Hayman Home Center installed our water softener and reverse osmosis system years ago and have been…read moreservicing it almost yearly ever since. They called me recently to make an appointment to come to our house and change out the filters in our R/O system. On the day of the appointment, they were scheduled to arrive between 8 and 8:30. At 11, I called to see what was going on and was told that there had been a leak that morning and they had to tend to that. I understand that a leak was more important than my filters, but they could have called to tell me. The appointment was rescheduled for the next day, "we'll make it the first appointment. At eight o'clock." At 9:30 I called to see if they were coming and he said he would be there shortly. The guy showed up, changed the filters, put everything back and then started taking it all apart. He told me that he started hearing a drip and it was coming from a valve at the back under the sink. "I guess I must have bumped it or something," he said. I asked if it had been leaking before he started and he told me "No." Three hours later, a visit to the plumbing supply house and with the addition of another person, he was finally finished. The grand total was over $700. I was aghast. I wouldn't have minded paying for the part, but the labor was his problem. He argued that HE didn't cause the leak, HE didn't break the valve, etc. I paid him and he said, "Well at least next year will be easier." You'd better believe it because next year (or ever) I won't be using Hayman Home Center. He and his assistant kept going out to the truck and leaving my door standing wide open. We have 4 indoor cats, plus the furnace was running. Just one more thing that was unprofessional.

So, we purchased a townhome in Cottonwood in August 2019. We were surprised to find the home came…read morewith an installed water softener system. That seemed like a little bonus feature. Well, after closing the purchase, we were dealing with a significant plumbing issue. It was not until November when we decided to have Hayman come out to inspect the system. We had noticed one of their company stickers on the system advising they had installed it, but no date was indicated. However, we were still dealing with a significant plumbing issue. Their representative (Tim) came to the house, and visually inspected the system in the garage. Then he went to the kitchen sink and conducted some type metered test. He then advised us the system was working great. Not knowing anything about water softener systems we took his word for it and paid the company the $85 service charge. Tim then handed us a yellow copy of the receipt with the wording "Check W/S - Just Bought House." "Hughes Tested at 1." "Softener Working Great." Tim then leaves with our payment. About an hour later our plumber, who was working in our house during Tim's visit, walks up to us with a hand full of yellow resin balls that he had just extracted from our water pipes in the rear master bathroom. He then advises us the resin was from the failing water softener system. He advised it must had been failing for years to have caused the significant buildup he discovered. We advised him the Hyman Home Center (Tim) had just inspected it and he said the system was working "great." Our plumber responded, "no the system is failing." What! What he heck! @#^%^%^$. So we then called the company and a tenured female representative answered the call. We explained to her the issues. She then had us provide to her the serial number of the unit as she was going to call the manufacturer to determine how old the unit was. A few minutes later she called us back and advised the unit was 15 years old and was well past its product life. We asked her why didn't Tim conduct this inquiry or physically open the filter compartment to inspect for function? She advised he didn't do that. What? Shouldn't this type of investigation be a component of the inspection? Apparently not. She advised Tim just tests for pH. So we advised her the unit had to be removed. My plumber and I now had to physically disconnect it, and trash the entire system. Then he had to flush out our entire plumbing system which was going to take awhile. We asked if the company would refund our money because of the faulty inspection. She advised no, but the company would apply the difference to a new $1300 unit. Our response was of course no thank you, as we reminded her Tim said our system was working great but in reality it required to be removed and trashed. Unbelievable. The company walked away with our $85 for absolutely nothing. Needless to say we will never conduct business with this company again. There are many places to purchase water softener systems. Our plumbing company "D-Best Plumbing" sells and installs these systems. Hughes Supply in Cottonwood is a great plumbing contractor store that is open to the public who also sells these systems. And both companies sell them at better price. So we highly recommend looking elsewhere for your water softener or any other related need. As far as we are concerned, Hayman Home Center-Valley Solar and its members have proven themselves to be of disrepute. They certainly don't reflect any professional model we are aware of. So take a step back and re-think conducting business with this company. You too don't also want to be left holding the bag.

We just had the Flagship+ filter installed. What a difference! In tap water quality. Granted it is…read moremore costly than the competition, but we felt it was worth the extra dollars. Chris did an exceptional installation in our garage. I calculated the ROI is about 3-4 yrs. From buying bottled waters. Amber did a great job in communicating regarding scheduling. I highly recommend them for your plumbing needs. Thanks, Chris & Amber!

Chris was on time and provided excellent service. He was very knowledgeable and shared valuable…read moredetails that were appreciated. We will trust him with all future plumbing needs in the future

We needed a new water heater installed. They provided a fair quote. Communication was great and…read morethey did a perfect job. The project was a major challenge and they certainly met the challenge!

Jeff from North Horizon did exactly as we needed and did a great job. I would hire again in a…read moreheartbeat. The price was better than any other quote and knowing we needed the job done as soon as possible, the company accommodated us. We were very grateful. Thank you Jeff and Mirandi

Mike was very unprofessional, always in a hateful and bad mood, and would creepily stare at my wife…read moreand daughter. Made them feel very uncomfortable. Do not use him, there is something not right with him.

Excellent service for an excellent price. I will use them again in the future as needed. Everyone…read moreelse in the Verde Valley seems to be terribly greedy.

