I had a great experience purchasing my 2026 Buick Envista ST and wanted to share my appreciation…read morefor the team, especially the General Manager Todd , Terence ( Sales Mgr) and Jamari ( Sales) who helped make the process smooth and stress-free. From start to finish, the staff was professional, patient, and helpful. The GM took the time to ensure everything was handled properly and that I felt confident throughout the process. I never felt rushed or pressured, which made a big difference. Terence also played an important role in helping me through the process, and took care of every single detail and gave me the best deal , together with the dealership team, everything came together seamlessly. Jamari was great to work with--knowledgeable, attentive, and made sure I felt comfortable and informed throughout the entire process. Overall, I'm very happy with my purchase and the level of service I received. I would definitely recommend this dealership to anyone looking for a positive and supportive car-buying experience. Thank you all for making my dream come true and going above and beyond to help me. I appreciate y'all! God Bless

After one of Charleston great drivers destroyed my car, I found myself in the market for a car…read more After driving a Buick Enclave for a few days I added it to the list of possible cars. I reached out a couple of days ago and Ronald was a pleasure to chat with. He send me some cars that matched and was great with communication. Ultimately I decided against Buick due to their reliability, but Ronald was great.

My experience with this employee has been devoid of professionalism. Give your business to a…read morelegitimate dealership instead of this 10-car lot in the middle of nowhere. I drove 30+ minutes to come look at a car after calling ahead to say I was on my way. When I arrived the woman running the office locked the door and said, "I have to run to the bank, someone will be here in 10 minutes." I waited around 30 minutes before calling the number she left posted on the window, which she again answered. "Someone will be there in 10 minutes." I told her I'd already been waiting for 30 minutes (after I called ahead to say I was on my way). Her response: "Sorry, we're a small dealership. You can wait or you can come back later." All of this was after I called and couldn't get any information from this woman over the phone about the car before I drove out. Kinda seemed like she couldn't care less about making my sale, as I had intended to buy with cash on site. Will not be shopping with them again. UPDATE 5/26: So I called about the car again (used mid-00s Range Rover) - the woman on the phone, again, couldn't tell me anything about the car, told me they have no service records, told me they haven't run a CarFax on the vehicle and told me they wouldn't let me take the car to a mechanic of my choosing. When I asked why this was, she said, "well, they might try to sell you another car." So I'm just supposed to take your word, or the word of whatever mechanic you're in cahoots with, and give you thousands of dollars of my money for a vehicle you can tell me virtually nothing about? Right. Bye.

Buyers beware! The first company contacted the warranty company and printed it out for us. Didn't…read morecover the $2500 on repairs that Robert said it would cover. And his repair man evidently didn't relay any issues with our car to Robert....and now he doesn't work there anymore. Got a voice mail on my phone telling me it was all covered under out 90 day warranty.

I have a 2024 Mustang Dark Horse Mustang and it had a broken drivers side visor. Ray in Service…read morehelped me get the part replaced. This is my first experience with Berkeley Ford but it is a good one. Ray's can do attitude and let's get it done mentality really impressed me. The part was ordered. My car never even made it to service bay because he replaced it himself in front of me. So clearly he is a subject matter expert. It was a real pleasure. Ray Smith Moncks Corner

The oil change took place in a timely manner but Service reps leave a lot to be desired! I was the…read moreonly customer in the service department and NO ONE greet me or looked up from their computers. Very poor customer service! The service rep finally asked my name and said that he could see that I had an appointment for an oil change. When the car was finished, I was walked up to the cashier and then was told oh yeah, your car is fine! I was there a year ago and the exact same thing happened! I gave them a second chance but I will not go back!!

Bought a 2002 Chevy Silverado as is from this dealer and had a catastrophic driveline failure…read morebefore the first payment was due. The transfer case failed. Repair cost was over $1500. Dealer was helpful with a more trivial repair early on (oxygen sensor failed within a week), so I thought he would perhaps be willing to help. I called him, was told he would call me back, and ended up having to call him back days later. It was at this time I was informed that they were unwilling to help at all. I was also told by the dealer that this vehicle was a one owner trade in. A month later, during a phone call, it was revealed that the truck was purchased at auction. I would not do business with this dealer again. This is the second time I have posted here. The first post was much more detailed, and contained dates, but it was removed.

I highly recommend Jeff's as a fair and affordable dealer. I have purchased 5 cars so far from…read moreJeff's and when the need arises, I will shop there first. Have not had any mechanical issues with any of the vehicles, other than routine maintenance. They have been honest and forthcoming about any issues a vehicle has before I have purchased it. What the other reviewers did not mention was this IS a used car seller and not every used car is perfect. My 04 GMC Sierra and 02 Chevy work truck are daily drivers and I have had NO problems with either. My wife has a 04 Toyota 4Runner and has no complaints. Check Jeff's out, you'll be glad you did.

