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    Queen City Homestore

    3.1 (7 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Queen City Homestore Photos

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    Ask the Community - Queen City Homestore

    CLT Appliance Repair

    CLT Appliance Repair

    4.6
    (86 reviews)
    20.3 mi
    Discounts available
    Locally owned & operated

    Repairman here within 2 hours. He has to order a part and will be back in a few days. Alex was…read morequick to diagnose the problem. He was efficient and very personable. I recommend this company.

    I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

    Photos
    Dryer repair and maintenance
    Dryer repair and maintenance
    Dishwasher repair
    Dishwasher repair
    CLT Appliance Repair

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    Appliances 4 Less

    Appliances 4 Less

    5.0
    (5 reviews)
    11.8 mi

    This place is worth the drive.,., The customer service is…read moreover the top. It is no wonder the inventory flys out of this space. They stand behind their products and they deliver and install when they commit to. My tenants dryer broke, I drove to Concord because they had a larger selection of product, Kevin and Sam could not have been kinder. They delivered & installed the next day!! I will be returning.

    I rarely write reviews, but after my experience with Appliances 4 Less, I felt compelled to share…read more I usually keep to myself when it comes to online feedback, but the level of service I received here was so above and beyond that I wanted to go out of my way for them, just like they did for me. If you're looking for appliances and want to feel confident about your purchase, this is the place to go. From the moment I reached out, both the salesperson and owner was attentive and genuinely cared about making sure I was happy. He took the time to answer all my questions, even the small details about the fridge I was interested in. He was patient as I explained my concerns about the side of the unit that would be visible in my kitchen, and he made sure to check it personally and reassure me about its condition. It was clear that customer satisfaction was his top priority. Finding an appliance in my budget was important to me and so was prompt delivery. My interactions for price and delivery was both straightforward and honest. The owner worked with me to find a deal that fit my budget, including warranty and delivery, and never made me feel pressured or rushed. He was transparent about what was possible and what wasn't, and I always felt like he was being fair. He patiently walked me through the process of payment so I could conveniently pay over the phone instead of returning to the store and he made sure everything was set up correctly. Scheduling delivery was easy and flexible. I have a busy schedule, and he made sure to accommodate my availability, even suggesting ways to make the timing work so I wouldn't have to miss any appointments. He communicated clearly about when the delivery would happen and made sure I'd be notified when the driver was on the way. That kind of attention to detail made the whole process worth while. The warranty was explained thoroughly, and I felt confident knowing that if anything went wrong with the appliance, I'd be covered with no hidden fees or deductibles. He sent me a receipt that included all the details--model number, warranty, delivery--so I had everything in writing. If there were any issues, he assured me I could call him directly and he'd take care of it. Overall, Appliances 4 Less is a trustworthy business that truly puts the customer first. The salesperson went out of his way to make sure I was satisfied, and I left feeling like my happiness was his ultimate goal. If you want to buy appliances from someone who cares and will go the extra mile for you, I highly recommend this store. I was happy to take the time to write this review as he took the time for me, and my hope is that others will give them a chance as well because I am a business owner that likes to see other businesses succeed.

    Photos
    Appliances 4 Less
    Appliances 4 Less
    Appliances 4 Less

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    Queen City Homestore - appliances - Updated August 2026

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