Super unprofessional drivers that can't seem to bring your car to the correct area. I would not…read morerecommend this place.

I wanted to post a quick update to my review. While my observations and opinions of the driver…read moreremain the same, I would like to say that I believe this company as a whole cares about its customers. I was recently contacted by Chris at USA Auto Shipping in regards to my review. He was interested to talk about my experience and see what he could do to make it better. After our conversation and a little back and forth, I was offered a partial refund for the trouble with the driver. I truly believe my concerns were heard and efforts will be made to not use this driver if at all possible. Thank you for hearing me out and giving me the opportunity to help you understand me as a customer! I would definitely use this company in the future!!

Appreciate the communication of the process and quick responses from David. My bike was picked up…read moreand delivered in less than 24 hours once the carrier was confirmed and coordinated by Ship a car ASAP. The price was reasonable as well.

Took them a while to pick up the cars so far they did a great job got my cars. Everything seemed…read moreOK. The driver was a good guy.

I had this brewing anxiety with shipping my car for the first time. Ace Connect Auto Shipping made…read morethe process a breeze. I spoke to Matt via telephone, and he quickly inputted all my information. Initially, I just wanted a simple quote, but the affordable price to ship to Cali got me. I made a deposit through the phone. After the call, I was immediately emailed a confirmation with all the details. There was a 5-day pick-up window by the carrier. I was pleasantly surprised by the quick turnaround time. The carrier was going to be ready on the first day out of the 5-day window - perfecto!. This last minute accommodation was phenomenal as I called to have my car shipped in the next 48 hours. The door-to-door service was very convenient. On the day before shipment, the carrier contacted me with a time slot for delivery. They also kept me posted on the ETA on the shipment day. My car was loaded on the transport truck, and off it went. It arrived in CA safe and sound. In fact, it arrived a day earlier than anticipated, which was in the benefit of the recipient. Now I regret not shipping cars sooner instead of driving many miles across the states to reach my destination. It saves work and time - worth the money. I will definitely use this service for shipping again with my next move: professional and reliable.

The carrier they used damaged my car and when I sought help from Ace to see if we could get my car…read morefixed under either Ace's or the carrier's insurance they went completely silent on me and left me to repair my car on my own dime. Based on the way Ace and the carrier treated me and that their website assures they will take care of any damage caused by them, which I found to be false through my experience, I think that the folks running this place are unethical and should not be trusted with your car.

They were great to work with. Their communication was quick and timely. They were very professional…read moreand I would definitely work with them again. Thanks!

From the owner: Vehicle Shipping Experts- Transporting your vehicle from A to B in a Dash!read more

I shipped my car with US Auto Carrier from CA to TX. Nik is very professional, honest and…read moreknowledgeable. He gave me a call day before shipping my car, confirmed the time and place. Next day he was there before me and put my car on the trailer with utmost care since my car is a little low. On the receiving end, He dropped off our car at the said time and stayed in touch throughout. Overall, it was really nice experience working with him. I wish him best of luck in his business and I hope, we can get out of broker's circle and start working with locally owned family businesses.

From the owner: auto transportationread more

I honestly could not believe how prepared these guys showed up, they pulled up with two trucks that…read morewere entirely empty aside from the equipment that was inside them. They had advanced tools and dollies that were able to help on a number of situations throughout the house. The dollies enabled them to move heavy objects in and out by themselves, not requiring help from the other movers while they were busy. Other tools they had which very notable were these pads that they laid against fragile objects when moving them through tight doorways in order to prevent damage. They were so careful with our things that we did not mind paying a little bit extra for extra cautiousness, after all you move once in a while and want it to be done right. This was definitely one of the aspects that caused me to leave the rating I did. Another thing that I really loved about these guys was that they did not allow me or anyone in my family to partake in carrying objects. They made sure that my parents relaxed and watched, and supervised the movers as they did their job. The manager said that it was their job and that was the reason they were there and being paid. We really appreciate all of the hard work and effort these guys put into our move. Even the truck drivers were inside helping as much as they could until the trucks were full and they had to hit the road. The entire move was scheduled to take two weeks but we managed to narrow that down to about eight business days. I could not be happier with the results. Thank you to the entire moving crew for all they did for my family.

Needed to find a mover fast. All the other "brand names" needed 2-3 weeks notice. I needed…read moresomething 3-4 days before I needed to move. I got assigned a coordinator to give me a quote from their home base in California. After I paid, I arranged a time frame for my household goods. The dispatcher was good at letting me know the time frame. They also got my car shipped and all that. One gripe, if that, is that they don't move your stuff themselves. They contract local companies to do the move for you. In other words, they are what you call a broker. I know this because I asked the movers themselves if they're with Trico and he said, "No, we are a sister company. They contact us and we do the rest." Another gripe is that they charged me a "long haul fee". I had a top floor, corner unit at my apartment complex. They charged me an extra $300 for extra footage for the move. So be wary of that part if you're an apartment dweller. My stuff got to California safely and everything was accounted for. As for my car, again, they contract other auto shippers. My car came back in one piece. I'd recommend Trico. Some may be hesitant if they're essentially a "middle man" of sorts. They were professional with the whole process.