This store is fantastic! You are greeted at the door by an employee asking to help you. They are…read moreknowledgeable and friendly. Reminds me of the days when hardware stores were hardware stores, and not like the big box stores. Has a good selection of items.

Always very helpful, usually have what I need or are willing to order. Great job sharpening mower…read moreblades for a reasonable price.

Great and friendly service. This is not the closest place for me to buy hardware but it is the BEST…read moreplace!

Love these guys. Right down the street from a rental I own. Always helpful with helping me find…read morewhat I need and and always friendly!!

Friendly service. Nice plants, inside and out plants are…read morevery healthy. Often find great end of season savings. Large seed assortment and nice planting containers. Easy in and out. Reasonably priced home items.

Came in for a simple task. My dad and I needed some keys made. Stacey at self check out was super…read morehelpful. She helped us make them all as the machine seems more complicated than it probably it

We were given a homemade birdhouse and needed advice and hardware to mount this to a tree. We were…read moregiven solid advice and the needed parts to complete this project. This would be a simple task for most but not me. The advice was most welcome & needed.

So friendly and helpful. Any hardware store that is kind to kiddos is my kind of store. #shoplocalread more

THIS is the hardware store to go to. Prices are competitive with big box stores. Great selection,…read morelots of hard to find items. They even replace glass in double pane insulated windows. Free air hose out back too.

From the owner: Ace Hardware is committed to being the Helpful Place for hardware, plumbing, tools, grills, garden…read moreand more by offering our customers knowledgeable advice, helpful service and quality products - Hardware Store, Hardware, Paint Store, Paint Color Match, Hand & Power Tools, Grills, Lawn & Garden -

We went into New Albany location a few weeks ago to look at whole house window replacement…read more A fast speaking young man showed us the options (luckily we did our own research and have done windows in a previous house). He was only moderately interested as he told us his specialty was "historic" preservation (sorry our house is only historic to our family). We were told we would be called to set up a visit for measurements followed by a quote. After two weeks and no call my husband called the store and was told we would get a call (last) Saturday and still nothing. Guess we'll move on. Would like to use this side of the state line, but what can we do. As Julia Roberts told the snobby salesgirl in "Pretty Woman" -"big mistake" as a kitchen and bathroom total renovation is to follow.

We had our house built 19 years ago. Our builder installed Andersen Series 200 windows…read more Over the years our bathroom window started leaking air. I spoke to a carpenter that has done some work for me in the past, and he suggested I talk to PC as they are a Andersen distributor. Stopped in PC with the idea I may have to buy a replacement window. I spoke with Sandra McClure and explained what was going on with my window. Once she narrowed down the exact model of my window, she took me to their window showroom. Ms. McClure pointed me to the Series 200 Andersen window and asked if that is my window. She was right on the money. At this point she starts disassembling the window so she could show me all the weatherstripping and gaskets. She showed me each one I should check. At this point we go back to the sales desk and she prints out a full schematic of my window and highlights all the pieces I needed to check. I had volunteered I thought I may have to buy a new window. Throughout our entire conversation she said I have excellent windows and she doubted it needed replacing. She kept saying she felt sure my window could be repaired without too much trouble. Additionally she stated any parts I may need she could get them for me. Not one time did she try to sell me a new window. I did ask for a quote just in case my worse fears were the case. So, I come home and start taking my window apart. Two of the main gaskets that seal the windows together are somewhat adjustable. I gently adjusted the gaskets and the window quit leaking air. Now one final small problem. As I was trying to tighten up the window latch, I stripped out the wood casing. So I call Ms. McClure and first thank her for her excellent guidance. Then I explain I stripped the screws on the latch. Yep, she had a fix for that too. Worked like a charm. In these times of less and less customer service, Ms. McClure and PC provided excellent service. You can bet if I need anything window related, I'll buy it at PC.