Hard to find this location on my lunch break. Found it eventually, and no one answered the door or…read morepicked up the phone. There are no signs on the property indicating that there is a business here, and the property looked unkempt and deserted. I thought I definitely had the wrong address, until on my way back to work ten minutes later they called, and yes, they were there and did I want to bring my four chairs now. No, I didn't have any more time in my day to do that. Ended up replacing the chairs.

Amy was fantastic! Patient, creative and knowledgeable, she did a super job on our rocker.read more

Love this place , has done multiple projects for us and always turn out so fabulous. From chairs…read moreto tops of bar stools.

Had multiple chairs, and couches done, looks and feels better than the old ones that we had to…read morematch. Completely satisfied.

I am over the moon with Coles upholstery job on my sectional it is perfect and done to perfection…read morein such a short time. Enclosing a before and after photos

Cole Brumley does absolutely exquisite work. I took in 8 French antique dining room armchairs to…read morehave upholstered in very high-grade cowhide rather than the French damask I'd had for the past 20 years. First, my husband and I really appreciated the calm, down-to-earth manner with which Cole listened to our needs. He showed us some of the work that he had already completed for another customer, which was quite beautiful. I was unsure whether to ask him to stitch the leather or tack it. He recommended beautiful bronze tacks -- and we followed his recommendation. Thank goodness. My husband picked up the chairs this morning and brought them home. I was on a conference call so I didn't get to see them until a few moments ago. They are absolutely PERFECT! PERFECT!! PERFECT!!! Cole is a craftsman. He is fast. And we are so happy. Thank you, Cole.

Did their best to get our flooring material within the 8 week estimate due to order backlog at the…read moremanufacturer

This is a very much a terrible business the manager or should I say owner…read more Doesn't provide fair business actions Is so called subcontractors are very shady I have been waiting for a refund for tile in returned..wrong tile he said he is waiting or the trucking company to let him know what the cost is that would be for for shipping getting the run around and sick of it I've been waiting for a refund for at least a month or longer Never had such terrible service I give them 1 star

I went to Kelly's for appliances very nice young man Josh helped me and also delivered the same day…read moreeven though I went there later in the afternoon very impressed by their service and help. He also fixed a very tight space so the refrigerator would fit. Nobody else could deliver for at least a week to three weeks definitely will be going back there anytime I need something.. Thank you!

We had... a weird situation with service. When we entered we were greeted by an older woman, seemed…read morefairly nice, asked us questions about what kind of washer and dryer we were looking for, etc. We walk to the main counter, she starts the process of booking us a time for delivery and things (at this point weve only been in the store 10 minutes or so). Instead of asking if wed like to finance, she IMMEDIATELY swiped my husbands card. We had to ask her to remove it, so we could discuss financing, and her whole personality swapped the second we brought it up. The guy next to her was VERY nice and understanding but the second we mentioned financing the woman kind of just stared at us. The nice facade disappeared. We were denied financing. She proceeded to try to pressure us to just straight up buy it. We're new home owners trying to make finances stretch... that wasnt happening, not for 2k. So we told her we'd be back another day after running numbers. The man at the desk was super friendly said it wasnt a problem but the woman, kind of just sat there and glared at us. Not a great experience. Not to mention the prices are insane. They had stools by the front door for over $300... we wont be returning. Home depot is cheaper AND has nicer employees.

My 2012 Infiniti G37S had a worn out and seam ripped drivers seat. Also it had a hook loose which…read moremade the seat uncomfortable. I contacted Boring Upholstery just by chance through the internet. I called and Steven (owner) answered and told me to bring it by for an inspection and a quote. After about 10 minutes I recieved a quote with a shedule offering. Right away I could tell he knew what he was doing and felt confident in his workmanship. I took it down the next week and it was done in 1 day. Dropped it off at 8:30 am and it was ready at 3:30 pm. Amazing...it looks and feels good as new...maybe even better. Not sure what Mike B's issue was but I'm recommending this shop to everyone. 5 's!! Great job Steven and team.

we discussed different options for my headliner and visors regarding colors and materials. He…read morelistened very carefully to my wants needs and requirements. He then made suggestions which were very helpful. The finished product was just beautiful and the price quote he gave me was the price I paid. I will be returning to have more work done and I would highly recommend his services to friends and family

One of their employees backed a big truck into my wife's PARKED car and then LEFT…read more Krissy showed up with a note and their info. I talked with mark about the damage and he acted like he wanted to make it right with out involving insurance. mark ducked every attempt to contact him. I have some choice words I would say to his face if he wasn't a responsibility ducking coward. I have nothing nice to say about him. he owes me $1000 I would sue them if I had the time or energy, so I'll just tell every person I meet forever.

Terra Firma Home did a fabulous job taking care of my needs. The office manager Adrian was…read morefriendly. professional and efficient . My item was delivered on time by Ethan and Seth who took the time that everything was I wanted.. I will definitely work with Mark and Krissy of Terra Firma Home again.

I bought a $10,000 chair at Garrisons. Dont ask me why. I just felt compelled to because it is…read morebeautiful, modern and cool. There was a mechanical issue 3 years after my purchase. Garrison's service department came out and assessed the situation and orderd the parts from overseas. It took quite a while, which was expeted. Once the parts came back, James and Joe from the service deapartment came to my house, disassembled the chair took it back to their shop and returned it in a few hours. I was blown away by their professionalism and prompt service. My chair looks and operates like new. Thanks again, Bob

Where to begin.... We bought a Bassett couch with recliners…read moreon each end, about ~$5k and at the same time we purchased two Bassett chairs ~$4,500. The chairs came and the back frame on both weee bent so the fabric slacked. We were able to fix those. We decided we needed another chair so we went back and purchased one more Bassett chair. It arrived after about 8 weeks. It had a hole in the back which could not be easily repaired, that delivery was March 15th. The delivery guys took pictures as did we and sent them to our sales person. We have called the store (Phoenix) and gone by and have been told it was shipped. After a month we went again. This time we were told, it was just going into production; it's been 3 months since the damaged chair was delivered and reported immediately. We are told, the salesperson will step in and a week goes by without a follow up call to us. We have to constantly reach out. It's poor customer service, poor quality and high prices. Very disappointing experience.