Very helpful staff! I went in here to look for oven cleaner, and I was advised to use a heavy…read moredegreaser instead. Hey, makes sense. Lots of choices and prices.

On the island we have 2 hardware stores and close by in war torn Oakland is a Home Depot. The…read morehardware store at South Shore is convenient if shopping at other stores in the center but the problem is I usually have to go to the other hardware store to actually find what I need. The other store....Encinal Hardware. Granted neither place is going to have the quantity and breath of products as Home Depot. Given that, I almost always find what I need at Encinal Hardware. Growing up I was in hardware stores all the time so I love the old style multi tiered nail bins among other things. The isles are narrow but navigatable and packed with just aboit everything you might need. The staff is as knowledgeable as any I've seen. I usually know exactly what I want but I have had some assistance with getting custom cut items in the back. I have also overheard staff helping other customers who have no clue. Staff is alway patient, polite and helpful. From now on even if I need something at Safeway or TJ's at South Shore I'll go out of my way to come here for hardware needs.

Can't beat prices here. Even when not on ad they beat any large box store prices. Not liking how…read morethey have different tiers of coupons. You have ad sales, coupons needed sales, and club sales that go on simultaneously. Makes me confused on what item I saw where and at what price. Went on a Saturday morning at opening... got a greeting... which is rare because this store tends to get busy. They were out of a few ad items but a few they were able to locate in the back.

First time encountered such rude customer service. Not sure if he's just unhappy with his job or…read morethey're having a bad day or is this how they always treat their customers. I called in to see if there was a tech cart in stock, because apparently their online inventory is inaccurate. A nice lady helped me. She told me they didn't have any in stock, I ask since you guys can see who has it and your inventory is more accurate in your system, can you tell me which store does have it ? She said yes I'll put you on hold, 5 mins later a guy came on the phone super aggressive, asking me what I'm looking for I said I have already been helped. He says what are you looking for ??? I told him wha I was looking for and he said unfortunately we don't stocks check here. You need to call every store if you want to know if it's in stock. Then I explained that since all HF have the same inventory can't he just view it to see it ? Aggressively told me no, I asked for his name he said he can't give out his name. I asked him then what was other lady doing for five minutes? He said she's not even checking the item she's helping another person. So please explain what was the point of putting me on hold and telling me you're going to check then not checking ?? I asked for his name and he told me he's not allowed to give out his name. This phone call was at 10:13am 4/17/26 I need someone to please reach out because this is unacceptable. I will also reach out to their main office in Woodland Hills CA.

Friendly staff! Walked in and first thing I noticed are their frozen pies. Wut!? Pies?…read moreInteresting! Had to ask about them and the staff said they were very good. Nicely lite store and very organized. We got what we came in for and now we are thinking of coming back for pies :)

I had high hopes for this store and I think they're still going through their "growing pain"…read morebecause I went to their soft opening, and the workers at the time, were very friendly and helpful. I went in last week to pick up an online order and oh my what a 180º difference. The current workers are not the same as the ones I saw during the soft opening. I go up to counter to tell them I'm there to pick up my online order. Since it was a larger item it was in the back. One of the workers, on the headphone mics, tells someone in the back/storage area to bring out my order. I think all is good and I will be getting my order. That wasn't the case. After a 2-3 minutes the person in the back calls back to ask what are they were look for, and the counter person tell them what it is and the specific item. After about 5 minutes the person from the back comes up to the front to personally ask, again, what are they were looking for. And I tell her along with the counter person (that's 4 times so far) what the item is. After waiting about 10 minutes the person finally brings out my order. Even thought this San Leandro location is more convenient for me I will go to the one in Castro Valley since they know what they are doing. The workers at San Leandro need more training and/or hire more experienced people. The current ones look like they're still in high school or just started college and haven't learned the concept of customer service. I might go in a few months to see if it has improved.

