Your standard Lowes store. Big parking lot with plenty of parking spaces. The restrooms are located…read morein the front of the store, NOT the BACK. Bunch of knick knacks and normal home improvement merchandise. Employees were friendly and efficient.

service sucks and nobody knows the job Ask five different…read morepeople five different questions in between that I don't know or we don't have that in this store I just went to Home Depot in Matthews. If anybody's looking for a job, just go work there nobody knows anything

Service and food quality was very good. Seems even if you pick up through yelp you have to go…read morethrough a delivery org like grip hub

Staff is friendly once you can get their attention; however, I've experienced poor communication…read moreand follow-up. I worked with the manager, Paul, and ordered a Weber grill that was not in stock. I had to call several times and even stopped-in to get a status on the order. Since I could not get a good answer, after a few weeks, I eventually gave-up and ordered from another company. I really wanted it to work since they are a "Weber dealer", but I guess they don't care about their customers and sales (missed out on $1K+)... at least that's how I felt. I can't recommend, at least for trying to order products not in the store.

This is my go-to place for anything I need for yard maintenance. While there are other stores in…read morethe area that serve a similar purpose, the variety and selection of products here cannot be best. For example, there are lawn products that I've not seen at other stores. Whenever in doubt or a product to use for a specific job, I always come here.

Melissa was so so kind and sweet for helping me! love coming to this store they always have what I…read moreneed and are super easy to work with.

This was an expansive hardware store, that carried most everything from soup to nuts. Spread out…read moreover two floors, this place really pays homage to the old full service hardware stores ... whatever you need, they probably have it. While prices here are not rock bottom, that is not their goal. They do not seek to be the lowest price ... like big box stores ... but rather they want to be the full service option. For example, you need screens re-screened ... they'll do it. Liked this store a lot. Greeted when we came in, and loads of service people there to help you. Next time we're looking for a bolt or two, we'll be back.

I'm always so enthusiastic about coming here and I've been doing it for many, many years since the…read moremid-70's. It get's better every year and it's a great place to find affordable Christmas gifts for kids. The Staff here is always helpful and ready to assist with a smile. Today, when I walked in, I was greeted by two golden doodles in Christmas gear sitting by the fireplace. They have such a great variety of products year round. They must be doing something right, they've been in busy OVER 40 years!

Renfrow's was recommended to me by the folks down the street at the Matthews Heritage Museum. It…read moredid not disappoint. The store is deceptively big. The front door is narrow and old. But walk through that door and its like the Tardis from Dr. Who. The store really opens up into multiple rooms each with their own treasures to be found. Then out back there is a garde. And green house. They have chili pepper plants the likes of which I don't think I will ever see again! I swear the jalapeno plant was nearly as tall as me. And that is not an exaggeration. It was massive. Like a spicy tree. It was seriously impressive. Anyhow, there was also a "volunteer" plant just outside the back door that had tiny red peppers on it. Nobody seemed to know the variety but said they were too too hot. Maybe Tobasco peppers they thought. I started talking to them about my own home garden and how I struggle with tomato and pepper blossoms not sticking around long enough to produce fruit. They told me about something called "Blossom Set." I would have bought some there but it was greater than 3 ounces and I had to fly home. What I did buy was a bottle of scuppernong juice. Funny name for a native grape with a delicious flavor. A little more tart than standard grapes. I had been wanting to try scuppernongs and that did the trick. My only regret here is that I don't live anywhere near Renfrow's and could not biy as much I really wanted to. If I was a local, this would likely me a regular stop on my weekend errands.

The best of the best when it comes to a local and old school hardware store. They know what they…read moreare talking about when it comes to all things plants, hardware, etc. only complaint is their hours- no Saturday hours, but other than that- recommended

We took the pen turning class at Rockler Woodworking and had such a great time. It was hands-on,…read moreeasy to follow, and genuinely fun the whole way through. John was our instructor and he was excellent. He explained everything clearly, made sure everyone felt comfortable using the equipment, and kept the class engaging without ever feeling rushed. We also met a few other team members while we were there and everyone was incredibly friendly and knowledgeable. You can tell they really care about what they do. We left with pens we made ourselves and are already talking about coming back for another class. Highly recommend!

First time attending a woodworking class at Rockler. 2 1/2 hours of fun. Great teaching and…read moreguidance was given by our instructor Spencer. Epoxy art - ocean wave board. I had no experience with this and really enjoyed my class. I will sign up for more classes for sure.

We use this location often and they are typically pretty well stocked and have helpful employees…read more We had a fridge delivered yesterday. No other stores could get us the exact one we wanted, so that was the first big plus. The truck came perfectly within the time estimate and the delivery was smooth and easy. Juan and Troy were professional and knowledgeable. They were efficient and super nice. They cared for the fridge AND our house (and all the kids running around) with the highest attention! Really pleased!!

While out running errands I popped into this Home Depot just to see if they had any house plants I…read moredidn't have. I picked up a few succulents, some cactus soil and a huge bag of perlite. I didn't realize it but the perlite had a slash on the bottom and had been taped up. I didn't realize til I was putting it in my car and didn't have time to return it at that moment. I will be returning it because who knows how much of the perlite is gone from the bag. Overall the store was nice and clean but the house plants were in odd locations and I had to search for them. Home Depot 5415 Ballantyne Cmmns Park Charlotte, NC 28277 (Review 506 overall, 50 in 2021)

Placed an order for a few electrical items (surge protector, outlet, etc). Two weeks later, nothing…read morehas been delivered. I called to inquire about status of order. Was told that person was out to lunch and would call back. No call back. So I called them again. Was transferred a couple times and finally got ahold of someone that said the order may not have shipped yet. They asked if I would hold as they contacted manufacturer. I told them to cancel my order. A proper business would have emailed or contacted me about the order being delayed especially considering it was 2 weeks. A proper business would have returned my call as committed. The only reason for not getting a 1 star is that they refunded me promptly.

This company has great customer service. The product that I needed was out of stock, but they were…read moreas helpful as they could be and responded quickly every time I contacted them.

I needed a tank refill. According to the tank meter, the tank was 30% full. According to the…read moreSouthern Propane website, my tank was at 9%, and in order to get a refill, I had to schedule a "safety inspection." I called each day, every day for a week, was on hold every time for at least 20 minutes, and finally on the last day (because I could stay on hold), someone finally picked up. Their response to my need to get a refill? "You have to press #2. You pressed #1." No actually, I pushed #2, but as it was obvious the customer service rep had no interest in helping me, I hung up, called back, went through the exact same voicemail hell, and when someone finally picked up after 30+ minutes, he was very helpful, but overall all customer service, wait times, etc. are horrendous.

The desk staff are unresponsive and unprofessional. Their billing is aggressive i. That they leave…read morea bill when they fill the tank, send a bill in the mail shortly thereafter and rebill around a week after that every single time. I had a terrible time scheduling the initial installation of the propane tank (the installers were fine, it is the office staff that's the problem). They didn't place me on a refill schedule as requested and we literally ran out of propane. Got that resolved and now, after approximately 3 years of service I receive a random bill for not meeting their "minimum usage. Called to inquire about this and, again, staff are unresponsive, stating that they would email the Monroe office and have them give me a call. That was November 15, still no word from anyone. Going to try one last time today. Otherwise, cancelling my contract and filing complaint with company and the appropriate govt agency.