I called the dealership Dothan Chrysler about the tire promotion where if you purchase 3 tires you…read moreget the fourth one for $1.00. Talked with Mitchell in service and placed my order. Tires were delivered to the dealership on 11/05/2025. Made an appointment for installation on 11/07/2025 7:30 am. Arrived at that exact time and date. I was second in line at the service door. Drove in and met person to person with Mitchell. I asked how long it would take for installation and he said about one hour. So, I said I would wait. I told Mitchell to check the brakes. One hour later he informed me that the braked were fine. Waited another hour said the installation would be completed in about another hour. After a total of 3 hours the car was supposed to be ready. I did a walk around and noticed the rims were really dirty from the installation but let that slide. But then I cranked the car one of the tires was showing low pressure. Mitchell took the car and came bake in a few minutes and told me a speed of 40 mph was required to equalize the pressure. I asked if they took it for a road test and stated they did not have time because I had rushed the job. I said BULL and left. I began to notice something was not right about the electronic components. I drove home with 42 psi in each tire. Felt like I driving over bricks. The factory specs on the driver side door clearly called for 33 psi. I later discovered someone had compromised the system electronics. Headlights would no longer operate , dash lights were out, AUTOMATIC WINDOWS not working and other items gone batty. Sitting here writing all this information explains that someone had done this on purpose. I never put any pressure to speed up the installation, never said a harsh word to anyone but I had asked how much longer it was going to take. If that is considered rushing we are in two different worlds. Cecil Ard

a day ago NEW…read more Ordered a new durango had problems it came in I asked for my sales person to deliver for two days I was told if I wanted the 57k durango I ordered I would have to come into the dealership a pick it up myself they were to busy to deliver when I turned into the dealership a truck ran red light and we rolled over totaled my trade in after getting almost killed in front of the dealership it was delivered my new durango can't drive it until I get over concussion and cracked ribs this is the new day of customer service .

I have to say that after years of being led to believe all retail sales are the same, Bondys proved…read moredifferent. Mark McEntyre is professional and efficient. He allowed us time to browse and make decisions without the annoying pressure and stress that comes from buying a new vehicle. He handled the paperwork quickly and got us in and out without any issues. Go see Mark McEntyre and you won't regret it! First class treatment!

Do NOT buy from Bondy's Ford…read more Worst experience I've ever had. I wish I could give zero stars. They misrepresented my maintenance plan, claiming it was a Ford Maintenance Plan when it was not, and provided inconsistent information that I only discovered after having the car for a while. Several issues have continued to come up since the purchase, highlighting their misrepresentations. They will say and do anything to close the deal. Buyer beware.

Started out needing a Harmonic Balancer, sent to the dealership because the original mechanic was…read moreunable to repair it. While at the dealership, two pumps were "miraculously" needed to be replaced. Now the vehicle is being taken back to the original mechanic who by the way would have found the "damaged" pumps. There is work that has to be.done to correct the "repairs" the were done by your dealership. I would highly advise NO ONE take your car there to have repairs done. They are just looking to spend more of your money than actually being truthful and doing honest work!

I wanted to test drive a new Honda Ridgeline because I've always loved every Honda that I've driven…read moreand owned. I was torn between a F150 and Honda Ridgeline. Then I came to the front of the Honda store and saw people smoking at the door. I have COPD so I can't be around the cloud of smoke that was there. This is how people at Honda want to run the business? I wonder how many people have left and never said a word.