Walked in with a stuck key in the lock. Left it for him to fix. Came back an hour later and he said it took him two minutes,,, no charge. Good guy. read more

Went in to have a key fob programmed for my Subaru Outback. I had purchased the fob on Amazon. They spent a long time trying to get it to work but finally said it was defective. I was not charged for the work they performed and purchased a fob from them for a very fair price which they were able to program. All of the employees I dealt with were extremely patient and competent! Would recommend them without hesitation! read more

Excellent customer service! Fair price. They do vehicle door rekeying as well. The whole process was truly outstanding. read more

Amazing Locksmith Service - Car door lock repair. - Keys & Locksmiths Near Me - Austin, Texas

Sam was super helpful in getting a new key fob programmed and the emergency key cut for my car. He was done in about 10 minutes, and the price was comparable to another service that would have taken a couple of days to get to me. Highly recommend. read more

This review is for location at 13201 N FM 620 suite C301(next to Lowe's). Having read horrible reviews on numerous locksmiths I decided to repair my car myself. After replacing the new ignition auto cylinder. I attempted to program the new key to no avail. i went to Amazing locksmith at above address. I was attended by Sam who gave me several options on how to solve the issue. I was surprised that all options were quoted at very reasonable price. Work was completed in 20 mins. I highly recommend this site for your auto key needs. Ask for Sam, he'll treat you right. read more

We lost our keys to our car & was quoted $250 to put a new ignition in & $50 more for a spare key, we agreed. They said they would be out the next day, we waited, he was a no show, We had to call again several times & finally a man came out a few days later saying he had to get his boss to fix it.. long story short, after calling again & again, another man was on his way, didn't speak English & messaged us saying it would cost $800!! Terribly UNORGANIZED business! We will never call them again read more

I went in to get my spare car key fixed and they were very efficient, kind, and helpful. I left with a working key for a great price!

Super easy to get my duplicate keys made. Employees were friendly and provided great service. Thank you!

Really easy process - bought a new smart lock I wanted re-keyed and installed. Got on the schedule, Chris came out and got everything taken care of for us. Fixed another problem we didn't know existed with the door and was very professional and courteous the entire time. Would definitely use them again. read more

Bailed me out of a tough jam on a Saturday. Highly recommend. Went above and beyond to make a new key for my truck.

Solid key smith Friendly staff with great service Highly recommend to anyone needing a lock smith. read more

I got my 2011 Subaru Legacy key cut here and their service was AMAZING! They were kind, responsive, and gave me a call immediately when my key came in the mail. They had it done faster than they quoted me and it was HALF the price that other local places quoted me. I highly recommend this place if you want any sort of key done! read more

One employee was extremely rude, unable to program the key, and double charged because of his incompetence. Very unprofessional. I will never use this place again. read more

Awesome service!!!! I had a remote key fob that wasn't working. Zack, the owner quickly diagnosed the problem, fixed and cleaned the fob and I was on my way. I will use them again for any future locksmith needs. Highly recommended!!! read more

Does a great job at getting you setup with new keys and fob. Highly recommend. Fast service. Very personable

Best lock smith in town! Zach knew exactly what to do and I recommend him 100%. Locally owned and run and the best customer service I have seen. read more

These guys are amazing! Awesome local business. They all greeted me as soon as I walked in, (EVERY time), were very helpful and attentive, and explained the whole process. Needed a spare car key, found a new key place! Five stars read more

My key broke on a rainy Thursday 11/9, and I needed a quick fix for my car to work properly. I stopped by Anderson Mill Keys. I was there for 30 min total and walked away with a new key fob for my car. While there I was given thoughtful consideration and excellent customer service.... and shared a laugh with Zach while he worked his magic. Thank you Anderson Mill Keys! You're the best read more

They helped me out by rekeying a lock to my rental property. Upfront about the process and pricing with quick service.

After being quoted more than $100 other places to replace my remote for my Tahoe I saw this place and they told me it would be $85! Went in and it was super smooth and easy process I was in and out in less than 10 minutes. Glad I found this place read more

Amazing Locksmith Service - New remote! - Keys & Locksmiths Near Me - Austin, Texas

Exemplary customer service! I came in at about 4:30 on a Friday needing a new car remote. It turned out to be a tricky job -- I'll spare you the details. Suffice it to say that two employees ended up working to sort the problem out, and they kept working at it until the remote was working properly AND the emergency key was cut and working too. That meant staying until 5:30, after their closing time. They showed no resentment -- just determination to solve my problem. I 100% recommend this business. read more

From the moment I entered the store front I was taken care of in a timely manner. They had just opened and there were 3 of us needing help and he quickly took care of each of us. I was able to schedule someone to come to my condo and replace door locks that afternoon. Great customer service and I would not hesitate to recommend Anderson Mill Keys. read more

I had to get a car backup key blank cut, and they were methodical and quick to get it cut. It was a bit expensive ($50) since I already had the blank, but maybe that's what key cutting goes for nowadays. It was disappointing when I came home to test the key that it didn't work in the lock, but I should've brought that car with me so they could test. It was no problem however, as they fixed it with a quick filing the next day. read more

This place is awesome. Friendly people great customer service. If you need any keys made come here. And if you like disc golf this is your place. This place just wants ya hang out here all day. read more

I called ahead of time because I was unsure if they could help me. We had accidentally locked the key in our cash drawer. It's an old drawer but sturdy. He said to go ahead and bring it by and he would see what he could do. The person who helped me was super polite and immediately stopped to help me when we came in. He spent a few minutes getting the drawer open and then after we got the key out, he made me a spare. The total cost was well under my expectations and the service was above and beyond. We will get all of our keys made here from now on. read more

A client locked his keys in his car while it was running. They were quick, efficient and fairly priced.

