Seth does careful, precise work and gets it right the first time. It shows why going local matters:…read morehe works for his customers, not an insurance playbook--so you get care you won't find with large corporate-owned shops. I called in the morning and he fit me in by early afternoon. The price was very fair, he was easy to talk to, and he clearly takes pride in his work--he even vacuumed the carpets after replacing my windshield. If you want quality service from someone who doesn't cut corners, I highly recommend Seth.

Very happy with my experience - they got me scheduled in even sooner than expected, & Seth was…read morepleasant to interact with from A-Z. Their prices were great. My windshield is flawless now. High recommend, I would definitely go back.

My front window was cracked by driving behind a truck on the freeway. I called customer service for…read morea estimate to see how much it would cost. I did have a small problem where they gave me a quote & couldn't find it. But the second lady I spoke with was helpful. My appointment was scheduled for the weekend, but I didn't feel like going to them, so they changed my appointment to them coming to me. My tech texted & called to inform me he would arrive between 4:30-5:30pm. Eli was AMAZING! The work he did was 10/10. He deserves to be a supervisor. Customer service 10/10 Job/installation 10/10 Communication 10/10 Quickness 10/10 Explaining after care 10/10 Eli is the BEST! Supervise him IMMEDIATELY

Made an appointment online and paid in full...two hours later, I get a text from Safelite, changing…read morethe date on my appointment with no warning or explanation much less an opportunity to figure out a date and time that worked for everyone. Wish I could leave a zero star review. I understand that things come up, but this is the wrong way to handle it!

Carbon tint for my CX-5, 300$ for 4 mirrors and back glass. Completely in 2 hrs, great service.read more

Please, don't do any business with this shop! I brought my…read moreRivian for windshield repair after contacting my insurance company. The shop said they didn't receive any communication from the insurance company but took my car in and said the windshield would cost a little over $1,900. I contacted the insurance company again, they confirmed that they've submitted all the paperwork to the glass shop and I'll only have to pay my $500 deductible at the pickup, and they sent out all the paperwork to the glass shop one more time. Next day at the pickup the glass store told me they haven't received anything and I have to pay the full price (the receipt showed $2,628) and then it's my problem to get reimbursed. I tried asking them to check the spam folder to try and find the insurance company emails, but they wouldn't even listen to me, wouldn't call the insurance company, just wanted me to pay the full price and leave. Whatever I tried explaining, they simply wouldn't listen, kept interrupting me, wouldn't even try and find the paperwork from my insurance company. So I called the insurance company, which contacted the shop - and were told that at the drop off they've had my husband sign a paper saying that we'll pay upfront without using our insurance. My husband thought he was signing paperwork to submit the car for repairs, cause he heard us talking over the phone that our insurance company has sent them all the paperwork. How is it client service? Why wouldn't they contact the insurance company to get things sorted out? Why was the bill $2,638 instead of $1,900? I think they knew the insurance company wouldn't approve this cost and took advantage. Feel I have been scammed and it's not their first time, they knew we had insurance and wanted to use it and still had my husband sign the paper without mentioning that I meant us paying them the enormous cost.

Such great service from these gentlemen. I called and was able to make an appointment within the…read moresame week, and they gave me a very reasonable price--$150 to remove the old window tint and replace the two front window tints. They were very knowledgeable and extremely kind throughout the whole process. One thing I especially appreciated was that they stuck to their original quote. Because of my situation, I first had to remove the tint and come back later to get the new tint installed. When I called to schedule the follow-up appointment, I was told the price would normally be $90 instead of the $75 I had originally been quoted. However, they honored the original quote anyway. I thought that was very considerate, because some businesses would simply give you the new price without explanation. Their honesty and professionalism really stood out. Highly recommend!

I have been working with this company for several years, and I have a dealership, and so far it has…read morenever happened that they couldn't fix my car's problem. They are very professional, and their customer service is excellent. I definitely recommend doing business with them. They are number one!!!

My experience was completely positive and I would highly recommend them to anyone. I had door cups…read moreand a hood wrapped in ppf. Looks great and will hold up. The only weird thing was they said they had an early bird drop location and when I dropped my vehicle it was nowhere to be seen. Luckily had a hitch safe and got them the keys that way.

My experience with the people here was great from beginning to end. They did a great job on the…read moretint on our RV. They then went the extra mile by dropping off my RV at my workplace which was near the business.

Ask for Jose! He fixed up my car for half the price of all the other body shops I looked at. It was…read moresuper quick and my car looks great. Also I think their updated address is 1010 17th Avenue Santa Cruz, Ca 95062.

I gotta admit, when I went by this place at first, I was skeptical. The VWs inside caught my…read moreattention since I needed work on my 1968 VW Bus but I wasn't sure. The second I talked to Tony I knew that my bus would be in good hands. Tony and his crew are talented, honest, reasonably priced, and a pleasure to work with. I needed my front end replaced, some dents dealt with, new floorboards, and new paint. They did it all SUPER fast to allow me to get the car ready for my honeymoon and they did it at a fair price. My 50 year old car has a new life. I can't recommend these guys highly enough. Basic debt repair or a full rebuild...go to these guys.

I had my rear window break unexpectedly on Monday afternoon, and Mobile Auto Glass came through! I…read morecalled them that same day, and they were able to schedule me for a replacement the very next day. The person I spoke with on the phone was extremely communicative, walking me through the entire process and giving me a clear timeline. When I arrived, they got straight to work, and in just about an hour, my window was good as new. The whole experience was smooth and stress-free. Highly recommend for their quick service and professionalism! El lunes por la tarde se rompió mi ventana trasera, ¡y Mobile Auto Glass me salvó en un momento crítico! Los llamé ese mismo día, y pudieron programarme para un reemplazo al día siguiente. La persona con la que hablé por teléfono fue extremadamente comunicativa, explicándome todo el proceso y dándome un cronograma claro. Cuando llegué, comenzaron a trabajar de inmediato, y en aproximadamente una hora, mi ventana estaba como nueva. Toda la experiencia fue rápida y sin estrés. ¡Altamente recomendados por su servicio rápido y profesionalismo!

Beware! Do not recommend. Very disappointed with their lack of quality, communication and service…read more The owner Erik, was highly unprofessional, asking what I paid for my car, and if I would sell it to him. Would not stop asking and was very annoying. They forgot about my appointment, were late and had to make two trips because they forgot parts and found out the replacement glass was cracked. I decided to go with another company.