I called Connolly to repair my 7 1/2-year-old heat pump system after it stopped working. The…read moretechnician was at my home for less than 10 minutes before telling me that the system was "contaminated," needed to be flushed, and that I should replace the entire unit. The estimate for a new system was nearly $16,000. I felt that recommendation was excessive, so I decided to get a second opinion. The second company diagnosed the problem as a faulty valve inside the condenser unit. The repair cost was approximately $1,100, and my system is now working properly. Based on my experience, I strongly recommend getting a second opinion before approving any major repair or replacement recommended by Connolly. I would not use their services again.

This story is hard to believe. A few weeks ago, I couldn't find the name of Connolly electric…read morebecause I'm older now, and a certain company came up, and all I wanted was to have insulation installed on my outer AC pipes to the outside of my house. I couldn't find the proper insulation, so I hired ****** to do the job. He did a great job, however, he comes in the house to inspect my unit, and notices that there was a rust stain at the bottom of my HVAC system. He proceeds to tell me that it may not have much life left, and he also noticed rust on the fan outside. Obviously, water wasn't draining correctly, however, my system worked perfectly, giving me great heat and great air conditioning. He said that I needed a new unit, and that prices were going up practically every day. I told him that I would wait until it broke, but he was insistent. Even my wife told him that we couldn't afford it. I'm really hard to sell, as I was a top salesman in my company. Somehow, he finagled his way out of my wallet. He quoted me $14,000, and I went for it for some stupid reason. The following week, they come to my house to install the unit which is almost twice as large as the one I had. I told him I didn't think I needed such a large unit, and from what I remember, he told me I did because it was very hot here. Anyway, three guys came to install it, and first of all, I don't know whether it's their fault on or not, but a downdraft unit came instead of an updraft one. The guys had to wait many hours for another one to be sent. Eventually, it came, however, the unit was so large that the tray that holds the filter underneath wouldn't fit, as the guy forgot to measure correctly. They actually installed it without a filter underneath so we'd have air conditioning. Fortunately, the filter fit in my intake in my house so we wouldn't get dust through the unit. When the machine turned off, the vents banged as there was too much pressure for my little house. Also, they did not change to a higher amp fuse, which should have been 60 amp instead of 30. They put in a 5-ton unit, and I had a 2-1/2 ton unit prior. I told Connolly that our bedroom in the front of the house faces the Sun, and it was hard to cool and heat only that room, so they put a 3-ton unit in. Here's the deal, instead of paying $14,000, I paid $8,200, almost HALF the price from Connolly. My builder will only use these guys, and since my guy is honest, I will agree. Damn, I should have called him first! Oh, by the way, my house is only 7-1/2 years old and 1,500 s.f. large. I would have reported the other guys to the Arizona Contractor office, but they gave me my 7,000.00 deposit back. Just be careful who you deal with, and thanks, Steve, for a wonderful and clean install, as well as Trevor and Todd, who I assume are either owners or managers.

I purchased a home with an odd brand minisplit air conditioning unit that needed a new fan motor …read more After calling around I found Nichols Mechanical , Cottonwood Az . I spoke to Sierra she got me on the schedule and sent Sam the technician out. He diagnosed the problem and ordered the part ,Unfortunately the part was about 30 days out (not their fault) anyway as soon as it came in Sierra call, Sam came out and repaired my unit . Sam did a great job on a difficult repair everything is good now and works perfect. I would highly recommend them for your HVAC work.

Excellent customer service and fair prices. Their pricing for a new split system install was…read moresignificantly lower than other local companies for a similar quality system. The install tech team was incredible, well trained, very knowledgeable, professional, proficient and respectful. Answered all our questions and completed the install perfectly including cleanup all within 1 day. Our new system is up and running perfectly and we are very thankful and pleased. Highly recommend this quality company, Thank you for the tremendous service, Cottonwood is lucky to have you here.

This Company was awesome at responding immediately to an emergency call! Our water was off and…read moreneeded assistance fast. The office was friendly and scheduled a appointment right away. Mike James was knowledgeable, friendly and quick I would use this company again! Thanks guys

I had an appointment for between 8 and 11. No one showed up, no call or text about being late or…read moreanything. Called them and they explained that they had another emergency and I would have my service arrive around 2:35. I watched at 2:30 as the ace services van parked 2 doors down, sat for a few minutes, and then left. They never came to my door or attempted any services. This is absurd and unheard of. Really weird for them to come to my neighborhood and then leave. Can not recommend.

Call Dynamic Plumbing talked to Joe made appointment for following day Joe was here at 9:00 am…read morelooked a kitchen sink and determined there was no leak in lines water was coming from under faucet seal on top of sink he advised not to let water sit on sink rim or counter top no repairs needed I would Highly recommend Dynamic Plumbing and will USE THEM AGAIN !!

We recently discovered a leak under our home. I called Joe late in the evening (noting it wasn't an…read moreemergency), and he promptly returned my call first thing the next morning. Joe clearly set the expectation for when he would arrive--and showed up as promised. He handled the repair promptly and thoroughly. We were pleasantly surprised by the value of his service when we received the invoice. As someone who manages properties for a living, I was very impressed and would highly recommend Dynamic.