This has got to be THE most HONEST MECHANIC I have ever been to. Not only is it convenient (right…read moreat the corner of Bloor and Bathurst, with key drop option available), but they are ridiculously honest I'm actually in disbelief as I type this review. The people who work there are super friendly too, they never make you feel stupid and as a woman with a truck I'm weary people will take advantage of me or talk down to me, but that never happens here. The customer service is amazing and the people make you feel like family. My experiences here have been as follows: - First time I came here was because I felt like my alignment was off the night before a trip to Montreal - I needed to get the alignment and hopefully an oil change done first thing on a Friday morning cuz I had to be on the road to Mtl. by noon. I used to go to Canadian Tire but they were unable to accommodate me for a morning appointment the next day because they said it takes several hours to do an alignment. Feeling more desperate, I called Midas as a last resort because I (wrongly) ass-u-med they'd be kinda expensive - but it turns out their cost for an alignment was actually CHEAPER than Canadian Tire and they were able to see me first thing the next morning! On top of that, their website has coupons for $ off any work and oil change deals so #protip: make sure to check out the Midas website and grab your coupons before you go. I dropped the truck off at 9am and by 10am I got a phone call from them - "Truck is ready to be picked up, your alignment was fine, we have a printout of the specs to show you, so we didn't need to do the work after all, we did do the oil change, come on down and get your truck!" My jaw literally dropped to the floor. A MECHANIC TELLING ME THE WORK WASN'T NECESSARY, not charging me a dime, in the heart of downtown Toronto? THIS IS UNHEARD OF. Needless to say, I made it on the road in time, confident with my alignment, with the extra $ I had set aside to spend on the alignment still in my pocket to splurge on my trip! Not only that, they did an ENTIRE vehicle inspection checkup/spec/printout sheet to show me free of charge when I went to pick up my truck. Midas won me over as a customer right then and there. Canadian Tire who? lol -Second time I came here was cuz my muffler was making a rattling noise on acceleration. I got my brother to help me isolate the noise before calling the garage so we knew that it was coming from the exhaust system. I was reluctant to bring my truck in anywhere cuz I was afraid of how much even just a diagnostic/estimate would cost me. It turns out Midas at Bloor/Bathurst does the inspection and estimates for free!!! Brought my vehicle in before work, and by 11am they were on the phone with me to let me know the "damage" - turns out it was just a loose clip. They replaced it for FREE. They told me that the vehicle was fixed and ready to be picked up, and everything looks great and I owe them NOTHING. I was sitting here prepared to spend in the ballpark of $1000 for repairs and it turns out I owe $0.00. If I could have hugged the guy through the phone I would have. Just also note it seems like I'm bringing my vehicle for all these unnecessary repairs - no. I am not a rich woman so when I bring my truck to the garage it's cuz I'm trying to avoid MORE costly repairs in the future (i.e. having to buy new tires for driving w/ the alignment off for too long, and not just ignoring a noisy exhaust/muffler issue). I'm not some nitpicky person when it comes to my truck - it's got lots of untreated cosmetic damage from when my mom backed into me (lol) and a crack along the bottom windshield from a pebble hitting the windshield during a bad storm - but I do like to address preventable driveability issues before they get worse. This mechanic is so honest it's actually ridiculous and they are so friendly and nice I feel like finding them was akin to having a horseshoe up my A$$. PRICES ARE ENTIRELY REASONABLE - cheaper than Canadian Tire and service is way more personalized - Please go to this garage, they are amazing!!!!

Service - mechanics ok. Parts. Complete rip off. Lower control arm. $490 ! Even the dealership…read moreonly charges $335 ! A jobber is much less, around $130-160 MAX! Was my second visit. If pricing was fair you would have a repeat customer. But it isn't. So you won't.

The team fixed my tire within 10 mins and saved our family road trip weekend. They got us into the…read moreshop within 15 mins notice on a Friday afternoon. They will forever have my business. The owners are always present and take complete responsibility for their service. I would highly recommend them. Adam

My husband and I have been taking our cars to M&S for the past 5 years and they are fantastic! They…read moreprovide high quality service and always reasonable fees! And they never do unnecessary work. We just recently moved away from the area, so we can no longer use their service regularly. But when possible, we plan on brining our cars to M & S when we can.