This places has the rudest, unfriendly & unknowledgable salesperson. I am a general customer who…read morewas sent by a plumber for two tub stoppers. The issue is that the tub is older and the screw is larger than a 3/8. I am so use to people who help you understand the issue. This guy could not even tell me what size screw is the next size up from a 3/8 inch.

The store itself has all the good parts that you may need for your home old and new customer…read moreservice is awesome if you need to return apart, no problem.

I love this place. You're missing a screw or you need a screw for something else unusual go there…read morethey have everything you need and they're very nice.

More of a speciality tool store unlike Home Depot who attempts to get a little of everything. They…read moreprice match too which for me is important since everything is cheaper online. No waiting, same day for most of your needs.

Super helpful employees who make sure you're getting a fair price. Never imagined I'd need to run…read moreout for welding supplies, but now that I do, having them just off Alameda is super convenient.

I just got my first welder and this place was amazing. I worked with Ken as he was highly…read morerecommended, and I can see why. He walked me through several machines and price points and spent over an hour discussing the various options that would be right for me. When the machine came in, he called me as promised and we set up a convenient time to show me how to set it up, gasses and all. There was no question too simple or complicated. He was patient and diligent and I feel like This store in particular has a real reputation based on all the people that came in during my visit. The workers know their customers, and offer them coffee, and are very knowledgeable and open to all types of welders from artists to structural union welders. Just loved every part of my experience and I thank Ken for this! I'll be coming back here even though the Berkeley airbags is closer to me.

Everyone here is very helpful and kind, From staff in the front to staff in the back. They made my…read moreexperience easy. Thank you Ewing San Leandro

I have been a customer here @ Ewing SL for 40 years and in the irrigation (and Landscape) industry…read more My opinion may be biased, but you might gain some 'insider knowledge' on how to navigate Ewing San Leandro for your own personal interests. Ewing sells primarily to wholesale/industry geeks (like me), but they also do sell to the average joe(or Jill)-off-the-street. While they might not necessarily be able to personally guide you (holding your hand) to put together whatever irrigation project you're on, they are more than capable to recommend only the best and correct products to use if you're unsure. If you've done some prior homework on Youtube, etc, and you have a vague idea of what you want/need to do, the folks at Ewing can definitely help you on your way on the journey to successful project completion. This is not your Ace Hardware or Home Depot sprinkler aisle. They sell the 'Real Deal' here, and know their product lines inside and out. While I consider myself fairly knowledgeable, I will come across an issue that I am unable to resolve by my lonesome. There are in-house experts that 'I got Nothing' on, as far as an extremely deep product knowledge base. The key to Ewing is to have an idea of what you want to do and at least a vague idea of how to do it, but you need some guidance on which parts to use to put together your solution/system. All the major reputable industry brands are represented here: Toro, Rainbird, Irritrol, Hunter, to name a few. They will steer you to the correct item to fulfill your particular need(s). When you leave this establishment, you can rest assured that your purchase will be top-quality, and will 'do the job' as long as you have given the personnel enough information to assist you! Ain't no cheap (as in quality) stuff here!

The sales person couldn't care less if I was there or not. They were communicating when I asked him…read morequestions. I have to know there was a sale going on, but you wouldn't know it from inside that store. There were no posters about the sale or anything unlike all the other locations I've been to. I asked if they were doing the promotion and was told yes. But I shouldn't have to beg to get the discount. What's worse: there are no prices on anything! You have to ask a sales person to get the price on even the smallest items. What kind of store does that? Is the price determined by how much he likes me? What I'm wearing? How rich I look? It's ridiculous. I ordered multiple sample size paint and one of them was mixed incorrectly. Skip this location.

THE BEST PAINT STORE…read more I was looking for paint since I was remodeling my house and wanted a more long lasting quality paint. The bald guy that was helping me was so informative. He was so helpful with my swatches for the interior of my house and even helped me choose the best finishing. The paint was ready within minutes and he helped me bring it to the car which I appreciated since it was so heavy. They have everything from brushes, wood stains, tape etc. to help with the process of painting. I also really like how all their products are really high quality. Definitely will back for future home renovations!!