Highly recommend! Bought a used F150 truck and had a great…read moreexperience. Many thanks to Tony Pu.

my brother-in-law is dealing with Hoover now regarding having his truck's engine replaced through…read moreHoover. has been working with Marcella in their Service Department; however, despite his efforts, the matter has yet to be resolved. We constantly call and even went by. We went as far as reaching out to Mr. Doeing the Service Manager and nothing, no return call or anything. it has been MONTHS and just trying to get some resolve. This is leaving my brother-in-law without his vehicle, which he uses for work, this behavior they are having towards getting this resolved is egregious at best and I would not recommend them to anyone. Believing that they were a reputable staple in the community for years, it is absolutely disheartening with the measures we are having to take to get this issue closed

5 Stars! This was our second vehicle purchase from Automaxx…read moreof the Carolinas, and once again they exceeded our expectations! Our salesman, Rylan Kane, was absolutely amazing. He was knowledgeable, patient, and took the time to help us find the right vehicle for our needs. We came in determined to buy an Audi Q5, but most of the ones we found elsewhere were older models with high mileage. We also had negative equity in our current vehicle, which made things even more challenging. Johnny D worked hard to get us the best possible value for our 2019 Lincoln MKC trade-in plus cash down payment, making the entire deal much more manageable. Thanks to the team's honesty and guidance, we ended up with a newer and nicer vehicle that was a much better fit for our family. We got a 2024 Audi A4 Quattro Premium Plus S Line 45 TFSI AWD A special thank you to Travonte Bannister, the business manager, who was an excellent listener and made the financing process smooth and stress-free. He explained the warranties clearly and handled all of the paperwork quickly and efficiently. From start to finish, everyone treated us with professionalism, respect, and genuine care. We highly recommend Automaxx of the Carolinas to anyone looking for a great car-buying experience. We'll definitely be back when it's time for our next vehicle! Vehicle selection 5/5 Prices 5/5 Convenience 5/5 Sales/ Business team 5/5

Firstly the saleswoman was wonderful. But as soon as we went to sign the price kept going up and…read moreup. But this you need it. Add that warranty it'll help if anything goes wrong. Leas than 2 weeks after we signed and drove home ( 2 hours away) the engine light came on. Took it to a parts store to run the codes and it's a vapor sensor. Reset the code and no problems for another week. Then all of a sudden while my wife was driving the kids to school the transmission went into manual mode while she was doing 50 mph! No warning no lights just into manual mode and it slowed down about 15mph. After that the E brake light came on without being engaged. Then the engine light came back on a day later. Scheduled for service after my wife and I both took off work only to arrive and them tell us they would t provide a rental until it goes through the warranty company and gets approved. We were told we could get one ourselves but pay up front and hope the service is done within 6 days because they won't pay for it after the 6th day. Fast forward 3 hours and I text them to check in and the vehicle hasn't even been looked at and they're not sure if it will before Monday. Then were told we could have stayed in our area and gone to a local shop IF they validate the warranty. 2 days later I text to check in the vehicle after the service guy says he checks in nightly with any updates, and he has the nerve to say "I was just about to text you" and gives me no update. What a scam. So now we are paying a huge bill for a car we can't even drive and they have the nerve to say we have to pay a service fee of $175. STAY AWAY FROM THIS PLACE THEY WIL LIE AND TAKE ADVANTAGE OD YOU AT WVER OPPORTUNITY!!! I will never buy a car from them again and I'm telling everyone I know to stay away at all costs.

Purchased my 2020 F150 from here great staff and very friendly would definitely recommend paying…read morethem a visit!

The salesman was very nice, patient, and friendly I was able to get through the process in a timely…read moremanner . Mr Carlos was a great guy who helped me through the process I would definitely recommend him to anyone looking to purchase a vehicle in the future.

They are amazing and run a family Business for the most part the ones that are not family feel like…read morefamily I work at affordable sales and have to say they are great and on the weekends they sometimes have the owners kids at the place and they can also help you too because I am one of those kids

On a recommendation, I took my 2024 Subaru Ascent here to take a drywall screw out of a tire. You…read morelive in these new, booming neighborhoods, you can expect construction debris anywhere. So they are great to deal with, front-of-house and back-of-house (to use restaurant lingo). They greet everyone cheerfully, and they do fantastic work. Granted, my 'job' was among the easiest for a shop like this. But they took my spare off, locked it beneath the vehicle, and had the newly-repaired tire installed with the exact PSI. Rave reviews.

Out of the three locations I have dealt with, this is the only negative experience I have had with…read moreGerald's. The first time they held on to my wheel all day and forgot to place an order for the tire and when I called them they remembered but said it was too late in the day so I had to go get it back from them and just went to the Rivers Ave. location and they helped me out right away. I just decided to give them another chance and have been placed on hold twice until the call was redirected and was hung up on without speaking to anyone. I have had nothing but great experiences with the other locations and maybe I'm just unlucky but the customer service at this location is pathetic, in my opinion.