They sold me a $600 window with green tint despite assuring me it would not be green. It doesn't…read morematch any of my other windows and they wouldn't take it back. They could have at least sent me a new sash with the proper (clear) glass I had asked for in the first place. It's also just a bad quality window overall.

What a wonderful local business! Support local instead of big box stores. Friendly, so very…read moreknowledgeable, great selection of products and convenient locations!

Guys in there that staff this place are amazing they helped me alot with my job at Groton Inn…read more They had all my paint colors ready before I arrived within 60 mins in talking 10- 5 gal buckets. Thanks guys

I went into the store for some paint samples. I was literally in the store for 10 minutes and noone…read morecame to greet me or ask me for if I needed help. I was convinced I was in the store alone on someones break so I walked to look at brushes to see a guy standing at the counter looking at his phone. No look up, no Hello, nothing. I took the paint samples and decided to go to Benjamin Moore in Mystic as anyone can match paint colors these days. What a shame!

Learn some manners. Unfriendly staff always. If you want continued business be kind to your…read moreclients. Thanks but no thanks . Customer service is just as important as the product

Another trip to buy paint and was lucky to have Andre assist me with the purchase. He came to my…read morerescue! Thanks Andre - see you next time

The place overwhelmingly smells like a little box, which 2 other customers in line in front of me…read morepointed out to the cashier who seemed to have the attitude that customers should be fine with that. Cats roam the aisles and one was sleeping on top of the checkout counter. Avoid this place if you have any allergies or if the smell of feline urine/feces bothers you.

If I could give 0 stars, I would. I dropped off my Husqvarna leaf blower at Johnson's Hardware…read moreRental and Repair in Groton, CT almost 6 months ago for a warranty repair. It was still covered under the Husqvarna warranty, and when I left it with them, I explicitly agreed to pay for diagnostics if the repair wasn't covered. About a month later, they called to tell me the carburetor needed replacement and that they had already ordered the part from Husqvarna. They never mentioned that the repair wasn't covered under warranty. I was told the repair would be done within a couple of weeks, so naturally, I assumed it was covered since they proceeded with ordering the part without informing me otherwise. Two months passed without any updates, so I called to check the status. They claimed there was a delay in getting parts, so I waited. Finally, after nearly 6 months, they called to say my blower was ready for pickup. When I arrived, I was blindsided -- they told me the repair wasn't covered by the warranty, and I was expected to pay out of pocket. I spoke with the Sales and Repair Manager, Gene Conley, who insisted that I had authorized the repair, citing a note in their system. The only call I ever received, though, was to inform me the part had been ordered -- nothing about the warranty status or potential costs. To make matters worse, when I expressed my frustration, Gene's response was shockingly unprofessional. He told me he didn't care if I left a bad review because they have "thousands of customers." I hope this review serves as a warning to others. Communication and customer service matter, and unfortunately, Johnson's Hardware completely failed on both fronts. Save yourself the headache and go elsewhere for your repairs.

HORRIBLE company do not use by any means!!!!!! Ruined my walls. Agreed to a refund and never came…read morethrough. Liar and not a good painter. Very bad, beware.

From the owner: We are a full service commercial and residential painting company specializing in decorative…read morefinishes. Services Offered: -Power washing -Exterior painting, staining, sealing, varnishing, etc. -Historic Restoration: Colonials and Victorians -Steeplejack services: churches, flagpoles, etc. -Decks Refinished -Light Carpentry -Paint Failure Analysis and Testing: film thickness, proper pH, moisture and lead -Interior Painting: staining, sealing, varnishing, etc. -Cabinets Refinished -Fire and Water Damage Restoration -Minor Plaster and Sheetrock Repairs -Residential and Commercial Wall Covering and Paper Hanging -Decorative Finishes: faux, wood graining and Marquetry, Marbleizing, Tromp l'Oeil, clouds, architectural and floral murals, glazing and color washing, textures and Venetian plaster, sand and suede finishes, metallics and patinas, stenciling, crackle, ornamental, lime plasters, paints and washes, multi-color, iridescents, gilding, old world finishes, Frescoes and Tuscany, Mosaics,

Emerson, JJ, and the entire rest of the staff were incredible. Last week my battery died in their…read moreparking lot and they were all so helpful. Emerson came out and helped me out and JJ provided tools so I could change out the battery right in the parking lot. It was only about 10 degrees out, which made it even better to have people willing to help out. The battery change was a success and I drove off thinking how great smaller, local hardware stores are than what you typically get at the big box stores. Thanks so much!

True Value is surely a very nice, clean, organized and well stocked hardware store. Lot of…read moredifferent items that are neatly organized. We needed some electrical items and a plunger and did not want to drive too far to the large box office store. We had errands to run in town and were driving right by, so we stopped in. Was able to quickly find what we needed without walking a mile in the store! The signage and groupings in the store made it very easy to find our items. Did want to browse some of the other areas but we ran out of time, but plan to return soon.