Awesome bank, customer service is great!…read more Always friendly and wait time is practically non-existent.

Honey was treated so nicely by Rose Frishberg-Izzo that today, when he needed to go to BECU again,…read morehe passed by another BECU because he "liked the service we got there" -meaning Rose in the Greenwood BECU. We are a mixed-race couple and sometimes get rude or bad vibes by the big banks. Or indifferent service. I brought Honey in after I joined BECU and we are always treated so well. Rose is kinda special though, above and beyond. She even emailed me a really yummy roasted cauliflower recipe with gravy while we were concluding our business. All BECU employees that I have encountered are so nice. But Rose is especially awesome. Give this woman a raise!

The bank is recently remodeled, and looks very nice, but aesthetics are just aesthetics…read more These guys are so friendly. Like, SO friendly. I absolutely adore them. Plus, whenever I have a problem or something going amiss, they're always there to help me out. It's customer service like this that has made me a loyal Key Bank client for 15 years. p.s. Big Ups to you, Nick. Yes, you. You guys rock my socks.

Really had an unpleasant experience with Key bank. We needed a second loan for our house and were…read morereferred to key from our first loan. (mistake... we should have shopped around) Problems: - Required use of their own inspector to evaluate the home.... and charged us for the cost. (the primary loan had already had a very well detailed inspection and was 4 times the amount of this loan) - No communication about the inspection even happening. The selling realtor had already taken the lock box off the home and there was a mad rush to let the inspector into the house. - Really poor communication regarding what was happening with the loan process. No notification on whether our loan was approved. - Late in getting the loan documents to escrow causing us to wait 45 minutes in the lobby of their University branch to sign the loan. I would understand a little bit of this if we were a risky applicant. Problem is that we have impeccable credit and are very well qualified. Is this really how they treat customers who will make their payments?

Very friendly and knowledgeable, helpful staff, specifically the branch manager, Cody…read more After answering all of my questions, and offering additional guidance, i felt like I'd found a good group of people and good company should we wish to continue business with them. Free coffee and yummy teas are a bonus!

The atm at the greenwood location is not accepting deposits. Their solution is to use the…read moredepository which requires you to touch many things and feels inconvenient and not covid safe. There is a spot for envelopes and a pen that is difficult to access without touching your hand to every surface- then you have to lick the envelope....no thank you. Please update your services....I just can't even....it's anxiety producing and feels archaic.

I purchased a 2020 Audi S7 from this dealership. Before the purchase, I was told that the vehicle…read morewas in excellent condition, had never been in an accident, and had no issues. After the purchase, I discovered serious problems that were never disclosed to me. The first issue was that the side window was improperly installed and misaligned. In the photos taken at the time the car was being sold, it is clearly visible that this problem already existed at the time of sale. The second issue appeared about a month later when I discovered a large amount of water under the vehicle (approximately 20 gallons). This problem could not be noticed immediately because the water was trapped underneath the vehicle's lower structure. This strongly suggests that the water issue existed before the vehicle was sold. I informed the dealer about these problems, but they refused to address any of the issues and ignored all of my messages. I also want to point out a very serious issue regarding the license plates. I fully paid for the vehicle including registration and license plates, but when the plates arrived at the dealership, they did not give them to me for three months and provided no explanation. When I came to the dealership in person, I was told that I had to pay an additional $350, even though this amount was never mentioned in the contract. When I refused to pay money outside the agreement, I was told directly that I would not receive my license plates. I tried to resolve the situation peacefully, but the dealer behaved in a dismissive and unprofessional manner and completely refused to resolve any of the issues. Because of ignoring the customer, hidden vehicle issues, and attempting to demand additional money outside the contract, I strongly do not recommend using the services of this dealership.

Notice how every time they reply they say "feel free to reach out offline" yet I have never been…read moregiven a single phone number or email to reach out to. This place robbed me and my partner of $14k. When I would try to reach out to them about getting our windshield that we already paid to have fix, they made nasty remarks about how the car was in my boyfriends name (at the time I worked part time and was a full time student) and I should just leave it. Yet would keep calling my personal number asking if I wanted to buy a car from them still...fix the one you told me you would fix before trying to sell me another one. Stay far away.

Very helpful people! It nice and cleaning. I will tell my friends about you. I will be back again…read moresoon!

Friendly, knowledgeable staff who actually care about the members! Parking was a bit scarce but…read moreworth the wait! I felt like family here

After looking online at cars and trucks and SUVs for days, I reached out to Lake City Auto Credit…read more I first spoke with Katie, who took all my info and prequalified me for vehicles I could AFFORD. After several suggestions, and following exactly what I said I could afford down and month to month, she sent me a few options. Hesitant about taking on a car payment, she had Randy call me and explain the process from beginning to end. Went in to look at an Explorer Sport Trac, and upon walking in they greeted me at the door, handed me the keys and said lets go. Took it for a ride, kicked tires checked lights, etc. Upon deciding to purchase , the paperwork came out to be exactly what they told me it would be. No little extras, no hidden fees. They even filled the tank for me. Thanks to Katie, Randy, and Frank, I was able to purchase the vehicle I wanted without my hassle.

Ken was a very big help. Didn't necessarily get the car I wanted but I have to start somewhere. Had…read morecouple dealerships and lots of car for any budget. Scott in Chevy finance was amazing. Only complaint would be that the car cleaner was slow and risky do well. But all in all happy.

wafd is great because they have free checking and only 100 dollars to open a savings account.read more

WA Federal is a nice bank. They have a great family atmosphere and you can tell the bankers and…read moretellers really care about you. Jack, from the crown hill branch has even recognized me outside the bank and said hello in passing. It shows they really do know and recognize me. That being said, the "family feel" of WA Fed also means it operates a bit slower and at times a bit behind a bigger bank. The online banking options are definitely limited, tellers focus more on customer service than on speed, etc. At the end of the day the employees are great and I love the customer service, but the functionality and convenience definitely lags behind chase (where I do most of my banking).

Here to vent about how this branch wasted a month of my time, while another U.S. Bank branch solved…read moremy problem in 10 minutes I had multiple calls and emails with the branch manager, Jeff Sisco, answering his questions and providing all the forms and account documentation he requested. He gave me the run-around for weeks and eventually just ghosted me He made major factual errors, stubbornly insisting I needed a high-liability Medallion stamp even when I pointed out that the form explicitly accepted a standard signature guarantee, official bank seal, or paying agent stamp. He hid behind corporate policy because he did not understand the paperwork It was a breath of fresh air to go to another U.S. Bank branch instead. They asked the right questions, immediately understood what I needed, and had my document stamped and ready in less than 10 minutes

Spencer is a 10/10 employee He worked fast and efficiently…read more A curve ball was thrown at us and he quickly asked questions where needed and got me answers He kept an awesome attitude and made me want to give the branch another chance Thank you Spencer !

Convenient location, friendly service, slow as molasses at 3:30 on a Wednesday afternoon. Only one…read moreemployee covering the counters inside and the drive-thru window. Otherwise, a bank like most.

I've been banking at Chase and its predecessors (beginning with the long gone First National Bank…read moreof Chicago) since the 1970's and have always been happy with the service I've received there. I know it's fashionable to complain about big banks, but Chase has always been good to me and the Crown Hill branch on 15th NW is no exception. Nice people, rarely have to wait, and I've never paid a penny to them for all the services they've provided. Hard to beat that!