I called Connolly to repair my 7 1/2-year-old heat pump system after it stopped working. The…read moretechnician was at my home for less than 10 minutes before telling me that the system was "contaminated," needed to be flushed, and that I should replace the entire unit. The estimate for a new system was nearly $16,000. I felt that recommendation was excessive, so I decided to get a second opinion. The second company diagnosed the problem as a faulty valve inside the condenser unit. The repair cost was approximately $1,100, and my system is now working properly. Based on my experience, I strongly recommend getting a second opinion before approving any major repair or replacement recommended by Connolly. I would not use their services again.

This story is hard to believe. A few weeks ago, I couldn't find the name of Connolly electric…read morebecause I'm older now, and a certain company came up, and all I wanted was to have insulation installed on my outer AC pipes to the outside of my house. I couldn't find the proper insulation, so I hired ****** to do the job. He did a great job, however, he comes in the house to inspect my unit, and notices that there was a rust stain at the bottom of my HVAC system. He proceeds to tell me that it may not have much life left, and he also noticed rust on the fan outside. Obviously, water wasn't draining correctly, however, my system worked perfectly, giving me great heat and great air conditioning. He said that I needed a new unit, and that prices were going up practically every day. I told him that I would wait until it broke, but he was insistent. Even my wife told him that we couldn't afford it. I'm really hard to sell, as I was a top salesman in my company. Somehow, he finagled his way out of my wallet. He quoted me $14,000, and I went for it for some stupid reason. The following week, they come to my house to install the unit which is almost twice as large as the one I had. I told him I didn't think I needed such a large unit, and from what I remember, he told me I did because it was very hot here. Anyway, three guys came to install it, and first of all, I don't know whether it's their fault on or not, but a downdraft unit came instead of an updraft one. The guys had to wait many hours for another one to be sent. Eventually, it came, however, the unit was so large that the tray that holds the filter underneath wouldn't fit, as the guy forgot to measure correctly. They actually installed it without a filter underneath so we'd have air conditioning. Fortunately, the filter fit in my intake in my house so we wouldn't get dust through the unit. When the machine turned off, the vents banged as there was too much pressure for my little house. Also, they did not change to a higher amp fuse, which should have been 60 amp instead of 30. They put in a 5-ton unit, and I had a 2-1/2 ton unit prior. I told Connolly that our bedroom in the front of the house faces the Sun, and it was hard to cool and heat only that room, so they put a 3-ton unit in. Here's the deal, instead of paying $14,000, I paid $8,200, almost HALF the price from Connolly. My builder will only use these guys, and since my guy is honest, I will agree. Damn, I should have called him first! Oh, by the way, my house is only 7-1/2 years old and 1,500 s.f. large. I would have reported the other guys to the Arizona Contractor office, but they gave me my 7,000.00 deposit back. Just be careful who you deal with, and thanks, Steve, for a wonderful and clean install, as well as Trevor and Todd, who I assume are either owners or managers.

I contacted Mike through text, he asked for a pic of the tag on the condenser so he was already…read morefamiliar with it when he arrived. He quickly assessed the problem and replaced my compressor quickly and professionally for a fair price.

I have been a client of Cooler Tymes for quite a few years. I could not be more satisfied with the…read moreservice. Prompt, polite, informative, honest, knowledgeable, I think this company is great. It's like finding the needle in the haystack. I'm staying with Cooler Tymes.

We just had the Flagship+ filter installed. What a difference! In tap water quality. Granted it is…read moremore costly than the competition, but we felt it was worth the extra dollars. Chris did an exceptional installation in our garage. I calculated the ROI is about 3-4 yrs. From buying bottled waters. Amber did a great job in communicating regarding scheduling. I highly recommend them for your plumbing needs. Thanks, Chris & Amber!

Chris was on time and provided excellent service. He was very knowledgeable and shared valuable…read moredetails that were appreciated. We will trust him with all future plumbing needs in the future

Mid summer in AZ u dont want to be w-out AC long. Mike Wilson came out the next day after calling &…read morereplaced the broken blower motor that day. We are now having him replace our 13yr HVAC since its struggling to cool the house. He seems very honest, knowledgeable and was very professional. Fair pricing. Fast service. Thank you Mike! Ahhhhh its nice to be cool again when its 100+ outside!

Very knowledgeable and professional. His prices are very competitive. He was personably involved…read morewith the HVAC installation. (With some of the larger companies you don't know who they'll send out to do the installation. Thy may be qualified or they may not). 80% of HVAC systems that fail in the first 10 years is from faulty installation.

Five stars is not nearly enough! Chip and his brother worked non-stop from 1pm to 12am fixing a…read morewater leak that shut down two homes at our property in Cottonwood last night. Their effort was truly heroic and we are so grateful to them for sticking with a heinous job until it was done and the water was BACK ON!!! THANK YOU GETER PLUMBING! 10 STARS!!!

Geter plumbed our new build house. From the ground up they handled everything perfectly and…read morecompleted our natural gas installation too. From hot water heater to water softener- everything went smoothly.

Best customer service with a personal touch. Highly recommend for honest and clean work. Office…read moregirl is accommodating and hard working. Thank you for everything you do.

Hart has serviced and repaired out units for 10 plus years! Highly recommend this local company!read more

Excellent work on a remodel of a bathroom that modified a Jack-n-Jill into two separate bathrooms…read more What was expected to fairly simple by our contractor turned out to be quite a bit more. But JC's did a fantastic job and kept everything on schedule and budget (despite having a long hand dig to the septic in an area where machines couldn't be used). The office answered with a person (wow), who was polite and understood the urgency of our situation. The plumbers arrived on the time window they stated, cleaned up at the end of each day and professional job. The whole project could've been derailed by a slow or overpriced plumber. Glad I found them.

Knowledgeable, timely, honest, reliable plumbing technicians. Fair pricing compared to others I've…read morecalled. Very organized and structured company with great customer service.

Of the various heating and cooling companies we considered to replace our 20 year old…read moreheating/cooling units on our roof, Sedona Heating & Cooling was the most responsive and price competitive. In addition, the Trane units recommended had higher SEER ratings than the more expensive competitive units and came with very strong warrantees. The work was competed faster than expected, and was hassle free.

Extremely satisfied with the service, professional , knowledgeable and prompt. I would and will…read morerefer them out.