I went in to have 4 new tires installed, when I left one was leaking air from the valve. I was told…read moreI would have to pay to have the valve fixed, even though it was fine when I brought the car in. Total scam, very unprofessional. Don't go here.

bought 4 new tires at a great price and installed,balanced,aligned---fast and…read moreefficient.Hassle-free!definitely my go-to shop for tires from now on.

I've been using this location for Active Green & Ross for about 3 years now, and I'm quite happy…read morewith the service. I usually get my oil changes there, and find the staff to be friendly, and they are always done sooner than expected. I'm always hesitant with Auto Centres, because they are known to rip people off. But when I run the prices, and the bill by my friends who know a thing or two about cars, they say the prices are fair, and I'm not getting ripped off. And I like not getting ripped off.

Hi I just had an amazing experience at this location, needed my winter tires installed but had…read morelimited time, needed fast service since my wife was not feeling well, told them at the counter and I had my tires done in less than 30 min. That is what I call service, and these guys will have my business for a long time. Well done and thanks

Scheduled appointment for undercoating and tire change - arrived 15 minutes early, came back 2…read morehours later and he still hadn't touched my car. Wastes hours of your time. They also show a Porsche 911 on their banner and yet they struggled to work on my Ford and complained to me about it being a pain. Then at the end Fred says "did i give you a price already?" he then proceeded to charge me $550 for undercoating (listed at $250 on the website) and $200 for 16 replacement lug nugs - almost $800 to get undercoating and winter tires put on. At the start of this he said "he will see what he can do on the pricing and not mark it up" and every price on my invoice was marked up. Pure scum.

As a fellow small Business in Whitby they handle all of my corporate vehicles…read more Needless to say, I am very satisfied with the service and know how .

TIRE CHANGE OVER (Re & Re)…read more These guys got their ship together (auto-correct!) Came in to change out my winter tires for summer tires and was a little worried due to the physical distancing rules in our province. Upon setting up an appointment through their website, an email was received for confirmation as well as the new protocol for customers during the pandemic. Each customer comes in 5 minutes before their appointment through the front door. There will be an invoice on a table to the right with your name on it and the service you requested. You take the invoice and head back to your car. Once in your car you place the invoice on the dash as well as your lock-key for your rims if you have one. Then you drive to the west side of the building and cue up in your car till you are ushered into the bay area. You park your car in the spot allotted for you and have the option to stay inside your car or wait outside. They then hoist your ride on jacks and change your tires accordingly while keeping a safe distance. After the service they ask what type of credit card you will be using and bring you the appropriate POS machine. There you tap and VOILA, you're good to go! Honestly, this process was smooth as butter. The staff are very professional and super efficient. The entire process took about 40 mins! This place is amazing and worth checking out! Thanks Steelecase keep up the great work!

i have been a customer for over 22 years (should say something about that)…read moretop notch service/sales always excellent ,,, I do my diligence and do shop around but always come back. Any issues they take care of them no hassles, and yes i have learned about tires from the staff very knowledgeable and willing to explain not just a # from a membership get em in,,,get em out ,,,,next kinda place

I had such a great experience here!…read more Tony is so kind, and the staff are knowledgeable and helpful. We called this place out of the blue looking to get a winter tire change done and they gave us a price over the phone and said we could come on in later that afternoon. We got 3 vehicles done and it took about 2.5 hrs or so. Their prices are also great, comparable to Costco pricing. In the end, we found it to be worth it because we didn't have to deal with the hassle of waiting in line at 7am to have to come back later in the day at Costco. I would definitely recommend coming here!

Just to be upfront, I have given rave reviews to this place before. I had two great experiences…read morehere, and recommended them to my wife and daughter. However, one should be aware that the prices on their website are very different from the much higher prices quoted over the phone. The explanation? I was told that the prices on the website were "the dealer prices, and set up that way because the dealer helps them set up the website." Hmmm. When I quoted two other tire suppliers, for the same tires, which were $300 to $500 less, I was told to "go for it". Truly disappointed. I did not feel like a valued long time customer. In my previous experiences I dealt with Ray and Charles. This was a different individual I spoke to. Know the details.