I closed on a house about a week and a half ago, and it just dawned on me earlier today that I needed to get my locks keyed differently. Seriously...I don't know my neighbors yet. They could be axe murderers with a key to my house, and I'm not all that well trained with a machete. So anyway I called over -- on a Sunday -- to Anderson Mill Lock & Key, expecting to get a recording where I could express interest. Instead, I got one of the owners: Pat. I'm ecstatic that he was able to come out same day to fix me up. Pat started off pretty quiet, talking about locks (which I don't know or care to know about) and what differentiates his company from the competition. I learned that there are over 3,000 locksmiths in the Austin area and that a very high percentage of them are run by a shady company based out of Phoenix, AZ. Off that topic: Pat came out of his shell after a while and mentioned having been a drummer for a band "Rocksmith" which won him huge points in my book. The downside is that most (if not all) of those personal points were lost when he mentioned really liking the band Nickelback. Sad day. The gist: impressive work; unimpressive taste in music. read more

Unlike many other locksmiths/key locations in the area, this place is open on Saturdays. Definitely convenient for the working masses. I had trouble with duplicate keys I had made at Home Depot, Lowes, and a couple of other places. While these other places refunded my money, what I needed was keys that actually worked. My usual go-to Locksmith was only open 9-5 M-F, definitely not convenient. So I found this place online, checked their hours, and got my keys made. And the best part of course, is that they worked. They are pricier than the big box stores, but the keys work; more important than price. read more

I booked a deadbolt to be installed for a Thurs. At 415p I hadn't heard from anyone so I called the store and they said I was next on the list. I never heard from anyone and no one showed up. At 745p that night I left a voicemail about it on their answering machine. No one called me back. At 4p the next day I called the store again and the person who answered didn't care AT ALL. No apology. Just said the guy must have been delayed. I said my appt was more than 24 hours ago, no one has reached out, and no one bothered to return my VM so I asked them to have a manager call me. Of course no one did and no one ever reached out about the install I had scheduled two days ago. Had I known they were not able to get this done I would've scheduled with someone else. Horrible customer experience. read more

Had my Lexus key cut and programmed with no issues for 2001 rx 300 Service was prompt and courteous. read more

Very happy with the help I got from Jake! I needed keys programmed for a Subaru and the dealerships were not able to make appointments for over a week or I could wait for 4-5 hours. Jake got all the keys I needed programmed in about 20 minutes for a very fair price! I will be going back for other cars when needed! read more

Really impressed Upfront and honest. Prices are competitive and did not try and up sell He was prompt and did not try to rush though the work. John is a great guy. read more

Called about changing the locks on condo. Explained the entire situation and asked if they could perform the service. The gentleman explained he was not really paying attention can I repeat. I explained my disappointment with his response but repeated the entire thing. Afterwards he states that they "do this type of service but if I didn't want it that was fine with him". Fine with me as well. Will not be using there service ever. read more

Quick response, awesome service, issue resolved, couldn't be more pleased! Highly recommended!

Great quick service to switch out 3 locks. Jason was great, attentive and got job done quickly. I would recommend these folks.

I went to the store with 4 locks to be rekeys. When I called they said they will take 5 mins per lock. When I reached the store they said 20-25 mins for all the 4 locks. I waited for 1.5 hours. Eventually left with 2 locks rekeyed in very poor quality keys. After 3 days and multiple calls later I was given 2 locks in parts. They broke the lock and did not even care. I tried talk to the owner and I am told that owner comes once a week and they are not allowed to call him. I requested call back which never happened. Very bad service. I would not recommend to anyone. read more

Contacted Anderson Mill Lock & Key after we locked ourselves out of our house. They were quick to arrive, but the technician was not able to get the door unlocked (even after leaving us with a banged up door handle from trying to pry it open). The technician informed us another locksmith from the company was able to come out and drill the lock to let us in, and he left. We waited 1 hour, attempted to contact the office, and never heard back from anyone. read more

I have been down to one key fob for a while and that makes me nervous. I was traveling by Anderson Mill Lock & Key and had one repaired in minutes. I had also been losing my one & only mail key, so I had a couple of those cut. (The machine at Lowe's doesn't make mail keys). In and out in 15 minutes. Plenty of parking too. I will go back as needed. read more

The guys at Anderson Mill Lock and Key are fantastic! I had these guys change out all of the external hardware on my house, and I'm extremely pleased with the result. Mike and Pat are the two brothers that own the place, and their depth of knowledge and skills at locksmithing is simply amazing. More importantly, they're very up-front about their pricing, and don't charge any hidden fees. Also, they won't try to "up sell" you. They'll give you their honest opinion based on your needs. If you want something a bit "fancier" they'll certainly sell it to you, but they'll never push it. Great job, guys! And thanks again for all the excellent work you did for me! read more

Maybe it's just me, but I'm all over supporting small, local, businesses. Including where I go to get my keys made! This guy has a plethora of locks and keys, he's fast, and he's reasonably priced. I needed a key made for a new restaurant, so I came by. The guy was nice, and after I gave him my key, he had a new one for me in under 5 minutes! It was a "do not duplicate," so I had to fill out some tracking paperwork, but that's normal. I highly recommend him for getting your lock and key needs! I'll be back if I need anything in the future. read more