1. ACE K9 Training

    1. ACE K9 Training

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    ACE K9 Training

    5.0 (1 review)

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    Private dog training

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    1 year ago

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    Camp Run-A-Mutt

    Camp Run-A-Mutt

    4.7
    (478 reviews)

    Their whole staff is great at working with my dogs for daily kennel and long term boarding.read more

    Are they under new ownership? What has changed?…read more We've used Camp Run-A-Mutt several times over the years for overnight boarding and have always had a great experience, which is why this recent stay was so surprising. When making the reservation, I noticed that a few of my dog's vaccinations would expire during his stay. We took care of getting them updated weeks in advance and made sure the vaccination certificates were sent to Camp Run-A-Mutt. I even confirmed with a staff member at the front desk that they had received everything and that my dog was all set for his stay. A few days before our trip, I received a call saying my dog was missing vaccinations. I asked which ones, and of course they were the very vaccinations we had already updated and submitted. I explained that they had the records, the employee put me on hold, then came back and confirmed everything was in order and said they'd see him on Thursday. Then things got even more frustrating. On Thursday, as I was landing in another state for my vacation, my daughter--who was dropping my dog off before catching her own flight--called me in a panic. She was being told they couldn't accept him because his rabies vaccine wasn't up to date. I immediately called the facility and explained that we had already confirmed his records twice. The employee put me on hold, checked the records, and sure enough, they had his current rabies certificate the entire time. They admitted everything was up to date and accepted him. A few days later, while we were still out of state, I received another call saying my dog was being quarantined and separated from the other dogs because his vaccinations supposedly weren't current. At this point, this was the third time in less than a week that the exact same issue had come up. I again explained that his vaccinations were current and that their staff had already confirmed this multiple times. The employee put me on hold and never came back to the phone. Thankfully, my daughter was only a few hours away and was able to rush over and pick him up. When I called to pay for his stay over the phone and let them know he was being picked up, I was initially told they couldn't accept payment over the phone. That was confusing because I've paid over the phone for previous stays without any issue. When I asked if it was a new policy, the employee admitted it wasn't--they just didn't know how to process a phone payment. They had to get someone else to help before I was finally able to pay. I'm honestly not sure what's changed, but the organization and communication were completely different from the excellent service we've received in the past. The repeated confusion over vaccination records--which they already had on file and repeatedly confirmed--caused unnecessary stress while my family was traveling out of state and ultimately resulted in our dog being removed from daycare and picked up early. We've always been happy with Camp Run-A-Mutt, which is why this experience was so disappointing. I hope this was just an isolated breakdown in communication, but based on our recent experience, I no longer feel confident leaving my dog there.

    Bark Busters Home Dog Training San Diego

    Bark Busters Home Dog Training San Diego

    4.9
    (475 reviews)

    We adopted a ~3yo male bull terrier mix from a shelter and needed help getting him settled in. He…read moreis nervous around men, especially tall men, and was starting to get very overly protective of our home. "Boot camp" options seemed extreme, so I called Bark Busters (BB), seeking in-home private lessons. Justin responded the same day I left a message, and we talked about my concerns with our new rescue. I decided to try the BB program, which ended up being the BEST DECISION for my pup and for me! Justin set up our first session with trainer/coach James. James spent much of the 1st session going through the goals, objectives and concepts of training, including a timeline based on reasonable expectations of my dog. James spent a lot of time explaining how to "read" my dog's behavior, and how to properly respond. He explained the concepts behind each step, which helped me to understand not just what to do, but why (thus enabling me to understand how to deploy the training to different situations). James also set up scenarios to practice, going through each step so I could gain confidence in what my role is while helping my dog settle. It really is about training the owner how to work with the dog. James provided summaries of each session, plus videos demonstrating how I can use different responses/techniques to reshape how my dog reacts to stressful situations. I saw significant progress very early in the training, and was surprised at how quickly we were able to help my dog understand his role (and to feel safe) in our home. The best part is that if I need more help, I just have to reach out to James/BB and schedule more sessions - this is included in the initial program. Given that it takes a rescue dog a while to COMPLETELY settle in, new issues could arise as time passes, and if so, all I have to do is call to set it up. In summary, Bark Busters is a GREAT dog training program, and James is a FANTASTIC BB trainer/coach! Definitely recommend BB to owners that want help with their dogs!

    Justin is so great at giving solid tips and explaining the why behind it. My dog was lunging,…read morebarking, generally tough to deal with on walks so it was a chore and I was legit concerned he would cause an accident one day to some kid on a bike or a jogger. Literally the first hour I saw huge improvement and now I honestly look forward to walking my boy twice a day. Justin checks in regularly and helps with tips like a long road trip and ringing doorbell barking to name a couple recent things.

    ACE K9 Training - pet_training - Updated July 2026

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