, and have what I need without it becoming a big event like larger stores.

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    9 years ago

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    8 years ago

    Owner is rude and treats people like they are stealing. Beacuse yes I am going to take so much in my nonexistent bag and yoga pants. Lol.

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    Lowe's Home Improvement

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    Ace Hardware - hardware - Updated August 2026

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