Michael was extremely efficient, responsive, and offered fair pricing for a car key replacement -…read morecan't ask for anything more!

Communication and attention to detail just wasn't there for me. First visit got 2 out of 3…read moresmartlocks installed, but couldnt finish the job because either they didnt have the right equipment or only the other guy could do a fresh install, not sure because I got a different answer each time I asked. Totally fine, I figured it was my mistake in describing the project somehow so I was willing to pay the $85 visit fee a second time to get it wrapped up. Scheduled for the next day at noon but because it took me 18 min to respond to a confirmation text I received at 11:40 my appointment was bumped down in priority and arrival time became sometime after 1pm. I was happy to wait for a bit, I know these kind of things usually need some wiggle room, and as long as we could have wrapped up by 2 pm it would have been fine. The issue was the person I was trying to get a timeline from got so defensive immediately and talked my ear off about how the delay was my fault. I just didn't feel confident my time would be respected. I easily found another service to install my third lock (and straighten out the first two that were put in a bit crookedly) for less money and with a policy of keeping set appointment times. Seems like this place might be good for key emergencies but unless you have the time to wait by the phone I wouldn't schedule them.

Kyle is outstanding. Honestly he went out of his to help me find the problem with my car that ended…read moreup being a simple fix. I can't recommend him enough

Kyle was simply amazing! I had lost my fob in my car and had contacted him to sinc a new fob I had…read morepurchased online. Best decision ever! Not only was he super fast and professional, he actually found the lost fob as well! Trust me when I say I had turned this car upside down multiple times... Couldn't be happier with the experience!

I contacted Cobra Locksmith for a price quote to duplicate a key fob for my son's car. David quoted…read moreme a fair price and texted an invoice within minutes. He said it would take 30 minutes for a new key fob. We arrived on time for our appointment and parked in the special space "Reserved for Cobra Locksmith customers." Wow, David had our new VW key fob laser cut and programmed in less than 30 minutes! Very professional and efficient service. Highly recommend!

David was prompt and courteous. He responded quickly, came the same day within a couple of hours of…read moreresponding, was on time, and gave me a great price. He worked efficiently, provided great service and rekeyed the new lock to our existing key. He also helped me with another lock that was stuck. We have used him and Cobra in the past and will continue to do so. Thanx David!

Friendly, knowledgeable and eager to help. Price was less than I expected. I have used them again…read morealready

I needed to get into a safe for which I couldn't find the key. I called Cothron's in the late…read moreafternoon, and they sent RJ out the next morning. RJ couldn't have been nicer or more efficient. He had the safe opened in less than ten minutes & made me two keys for the future. I was very impressed with everyone with whom I dealt, from RJ to the dispatcher to the scheduler. I will definitely use them in the future when I lose another key!

TLDR: Jon is awesome. He's knowledgeable, experienced, friendly, communicative, professional,…read morehonest, and easy to talk to. Don't hesitate to hire. Jon did a great job installing our new smart lock. If you're in the same boat, I recommend doing your own research and choosing a smart lock that works for you before getting a quote (it will depend on the complexity of the lock). Additionally, when rekeying our other locks to match, he noticed some problems with our deadbolts that he also fixed on the spot. When I first reached out to him, I did feel like his prices were a bit higher than some other quotes I obtained. Still, something told me to go with him (and support a local business as well). After he finished the job, his prices made way more sense. He leaves a large window for each customer in case there are unforeseen issues or he finds problems that he could fix on the spot (this is common since locks wear out over time). An immediate fix is definitely preferred since each service call costs a substantial amount. So it does seem like he factors in additional time for each visit so that he's able to problem solve and fix as much as necessary. This was really helpful since like I mentioned before, our other deadbolts were not closing all the way. In addition to a job well done, Jon seemed like a genuinely good dude and my husband and I enjoyed talking to him. Really glad I chose to go with Jon and I highly recommend him for all your locksmith needs.

I highly recommend Jon. He responded quickly with upfront honest information. I'm so glad I chose…read morehis business. A+++

Simon came and did additional work for us. Couldn't ask for…read moreany more friendly, polite, and dedicated service. He came on time, went and got coffee while I ran to Lowe's to get the correct Ring equipment then stayed as long as was necessary to ensure the RING was working correctly. Simon has the patience of Job and we will call this company WHENEVER we need lock and key services!!!

Thank you Henry for saving the day and helping me get my keys out of the trunk while I was out in…read moreAustin! He was responsive and timely which certainly saved me a lot of headache. After calling him, he was thankfully 15 min away from my location. Super quick and smooth service!

Dynamite. They came out right away. Price was as agreed and no hassle. I was done in 12 min…read more Spectacular. Thank you

Came out quickly middle of the night. Quickly solved the problem & we were back in the house in no…read moretime. Pricing was great too.

I've used Mister Key's fantastic reliable service twice now and will be recommending him to local…read morefriends. The first time he helped us change multiple locks after a move-in, plus he adjusted a very crooked doorknob and put in a peephole at a height accessible for a wheelchair user. (I really appreciated that he asked me for my input and had me test the height before drilling. He never once commented on or asked about my disability, just treating me with friendly respect like any other customer.) He also tried to rework a smaller lock system for us with multiple trips to the hardware store and was honest with us about why it wouldn't be possible, with suggestions for what else to try that was beyond his scope. Though I suspect that was frustrating for him, he never got angry but stayed level-headed and kind. Weeks later he came by to fix a mistake I made in buying an extra key at the Minute Key at the hardware store. Though he'd given us plenty of good quality extra keys, I was tempted by the pretty design. I had even splurged on whatever extra pricey service the Minute Key offered to buff the edges of the key so it'd be "guaranteed" to work better. And what did it do? The very first time I put it in the lock, it got so stuck it wouldn't even turn! A family member experienced in these things tried graphite on it and it wouldn't budge, but I knew John would be able to help. He came out promptly, didn't give me a lecture or anything about using the Minute Key (I was already so embarrassed) and made sure I knew he could always provide me with good quality extra keys. After he got the bad key out, he did a good job explaining why the lock was technically useable but might be damaged and at risk for getting stuck again. He knew we're on a budget, so I appreciated having an affordable option with the risks explained, but in the end I decided to have him re-install a new deadbolt. He got the job done quickly and carefully at a very reasonable price. I feel safer with new locks in place and also safer knowing John is just a text or call away if I make another mistake (though I promise I've learned my lesson)! Thanks, John!

Really great work. John from Mister Key replaced 3 old outdoor privacy gate latches that were…read morefalling apart with new D&D double-sided locking latches. He ordered them and keyed them to use the same key I had on an existing D&D latch. The 3 he added work even better than the one I already had. I'm going to schedule another visit so he can look at the old one to make it easier to open and close.

What a great service this gentleman delivered! He showed up 15 minutes after i called him, was very…read moreefficient with state of the art locksmithing. Took him about 20 min to replace, reprogram and cut a key. Charged me less than all the other mobile locksmiths I checked with! Highly recommend this company.

I've been using this vendor for about a year now, and my experience has been excellent. The owner…read morehas come through for me multiple times, even getting a locksmith out the same day when needed. Their prices are reasonable--though I'm not entirely sure how they compare to the Austin market, I can say with confidence that they prioritize fast service and reliability. The quick response time and great customer service are what keep me coming back. Saeed is fantastic!