Enrique did a wonderful job walking us through paint samples, shades, finishes, types of paint. I…read morehighly recommend checking this place out for your next house project!

Walking into a paint store can be overwhelming with all the merchandise choices, etc. but having…read moreknowledgeable well trained, and helpful staff makes all the difference in the world! We've worked with Enrique, and he is a true professional and guided us in the choice selection of paint and he was able to match almost 100% Paint that we had previously purchased from Kelly Moore. The store is super organized and merchandised well and the staff friendly with plenty of parking! Make this your number one paint store you won't regret it.

My company has a house account with SW and we are closest to this location…read more Unfortunately, they drop the ball nearly every time with communication when calling in orders. Today, I called in and was placed on hold ' for a second', which turned into over 10 minutes. I called back and finally got someone on the line who was helping with my order. He went to check on product and then...disappeared for over 10 minutes. I called on my other phone (while still on hold with phone 1) and someone picked up, said the guy who was helping me was assisting an in-store customer and I then ask the guy I'm talking to to help me. Rather than help, he abruptly put me on hold. 5 minutes later my call on phone 1 was hung up on by SW. 9 minutes later the guy who was originally helping me came back on the line to tell me they couldn't fulfill my order. A half hour on the phone wasted. I strongly advise utilizing the Hayward location. Hayward offers friendlier, more competent service

CARLOS- The Store Manager; Is very helpful & very knowledgeable & Very Nice !!…read more I went in to get a special color for our kitchen cabinets & he was AWESOME

This is my favorite Ace Hardware store since it is within minutes away from my home when I need a…read morequick repair. The best thing about this Ace Store is the helpfulness and friendliness from the employees. I recommend people download the app as it has monthly coupons if you frequent this Ace often. My favorite parts of the store are the tools and garden section. In comparison to big box stores like Home Depot and Lowe's, Ace has some items that not frequent sold like plants and tools. I've been eyeing some flowers like argyranthemums. Sometimes there are exotic varieties in the summer. Plant enthusiasts should check this and other Aces out.

I decided to go to Pete's Ace Hardware after finding no help at my local Lowes. I needed a cabinet…read moredoor hinge replacement. The staff at Lowes said he was only doing stocking and I should pick out possible replacements and if it does not work, return for refund. His and my incompetence was at the same level. An entirely different experience at Pete's. Within seconds after entering the store, a staff member asked if he could help me. I showed him item I needed and he found the exact model needed and asked another associate to confirm it. Never get this type of service at a Big Box store.

Not a lot of people in here these days. We stopped in and were greeted by Russ last night around 6,…read morewho was wearing a smile. We looked at some paint colors, picked up a couple samples, and went home to decide. Woke up this morning, went into the store and was again greeted by a smiling Russ :) we asked him to summon a paint specialist and he walked to the paint counter and mixed our paint. This dude is the service MAN! Closing, opening, mixing paint, what the hell, he should probably be managing! Nice work Russ! And Outdoor Supply? Pretty cool.

This hardware supply has a little bit of everything--pots, nice indoor and outdoor plants, outdoor…read morefurniture, cleaning supplies, glass cutting, etc. Have never needed help so I'm not sure about customer service besides being checked out--but they're friendly. Prices are just as elsewhere. Nice to have this hardware supply in the neighborhood

I would like to recognize Marta "MC" for her outstanding customer service at Home Depot. From the…read moremoment I arrived, she was friendly, professional, and genuinely eager to help. MC went above and beyond to answer my questions, guide me to the right products, and make sure I had everything I needed. What stood out most was her positive attitude and willingness to take the extra time to ensure I left satisfied. It's rare to find someone who combines product knowledge, patience, and exceptional customer care so effortlessly. MC is a tremendous asset to Home Depot, and her dedication to helping customers does not go unnoticed. Thank you, MC, for making my shopping experience such a positive one!

Parking lot it big, lots of parking available This store is…read morehuge Nice big aisle Very well organized and stocked up You can find good deals on certain item All employees are super friendly , each employee that passed us by said hello Lots of self check out stations with employees standing near by to help

It's been a while since I came here. Since I needed some items, we were greeted upon entry by 2…read morefriendly lads having a conversation. One of them pause the chat and asked if I needed help. I told him what I needed and I followed him to where the items were. Marcos who was the young lad who took and showed me the items I needed was super helpful. He answered my questions and overall made my shopping experience awesome. When it was time to check out. Albert rang uptrend transaction and was friendly too. You're ally don't find good customer service and generally when I walk in a store, they won't even acknowledge me and co tinue with their side chat. Kudos to Marcos & Albert

Such a bummer as this place is down the street from me. I went in to trade in soda stream and he…read morewanted to charge me $85 to trade in 3 bottles. Normally I pay around $50 for 3 trade in's but wanted to support local business. Sadly this is not the first time their prices are way above others. Ended up driving to the Ace in castro valley where i paid $50 to trade in 3 soda stream. Officially lost our business for good. Crazy high prices.

I came in store by myself and I didn't receive much help until I was literally walking out, I found…read morea beautiful modular reclining sectional with usb ports and I love it!!! I didn't buy it in store I went home and ordered it online with the 5 year warranty and delivery all with the help of MYSELF. Living spaces is huge but the fact I wondered around for 25-30 minutes before someone asked if I needed anything was odd but I love my sofa so it's G I guess. - Happy Yelping

We bought the KYNDALL II Grey Twin/Twin Trundle Upholstered Bunk Bed in December 2024, and the top…read morebunk recently collapsed completely onto the bottom bunk under normal use. This bed was barely used. No jumping, no misuse -- just normal use. A bunk bed should not structurally fail like this after just over a year. This is not wear and tear, it's a serious defect. The most concerning part is the safety risk. If my child had been on the bottom bunk at the time, this could have caused a serious injury. What's even more frustrating is that Living Spaces refused to help because we are just a few months outside of the one-year warranty. Hiding behind a warranty when a children's bed collapses like this is unacceptable. This is not just poor quality, it's dangerous. And the lack of accountability makes it worse. I would not trust this product or this company.