1. Acti-Kare

    1. Acti-Kare

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    Fremont, CA

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    Acti-Kare

    5.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    Trava Lab

    Trava Lab

    (10 reviews)

    The young lady who came to my home for a blood draw was nice enough, and arrived promptly, but she…read morecame in wearing a mask with either a blood stain at the top or a makeup stain. First she tried my arm and said she found a vein. When she couldn't get any blood to come out she wanted to keep moving the needle and I told her no. I asked her to try my hand where the veins are rather prominent. She tried the first hand and got nothing. Then she tried the other hand and also got nothing. At that point we agreed it wasn't going to happen. Let me say this, I am 79 years old. I've had more than a few blood draws in my life. Maybe over 150 to 200. This was the first time that not a single drop of blood appeared from anywhere. I don't know if it was the tech's fault or the equipment but I received a refund and could never recommend them.

    Avoid using this company! Search for any other "mobile phlebotomist" if you can. I scheduled for a…read moremobile phlebotomist two weeks in advance for a blood draw. It was an important lab and I had tapered off medication for this day. At 8:30pm the night before the draw, the phlebotomist texts me she doesn't have a ride to get to my house! What?! It's after hours and TravaLab is closed. I call early the next morning to ask the company to send out a replacement phlebotomist....and they insist on charging me an additional fee! The replacement came out and was annoyed that I needed the blood taken to a particular shipment center. Customer service is not helpful.

    Family Matters In-Home Care - The family

    Family Matters In-Home Care

    (89 reviews)

    We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

    Family Matters is the best, the caregivers are kind friendly and definitely in the business for the…read moreright reasons. I would highly recommend this company for your home care needs.

    Acti-Kare - homehealthcare - Updated September 2026

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