Seth does careful, precise work and gets it right the first time. It shows why going local matters: he works for his customers, not an insurance playbook--so you get care you won't find with large corporate-owned shops. I called in the morning and he fit me in by early afternoon. The price was very fair, he was easy to talk to, and he clearly takes pride in his work--he even vacuumed the carpets after replacing my windshield. If you want quality service from someone who doesn't cut corners, I highly recommend Seth. read more

Acumen Auto Glass - Auto Glass Services Near Me - Santa Cruz, California

Very happy with my experience - they got me scheduled in even sooner than expected, & Seth was pleasant to interact with from A-Z. Their prices were great. My windshield is flawless now. High recommend, I would definitely go back. read more

Seth Anderson is the real deal. Caring, kind and charming. He gave me the lowest price and quick turn-around. Workshop and restroom are immaculate . Two very sweet rescued Dachshund cross breeds Had the same business over the hill which has many 5-star Yelp reviews Great service from a very nice man. read more

Seth came out for a wonderful installation of my front windshield. Great workmanship, affordable cost, and I have a new windshield now! Highly recommend using this company. read more

Someone broke my Toyota Sequoia passenger window on a Saturday. Few shops open or could drive to my site. Asked for a bid from a couple of glass shops and the price came in around $500. Called Acumen and the guy said he could get the window on Monday. He'd order it that day. Said it would cost around a couple hundred bucks. Sounded good to me and set an appointment. I dropped my car off in his lot and came in Monday. He fixed the window in an hour and cleaned all the broken glass up. I talked with hiim and found he had been doing window work for 27 years!!! 27 years. He did a hell of a job for $248 - about half the prices I was told elsewhere. He doesn't do insurance work but will send the paperwork to your insurance website to send to your insurere for a refund. Good guy. No, I'm not his dad. read more

I called mid-afternoon (close to closing) on a Friday as our truck window fell in downward position and wouldn't roll up. Seth had me bring it in, he immediately diagnosed it, ordered the part with open communication on cost and repaired it next morning! Very fair price which met the estimate (I had been worried hearing from other sources it could be several hundred) and great customer service. Highly recommend! read more

Seth was amazing. He replaced our windshield that cracked.He was so personable, fixed it quickly and did a splendid job! Our windshield is better than new. read more

Needed windshield repair when a rock hit the glass and left a divot. Acumen was easy to schedule, gave me a quote on the phone and provided excellent service! Knowledgeable, professional, friendly, fair pricing. Highly recommend. read more

Seth went above and beyond to help fix my car. I never leave reviews but was so impressed with the service today - thank you Seth!

Seth provided, Exceptional customer service, and product knowledge. Service was timely and professional. Thank you so much! read more

First of all, Acumen isn't closed, they moved to Rodeo Gulch Rd in Soquel. Yelp should fix that. Second, they rock. Worked with Seth today to get my rear window replaced on the Prius. Smash n grab in SF over the weekend :/ Seth did an awesome job and cleaned up the glass. Those are the two things that matter right? Also, friendly guys over there- very fun to chat with and competitive price. A+ all around. read more

Seth was great to work with, knowledgeable and helpful. Explained how I would have to get the camera in the window recalibrated by the dealer so I was prepared when my insurance adjuster told me about this. It's nice to speak with the person that was installing the window so there is a clear communication going both ways. My install was not the easiest but Seth was well equipped with the right tools for the job. All in all everything went well and I will use Acumen again should the need arise. "Thank You" for the excellent service. ~Steve read more

Seth is great to work with. He worked around my schedule for the holidays to get our windshield turned around. Additionally, he took extra time to prep the installation so it was a success. Great value as well. all-around very happy with his work read more

Unbeatable customer service. They were able to give us a accurate quote over the phone, (windshield was damaged from a work related incident, so we really needed a quote in order to be reimbursed quickly). Despite the sketchy feeling location (it is very hidden)--- everything about our experience at Acumen was perfect: quickly done, professional, accommodating, and the windshield looks fantastic. Thankyou for making everything so easy, lessing the stress of a crappy situation. Hopefully we will not need this service again any time soon, but I would go back to Acumen Auto Glass in a heartbeat. read more

EXCELLENT WORK!!! I drove to Santa Cruz from Phoenix, AZ in my RV. On the way, the windshield started coming loose and was ready to fall out. I contacted several RV and glass specialists - I had one try to sell me a new windshield (which they didn't have in stock and which would have arrived after I needed to go back to PhoeniX.). Luckily, I came across Acumen. Seth came out , had a look, and told me that, although it would be tricky, he could remove and properly re-seat the existing windshield. Seth delivered the goods and did an EXCELLENT JOB!!! read more

Had my 4Runner vandalized behind the Buttery bakery one Friday evening. My front passenger side window was smashed. The only shop open on Saturday is Acumen Auto Glass. I called early Saturday, they emailed a quote/work order and came to my house later in the early evening - Saturday evening about an hour after sundown. My new window was installed and ready to go in about 20 minutes. The broken glass was cleaned up and the new window worked great. - fit, went up and down correctly, cleaned glass from inside door panel, etc. Great customer service and quality work. read more

Quick and easy. Got a quick quote by email that was very competitive. Called to set up an appointment the next day at my work. Installer was on time and installed the glass in just over an hour. No issues. read more

I had a tree branch that was over 20 feet long spear my windshield on my 2002 Toyota Tacoma & needed a prompt replacement to get my work truck back on the road. I called Acumen and received a very competitive quote via email in a matter of minutes. My brand new windshield that fit perfectly was installed the very next morning. Seth, the technician was very thorough & did a better job than the Toyota factory did! Don't hesitate to call these guys, they are the absolute best!!! read more