I bought a $10,000 chair at Garrisons. Dont ask me why. I just felt compelled to because it is…read morebeautiful, modern and cool. There was a mechanical issue 3 years after my purchase. Garrison's service department came out and assessed the situation and orderd the parts from overseas. It took quite a while, which was expeted. Once the parts came back, James and Joe from the service deapartment came to my house, disassembled the chair took it back to their shop and returned it in a few hours. I was blown away by their professionalism and prompt service. My chair looks and operates like new. Thanks again, Bob

UPDATE: Our replacement chair was delivered this morning and…read moreit looks great. I want to make a special shout out to Derek at the Garrisons shipping warehouse. He's been phenomenal throughout our ordeal. He (not our sales person) commented to a significant refund and the check was delivered today with the chair. Derek recognized the severity of this situation and was interested in doing what was right to retain customers. We cannot thank him for his professional, enough.

We have always had a great experience at Tandem Home. We are seniors living on SS only, so being…read moreable to buy quality furniture at a price we can afford is always challenging, but not at Tandem. Dan and his wife (owners) have instilled a no-pressure practice with the crew. We were able to purchase a bed with an adjustable base that is just what we needed. The delivery and setup young men carry on the practice of excellence, too. This is the ONLY furniture store we use.

Always friendly and pleasant, and Ready to share what's new since my last visit. The bargain room…read morewas full this past week.

Sturgeon Family Appliance is everything you hope a local, family-owned business will be. They're…read moreknowledgeable, fair, friendly, and genuinely so helpful. Every interaction feels personal, like you're talking to people who actually care about solving your problem rather than just making a sale. I brought in a piece from my washer that couldn't be fixed, and we couldn't find a replacement part anywhere. Instead of brushing me off or trying to upsell me, their team went above and beyond. They took the time to look it over, explain what was going on (a rat was eating my washer!!!!!!), and even suggested a few ways I might be able to fix it myself. And the best part, their advice worked. It's rare to find a business that's this honest and this committed to helping people. Ten out of ten would recommend them to anyone in the Rogue Valley looking for appliance help or expertise.

I had an appointment with them today. I waited for them to call or show up and even text them…read moremultiple times to confirm they were coming. They replied that they were (photos will be posted) but never responded again. I have to start my search to find a repair person again and wait for them to obtain the part and make it out. This will cost me time as well as money at the laundromat. A call or text to reschedule would have been appreciated.

So! I wanted a new bed with storage, spent two days on line trying to find a new pedestal bed with…read morestorage. Most of the beds I could find were made of pressed wood products and took great lengths to hide the fact in there descriptions. The few made of hard or soft woods were much higher priced and most took 8 to 10 hours to put together, often with two people. Well Medford Mattress had exactly what I wanted at a great price with many options AND they would deliver and set up for $25. Most of the on line beds estimated 3 to 8 week delivery, Medford Mattress delivered 8 days after I ordered the bed. Matt & Brandon made short business of pulling apart my older bed and installing my new one all done with a great attitude and smile. Next time I need a bed or mattress I'll check with Medford Mattress first.

This is a trustworthy business. The owner's integrity shines through even despite personal loss. If…read moreyou are considering purchasing a mattress, check them out. If you have purchased recently, you will understand and appreciate my praise of the owner's honesty and business ethics, which is why we in Medford need to support our local mom-and-pop establishments.

Came in for a second time to try and get help in ordering blinds and blinds for our slider, not one…read moreavailable employee to assist. The ones we spoke to two had no clue how to help.

Great to see that all of the Covid rules are being followed here. They offer sanitizer for the…read morecarts and your hands. This was my first trip to Diamond so when I walked in I was greeted and asked if they could help me. What a clean and friendly store, I was looking for plumbing parts for a project. The super friendly gal who greeted me walked me down to the isle where the plumbing supplies were and ask what I was looking for, I was looking for a 1 1/4 threaded pvc cap, she pointed and told me I would find it in that general area, sure enough there it was , I thanked her for the outstanding service and she told me that that was just normal. This store offered plants, building supplies, all the things that you would find at the big box stores , only they were focused on customer service. It paid off, I will be shopping here in the future when the need arises, highly recommended

Their great dealer for tractor equipment they really do care about the customer, and you know how…read moreservice is in Grants Pass.

When the loader on my aging Kubota tractor started fountaining hydraulic fluid, I knew I needed…read morehelp. Owner Bill has extensive experience with many brands of farm equipment, including time spent working for Kubota. The shop is reassuringly messy, and the work area usually boasts several tractors under repair. Be patient when you come to the office and when waiting for your machine back. When it was done, Bill had repaired the complaint I reported flawlessly. He also found some other problems of which I was unaware, and fixed those, too. Recommended.

I'm so sorry. I…read moreused to go to House To Home when it was located in a different place in Medford. It was wonderful; I bought two huge leather rocker-swivel chairs that are in my bedroom still, quite expensive, and love them. I bought an Ikea chair that I used in my AirBNB bedroom and it was perfect. I bought a mirror that's still in my hallway. There were ladies managing the desk and they were always busy doing intake, answering shoppers' questions, checking in on you when you walked in. Things were moving fast, it was all organized -- busy, and organized -- and everything was well-kept and high-end. They moved downtown, the man said, leaning back in his recliner chair, four years ago. It is not what it used to be. I'll leave it there. I'm sad. Most of the wonderful reviews you read here are from the time before the move.

Love this place. The staff is great too. We bought a lamp and a shelf from here. The man who…read morecarried it out recognized us the next time we came back, I liked that.

Wow is all I can say. I placed an order online with store pick up in Bend and Rayna called me from…read morethe Medford store to let me know what kind of time frame to expect the fabric to arrive in Bend. When I called to order more fabric she was super helpful. I wish she worked in Bend :-)

I can't really speak to the actual shop in Medford, but more people should be like Grant. He…read moreinstalled our central vacuum system in our home. He was very accommodating to our schedule and just a good old fashioned hard worker. Very polite, friendly and got the job done. He went the extra mile when it came to customer service and satisfaction. My wife and I are very pleased. I would highly recommend his service/business to anyone. Not to mention the central vac is a gamechanger and totally worth the investment. I'll never go back and don't know how I went so long without one haha.